As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Paul Ryan Browse TablesClosed   wpDataTables   Updated March 15, 2023 at 1:09pm   5 Most recent comment from Miloš Jovanović:Hi, Paul. Just wanted to notify you that our developers just launched a new Update that has a permanent fix implemented for this issue of the "browse tables page" not showing tables correctly in the ... Mee html tags in tablesClosed   wpDataTables   Updated March 10, 2023 at 6:58pm   2 Most recent comment from Miloš Jovanović:Hi, Mee.- If i understand, those links that worked before along with tags in same cell, everything wrapped with custom HTML,but now the links are not working anymore/ not opening?Can you tell me is ... Dean Sauls Trucated issues -text cut offClosed   wpDataTables   Updated March 10, 2023 at 6:54pm   4 Most recent comment from Miloš Jovanović:Hi, Dean.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great day ... Ali Amelia support questionClosed Pre-purchase questions for Amelia   Updated March 10, 2023 at 2:10pm   4 Most recent comment from Marko Davidović:Hello Ali,As we mentioned we do not have a membership feature. So we can not know if you can set this up. What you can set with Amelia is you can show different services on different pages with our sh ... Till Seyer TranslationClosed   Amelia   Updated March 10, 2023 at 2:02pm   2 Most recent comment from Uroš Jovanović:Hello Till, Thank you for reaching out to us. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. If ... Jim Pedersen Accept "double booking" if new appointments are pendingClosed   Amelia   Updated March 10, 2023 at 1:57pm   18 Most recent comment from Uroš Jovanović:Hello Jim,Let me know if you have any other questions. Oscar Edwards Event managementClosed Pre-purchase questions for Amelia   Updated March 10, 2023 at 1:55pm   2 Most recent comment from Uroš Jovanović:Hello Oscar,Thank you for expressing interest in the Amelia plugin.This would be possible to be configured in Amelia with services. You can read more about it at the following link.Please let me know ... Lisbel Valdés Rodríguez Service vs Maximum CapacityClosed   Amelia   Updated March 10, 2023 at 1:34pm   6 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that rea ... Christian Pohler Changing the Licensing if purchasedClosed Pre-purchase questions for Amelia   Updated March 10, 2023 at 12:38pm   2 Most recent comment from Marko Davidović:Hello Christian, Thank you for your interest in our product.Yes, of course. You can update the licenses at any time. And the price will be pro-rated.Example: You bought a Basic Yearly license for Am ... Matt Booking cut off periodsClosed Pre-purchase questions for Amelia   Updated March 10, 2023 at 12:22pm   2 Most recent comment from Marko Davidović:Hello Matt, Thank you for your interest in our product.In general, yes this is possible. You can not set an exact time when the booking will be unavailable but you can set the minimum time required be ... Linda ConfigurationClosed   Amelia   Updated March 10, 2023 at 12:01pm   2 Most recent comment from Marko Davidović:Hello Linda, Thank you for reaching out to us.This is how Amelia is designed. Services can not work without employees. You can guide the employee choice on the booking form in customize section like ... Joy Graham Not allowing multiple bookings from back endClosed   Amelia   Updated March 10, 2023 at 11:27am   2 Most recent comment from Marko Davidović:Hello Joy, Thank you for reaching out to us.This is because you are creating a new appointment for that customer and since this time slot is already booked you can not create a new one in that time. S ... LOGAN MCKINLEY How can I edit Amelia Manager permissions?Closed   Amelia   Updated March 10, 2023 at 11:21am   2 Most recent comment from Marko Davidović:Hello Logan, Thank you for reaching out to us.We are glad to hear that your business is blooming. But, unfortunately, currently, this feature is not built-in in Amelia. Manager has almost the same op ... Agenda Blanca impuestos en precios serviciosClosed   Amelia   Updated March 10, 2023 at 9:05am   2 Most recent comment from Marko Davidović:Hello carlos, Thank you for purchasing Amelia, and for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But we plan to ad this option. Hopefully we will be able to ... andrew porter Appointments not showing on appointment page, however I can see them in the google calendarClosed   Amelia   Updated March 10, 2023 at 9:04am   2 Most recent comment from Marko Davidović:Hello andrew, Thank you for reaching out to us.That is really strange. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ...