Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Temper Can we have the same email address for two or more customersClosed   Amelia   Updated February 27, 2023 at 10:14am   12 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you.Please let me know if you have any other questions. Max Prügner Packages of ServicesClosed Pre-purchase questions for Amelia   Updated February 27, 2023 at 9:55am   2 Most recent comment from Uroš Jovanović:Hello Max,Thank you for expressing interest in the Amelia plugin.You can read more about the Packages feature here. It allows you to create a package that will include one or more services and appoin ... John Merriman Variable length of slotsClosed   Amelia   Updated February 27, 2023 at 9:49am   8 Most recent comment from Uroš Jovanović:Hello John,You will receive your money back in the next couple of days.Please let me know if you have any other questions. Siggi custom field numberClosed   Amelia   Updated February 27, 2023 at 9:44am   4 Most recent comment from Uroš Jovanović:Hello Siggi,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Andrew Google Calendar SyncClosed   Amelia   Updated February 27, 2023 at 9:43am   2 Most recent comment from Uroš Jovanović:Hello Andrew,If you see a "Redirect URI mismatch", the URI in Amelia and the URI in Google Developers Console are not the same. Please go to Amelia Settings/Integrations/Google Calendar and make sure ... Susann Tons of events stored in database slows website downClosed   Amelia   Updated February 27, 2023 at 8:43am   2 Most recent comment from Aleksandar Vuković:Hello Susann.Thank you for reaching out to us.This is how recurring events are handled - as separate events. Please check out this article about the difference between recurring and multi-day events ... Petri Kluukeri Dynamic timeslotsClosed   Amelia   Updated February 27, 2023 at 7:50am   6 Most recent comment from Marko Davidović:Hello Petri,At the moment to be honest I do not think that there is a plugin that can achieve what you need. And also You can not set this up in Amelia. If we understand you correctly you want to sel ... Steffen Heinz Amelia not working on Elementor popupClosed Pre-purchase questions for Amelia   Updated February 27, 2023 at 7:04am   2 Most recent comment from Marko Davidović:Hello Steffen, Thank you for your interest in our product.Popups for Amelia with Elementor can be set like this:When you have created Employees, services and/or events in Amelia, you can add them on f ... Alan CouponsClosed   Amelia   Updated February 27, 2023 at 6:03am   2 Most recent comment from Marko Davidović:Hello Alan, Thank you for reaching out to us. Unfortunately, coupons can not be added to a package at this time. But we plan to implement this option. It should be implemented this year possibly in t ... Snezhana Batova Installation and setupClosed   Amelia   Updated February 27, 2023 at 6:02am   2 Most recent comment from Marko Davidović:Hello again Snezhana, Thank you for reaching out to us. We have just checked in in the system and we can see that other users downloaded the plugin without any issues. So we do not have any issues on ... Jennie Prewett Default Multiple Ticket PricesClosed   Amelia   Updated February 27, 2023 at 5:57am   2 Most recent comment from Marko Davidović:Hello Jennie, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. Each event is separate and you need to create the tickets for each event individually ... Juliette Locations in AmeliaClosed   Amelia   Updated February 27, 2023 at 5:54am   2 Most recent comment from Marko Davidović:Hello Juliette, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the ... Andrew Can't Activate Plugin with EnvatoClosed   Amelia   Updated February 28, 2023 at 6:39am   3 Most recent comment from Marko Davidović:Hello Andrew, We just got the feedback from our colleagues and they have told us that you have Envato Basic license. With Basic license you do not have packages of services option. What you can do is ... Steve Parker Unable to Add Custom FieldClosed   Amelia   Updated February 27, 2023 at 5:48am   2 Most recent comment from Marko Davidović:Hello Steve, Thank you for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Emmanuel Employee role is not allowed to modify specific dayClosed   Amelia   Updated February 27, 2023 at 5:48am   4 Most recent comment from Marko Davidović:Hello Emmanuel, It should be implemented in the update that will be released this week. We wish you all the best. Have a nice day.