As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Rohan Yoon Coupon for employeeClosed Pre-purchase questions for Amelia   Updated March 20, 2023 at 8:11am   2 Most recent comment from Marko Davidović:Hello Rohan Yoon, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Coupon can only be tied to service or event not to an employee.I'll kindly ask ... Norman Gabalin Discount pricesClosed   Amelia   Updated March 20, 2023 at 7:47am   2 Most recent comment from Marko Davidović:Hello Norman, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can achieve something similar with our packages of services that are part of our P ... Jonathan Nava ConsultaClosed Pre-purchase questions for Amelia   Updated March 20, 2023 at 7:40am   2 Most recent comment from Marko Davidović:Hello Jonathan, Thank you for reaching out to us.Not exactly, you can create customers in Amelia and you can leave internal notes about that customer, but if you create custom fields and your custome ... NGITA Amelia in many web siteClosed   Amelia   Updated March 20, 2023 at 7:00am   2 Most recent comment from Marko Davidović:Hello NGITA, Thank you for reaching out to us.Since you have a developers license you can install Amelia on as many sites as you need and you can activate the license with your purchase code. We wish ... Faisal Karim Water Rafting Activities BookingClosed Pre-purchase questions for Amelia   Updated March 20, 2023 at 6:57am   2 Most recent comment from Marko Davidović:Hello Faisal Karim, Thank you for your interest in our product.1. I have only one service, which is the Water Rafting activity. - You can have as many as you need2. No employee selection. - services c ... tom needham Mobile site Time click delayClosed   Amelia   Updated March 19, 2023 at 8:13pm   3 Most recent comment from Aleksandar Vuković:Thank you for letting us know the issue has been resolved, Tom.Please feel free to reach out to us if you have any further questions or concerns! Thos Maelle Problème avec le sytème de réservation step by stepClosed   Amelia   Updated March 19, 2023 at 7:33pm   2 Most recent comment from Aleksandar Vuković:Hello Thos.Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be l ... Kittipod Nakalertkavee How Can I Find deleted atendeesClosed   Amelia   Updated March 19, 2023 at 5:18pm   2 Most recent comment from Aleksandar Vuković:Hello Kittipod.Attendees in events are saved as Customers in Amelia, so you would need to access the Customers section.Please note that these aren't stored as "deleted attendees" - they will ju ... 小林淑子 謝ってサブスクを解約してしまいましたClosed   Amelia   Updated March 19, 2023 at 5:17pm   2 Most recent comment from Aleksandar Vuković:Hello Toshiko.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apolog ... Jessica Meta Data to Woocommerce OrderClosed   Amelia   Updated March 19, 2023 at 5:06pm   2 Most recent comment from Aleksandar Vuković:Hello Jessica.There are placeholders in the email notifications that could be used, but they're not supported yet:%appointment_deposit_payment%%appointment_price%Our developers will add them in o ... Rodrigo Contreras amelia not processedClosed   Amelia   Updated March 19, 2023 at 4:53pm   2 Most recent comment from Aleksandar Vuković:Hello Rodrigo.Unfortunately, I can't help you much with just that info.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a ... Norman Gabalin Discounted pricesClosed   Amelia   Updated March 19, 2023 at 4:51pm   2 Most recent comment from Aleksandar Vuković:Hello Norman.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.Please feel free to search through our feature suggestion page, https://features.wpamelia.com ... Matt Valentine address fields during booking processClosed   Amelia   Updated March 19, 2023 at 4:46pm   2 Most recent comment from Aleksandar Vuković:Hello Matt.Thank you for reaching out to us and sorry for the late response.1. You can add the Address Custom Field and assign it to all services and/or events, so customers add their addresses when ... rise for procurement appsClosed Pre-purchase questions for wpDataTables   Updated March 20, 2023 at 10:36am   3 Most recent comment from Miloš Jovanović:Hi, rise.Our 2nd level Team has taken a look at all the details,and we are still not sure that we understand exactly what your use-case and the desired flow are.Can you please elaborate and clarify t ... Rodrigo Contreras Can't activate after 6.2 updateClosed   Amelia   Updated March 17, 2023 at 5:22pm   4 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Rodrigo!Well, the issue is coming from a conflict with another plugin's Less version (probably using the same one), so this also worksI believe we fixed the conflict ...