As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Emmanuel Coupon useClosed   Amelia   Updated March 10, 2023 at 6:31am   5 Most recent comment from Marko Davidović:Hello Emmanuel,You are most welcome, they are working in it and hopefully, they will able to fix it for the next update. If not it should be implemented in one after that. But you can use it now just ... IW Can't create a new tableClosed   wpDataTables   Updated March 9, 2023 at 7:03pm   2 Most recent comment from Miloš Jovanović:Hi, IW.Please provide me a temporary WP-admin (administrator) user for your website where this happens,  as well as FTP credentials and access to the database ( either link with credentials for PH ... Craig Webb Cost of extraClosed   Amelia   Updated March 9, 2023 at 4:13pm   4 Most recent comment from Uroš Jovanović:Hello Phil,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins tha ... Mee I updated the plugin -charts and tables brokenClosed   wpDataTables   Updated March 9, 2023 at 3:30pm   3 Most recent comment from Miloš Jovanović:HI, Mee.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great day! Denis Service durationClosed   Amelia   Updated March 9, 2023 at 3:27pm   4 Most recent comment from Uroš Jovanović:Hello Denis,Thank you for reaching back out to me.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:// ... atelierdosul Extras - CheckboxClosed   Amelia   Updated March 9, 2023 at 3:15pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpa ... Afiriam Cant upgrade my Amelia to my paid oneClosed   Amelia   Updated March 9, 2023 at 2:32pm   17 Most recent comment from Uroš Jovanović:Hello Afiriam,I was unable to log into the credentials you provide me with.Can you please provide me with the updated credentials and I will provide you with an update on this?Looking forward to you ... Hein Requested featureClosed   Amelia   Updated March 9, 2023 at 1:11pm   4 Most recent comment from Marko Davidović:Hello Hein,Thank you for the suggestion and hopefully, this suggestion will have plenty of votes.If you have any more questions please open a new separate ticket for each question and we will gladly ... Itay Maor WordPress BookingClosed Pre-purchase questions for Amelia   Updated March 9, 2023 at 12:15pm   6 Most recent comment from Uroš Jovanović:Hello Itay,We don't offer free trials, but we have a 15-day money-back guarantee. If you purchase the plugin and find it doesn't suit your needs, you can submit a refund request within 15 da ... Edward King Google Calendar IntegrationClosed   Amelia   Updated March 9, 2023 at 10:42am   2 Most recent comment from Marko Davidović:Hello Edward, Thank you for reaching out to us.If you see a "Redirect URI mismatch", the URI in Amelia and the URI in Google Developers Console are not the same. Please go to Amelia Settings/Integrati ... Robert Sanchez Displaying two packages out of threeClosed Pre-purchase questions for Amelia   Updated March 9, 2023 at 10:40am   5 Most recent comment from Marko Davidović:Hello Robert,We are glad to hear that you are satisfied now and that everything is fine.If you have any more questions please open a new separate ticket for each question and we will gladly help you ... Kevin Jefferson Event type PHP cron event not available in wp crontrolClosed   Amelia   Updated March 9, 2023 at 10:16am   12 Most recent comment from Aleksandar Vuković:Hey Ryan.Thank you for sharing that with everyone.I'll inform the rest of the team, so they're aware of this as well. Kylan Veibell Zoom deprecating JWT Apps June 1Closed   Amelia   Updated March 9, 2023 at 10:15am   4 Most recent comment from Aleksandar Vuković:Hi again Pawel.I understand your concern, but June 1st is still 84 days away. That's a lot of time for us to implement the change.I reached out to our developers, and they said it should already ... Dumitru Meister Payrexx Payment Provider integrationClosed   Amelia   Updated March 9, 2023 at 10:15am   4 Most recent comment from Marko Davidović:Hello Dumitru,Unfortunately, no, we do not have such documentation. But just in case I will check this one more time and I will contact you soon.  Robert Brown Working with ServicesClosed   Amelia   Updated March 9, 2023 at 10:07am   10 Most recent comment from Uroš Jovanović:Hello Robert, Thank you for clearing that up.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. If ...