As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

PASCAL BOEUF customize master-detail popupClosed   Master-Detail Tables for wpDataTables   Updated April 19, 2023 at 7:33pm   2 Most recent comment from Miloš Jovanović:Hi, PAscal. Thanks for reaching out to us. - We are limited with our Support when it comes to customizations,  but we can help you get started with some basics. Here are some selectors you can use t ... Dania Alfaro Can't access premium even though I paidClosed Pre-purchase questions for wpDataTables   Updated April 19, 2023 at 6:42pm   2 Most recent comment from Miloš Jovanović:Hi, Dania.Firstly, my apology for the waiting time on this reply.We had our Orthodox Easter holiday break which increased the delay.Thank you very much for your patience.-If you don't see the Ac ... Damilola Olorunsesan Shortcode not workingClosed   wpDataTables   Updated April 19, 2023 at 1:47pm   6 Most recent comment from Miloš Jovanović:Hi, Damilola. Our apologies for the waiting time. Sorry, but we are not able to provide Live calls or conference/meetings during our Support. We can just use the ticketing system, but we raised the p ... Jose Ignacio Limit editing to own data problemClosed   wpDataTables   Updated April 20, 2023 at 3:33pm   11 Most recent comment from Miloš Jovanović:Hi, Jose. We have confirmation, our 2nd level advised. Basically, the root of this issue is when we select the CONCAT column from the foreign table, as the "displayed value" for the Foreign Key Column ... mike Iphone and androind appClosed   Amelia   Updated April 19, 2023 at 12:50pm   2 Most recent comment from Marko Davidović:Hello mike, Thank you for reaching out to us.We do not have such plans at this time, we can not say if this will be developed in the future or not. I'll kindly ask you to add it as a feature sug ... Sergey Technical questions about the functionality of the pluginClosed Pre-purchase questions for Amelia   Updated April 19, 2023 at 12:42pm   2 Most recent comment from Uroš Jovanović:Hello SergeyThank you for expressing interest in the Amelia plugin.1. You can add payment gateways with WooCommerce for these payment methods as we do not have native integrations with those.2. This ... Michael Client pageClosed   Amelia   Updated April 19, 2023 at 12:23pm   4 Most recent comment from Aleksandar Vuković:Unfortunately, no, Michael.If the client is logged in, they will be logged in during their session, but the servers are usually flushed once in 12 or 24 hours (some servers are flushed every hour, for ... Ellen Not sending emailClosed   Amelia   Updated April 19, 2023 at 12:08pm   4 Most recent comment from Uroš Jovanović:Hello Ellen,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Adri BOOK MULTIPLE EVENTS AT TE SAME TIMEClosed   Amelia   Updated April 19, 2023 at 12:01pm   2 Most recent comment from Marko Davidović:Hello Adri, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Since they are separate events they have to book each event separately at this time.I ... Jerica How to ...questionsClosed   Amelia   Updated April 19, 2023 at 12:00pm   4 Most recent comment from Uroš Jovanović:Hello Jerica,You need to add it to the label rather than the option. Please let me know if it works or not.Looking forward to your reply. Ivo Müller Voucher Plugin > for AmeliaClosed   Amelia   Updated April 19, 2023 at 11:55am   2 Most recent comment from Marko Davidović:Hello Ivo, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.We don't have gift vouchers but we have an option for creating discount codes. These c ... Kohey Kudo About the Zoom connectionClosed   Amelia   Updated April 19, 2023 at 11:44am   2 Most recent comment from Uroš Jovanović:Hello Kohey,Thank you for reaching out to us.For that purpose, please check the following article and let me know if this helps you. Please let me know if you have any other questions. Amir timezone for studentClosed   Amelia   Updated April 19, 2023 at 11:39am   4 Most recent comment from Uroš Jovanović:Hello Amir,I could not see the image that you sent me, can you please attach it to this response and I will assist you with this?Looking forward to your reply. Cricket Foster CustomizationClosed   Amelia   Updated April 19, 2023 at 11:28am   2 Most recent comment from Uroš Jovanović:Hello Cricket,Thank you for reaching out to us.Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Marta Orzechowski Employee PanelClosed   Amelia   Updated April 19, 2023 at 11:24am   2 Most recent comment from Uroš Jovanović:Hello Marta,Thank you for reaching out to us.Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest that feature on the following link: https://fea ...