As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Jeanine Ruder Adding manual sale to customerClosed   Amelia   Updated May 22, 2023 at 2:45pm   2 Most recent comment from Uroš Jovanović:Hello Jeanine,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Bill functionalityClosed Pre-purchase questions for wpDataTables   Updated May 22, 2023 at 2:44pm   2 Most recent comment from Miloš Jovanović:Hi, Bill. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Kenneth Sim Activation of an Active Purchase Code FaildClosed   Amelia   Updated May 22, 2023 at 2:20pm   9 Most recent comment from Uroš Jovanović:Hello Kenneth,Thank you very much for sharing this with us.I will update this to help users with this issue in the future.Please let me know if you have any other questions. Jeanine Ruder Calendar settingsClosed   Amelia   Updated May 22, 2023 at 2:10pm   2 Most recent comment from Uroš Jovanović:Hello Jeanine,Thank you for reaching out to us.Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works: All times in the back-end o ... mehedi Hassan How can get Version 6.2.3Closed   Amelia   Updated May 22, 2023 at 1:52pm   2 Most recent comment from Uroš Jovanović:Hello Mehedi,Thank you for reaching out to us.Please provide me with the email to which you want me to send the plugin folder to.Looking forward to your reply. Stijn De Mulder Notification email not always receivedClosed   Amelia   Updated May 22, 2023 at 1:33pm   15 Most recent comment from Uroš Jovanović:Hello Stijn,It should be resolved now.Please let me know if it works or not.Looking forward to your reply. huahezu I miss a simple buttonClosed   Amelia   Updated May 22, 2023 at 1:28pm   6 Most recent comment from Uroš Jovanović:Hello,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. DANIEL MEZICK SEARCHABLE VIEWS OF DATAClosed Pre-purchase questions for wpDataTables   Updated May 22, 2023 at 1:24pm   2 Most recent comment from Miloš Jovanović:Hi, DANIEL MEZICK. Thanks for reaching out to us. - Yes, you can use predefined filtering in our tables columns. For server-side tables/SQL based, like Manual and SQL Query based tables, we have this ... atelierdosul Hotjar Data CollectionClosed   Amelia   Updated May 22, 2023 at 12:31pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully follow suggestions from our customers and the more vote the fe ... Daniel Daigle Help upgrading from lite to full version in wordpressClosed   Amelia   Updated May 22, 2023 at 12:27pm   4 Most recent comment from Uroš Jovanović:Hello Griet,Can you please create a separate ticket for this issue and we will assist you with this?Looking forward to your reply. Srashti Rajput Stripe card details section not visibleClosed   Amelia   Updated May 22, 2023 at 12:15pm   14 Most recent comment from Marko Davidović:Hello Srashti,We forgot to mention that it will look like thisBut we do not have extras for example so you need to adjust it per your needs. If you have any more questions please open a new separate ... Olav whatsappClosed   Amelia   Updated May 22, 2023 at 11:30am   4 Most recent comment from Uroš Jovanović:Hello Olav,Cna you please let me know what the exact difference is so we can check the documentation and update it so that is corresponds with the current version of Meta?Looking forward to your reply ... Rene connecting to woocommerceClosed   Amelia   Updated May 22, 2023 at 11:27am   2 Most recent comment from Marko Davidović:Hello Rene, We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.  Griet De Groote HELPClosed   wpDataTables   Updated May 22, 2023 at 11:10am   2 Most recent comment from Miloš Jovanović:Hello, Griet De Groote. We do not work on weekends, so if you create a ticket during Saturday or Sunday, the earliest we will respond is going to be at Monday. Please don't hesitate to reach out ... Michael Fixed header not visible in front endClosed   wpDataTables   Updated May 22, 2023 at 11:05am   2 Most recent comment from Miloš Jovanović:Hello, Michael. Sorry for a late reply. - Thank you for reporting this bug. Our developers have already made a fix, and our QA Team is just testing to make sure that everything will work now without ...