As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Michael Januszewski Errors with MariaDB 10.xxClosed   wpDataTables   Updated March 11, 2025 at 6:55pm   1 Most recent comment from Michael Januszewski:It appears that wpDataTables is not compatible with MariaDB 10.11.x.  I am attempting to relocate my website from WPEngine (which is running MySQL 8.0.40) to Rocket.net.  On Rocket.net, which is run ... EduNova Amelia Services not Filtered on EmployeesClosed   Amelia   Updated March 11, 2025 at 4:58pm   2 Most recent comment from Uroš Jovanović:Hello EduNova, Thank you for reaching out. To resolve this issue, please update to the latest version of Amelia (8.1.1), as the problem you're experiencing should be fixed in this update. After u ... Randika Dissanayake product is not working up to expected standardClosed   Amelia   Updated March 11, 2025 at 4:55pm   2 Most recent comment from Uroš Jovanović:Hello Randika, Slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc. Other than Amelia, it could be caused by the am ... Jeanne Google calendar syncClosed   Amelia   Updated March 11, 2025 at 4:54pm   2 Most recent comment from Uroš Jovanović:Hello Jeanne, The alert screen you're seeing is a default behavior from Google when an app isn't verified. Unfortunately, this cannot be changed. The only way to avoid it is by having your a ... razvan Appoinments in the frontendClosed   Amelia   Updated March 11, 2025 at 3:36pm   2 Most recent comment from Uroš Jovanović:Hello Razvan, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Francesca Kendall cart email notificationClosed   Amelia   Updated March 13, 2025 at 2:17pm   15 Most recent comment from Uroš Jovanović:Hello Francesca, I appreciate your patience. Do I have your permission to create an employee and test these notifications out and let you know as soon as possible? Looking forward to your reply. vermit25 Woocommerce couponsClosed   Amelia   Updated March 11, 2025 at 2:35pm   6 Most recent comment from Stefan Petrov:Hi vermit,  We wil consider adding events to the Cart feature, however, feel free to suggest any feature or option that you want to see on our feature suggestion page. As more people vote, the featur ... Michael No one is responding to tickets.Closed   wpDataTables   Updated March 11, 2025 at 2:34pm   2 Most recent comment from Miloš Jovanović:Hi Michael, My apologies once again for all the waiting time.We just responded to the ticket now and we sent you an Email, due to technical difficulties with this ticketing system.Thank you once again ... Michael Highstocks StocksClosed   wpDataTables   Updated March 11, 2025 at 2:17pm   6 Most recent comment from Miloš Jovanović:Hi Michael, My sincerest apologies—we encountered significant issues with our ticketing system. Some tickets were mistakenly marked as "replied" even though they hadn’t received a response, which ... Tatsuki Hirayanagi Request to Change Name Display Order for All Users (Last Name First) in AmeliaClosed   Amelia   Updated March 11, 2025 at 1:41pm   2 Most recent comment from Stefan Petrov:Hi Tatsuki, Thanks for reaching out to us. Sorry to dissapoint, unfortunatelly, there is no such option in Amelia.  Please feel free to search through our feature suggestion page,  to see if someo ... Jasper Sierink service booking by contact onlyClosed   Amelia   Updated March 11, 2025 at 1:34pm   4 Most recent comment from Stefan Petrov:Hi Jasper, I was referring to the service name displayed in the selection menu. The full service name is visible before the second step, so you can add a custom note here. Unfortunately, beyond this, ... Armand Multiple booking eventsClosed   Amelia   Updated March 11, 2025 at 1:12pm   6 Most recent comment from Stefan Petrov:Hi Armand, If you want to use events, there is no option to show the timeslot selection, customers would see only those dates that events are configured for (they can only book a place for an event). ... Marco Angaroni Search box placeholder textClosed   wpDataTables   Updated March 11, 2025 at 1:09pm   1 Most recent comment from Marco Angaroni:Hello, I need to change the text of the search box which is now "Tabella di ricerca" and I would like to change it to "Ricerca nella lista delle prove disponibili". Could you help me? I have also upgr ... Andzelika Data Export for MigrationClosed   Amelia   Updated March 11, 2025 at 12:58pm   6 Most recent comment from Uroš Jovanović:Hi Andzelika, Thank you for reaching out. Unfortunately, Amelia does not have an option to track the remaining appointments left in a package directly within the database. The system does not store a ... Nicolas Decreasing priceClosed   Amelia   Updated March 11, 2025 at 12:57pm   2 Most recent comment from Uroš Jovanović:Hello Nicolas, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ...