Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay

Public Tickets

Geert Bouckaert Divi 5   wpDataTables   Updated November 12, 2024 at 1:30pm   2 Most recent comment from Miloš Jovanović:Hello, Thank you for reaching out. We understand your eagerness for an updated integration with Divi 5. However, please note that Divi 5 is currently still in its beta phase and has not yet been offic ... Heikki How to apply coupon automatically?Closed   Amelia   Updated November 12, 2024 at 12:54pm   2 Most recent comment from Uroš Jovanović:Hello Heikki, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Osama Server-side Processing   wpDataTables   Updated November 12, 2024 at 12:52pm   4 Most recent comment from Miloš Jovanović:Hi Osama, I am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, please don't hesitate to create new tickets.     I wanted to ... Ki Smith more than 2 service LocationsClosed   Amelia   Updated November 12, 2024 at 12:51pm   2 Most recent comment from Uroš Jovanović:Hello Ki, Thank you for reaching out to us. Each employee needs to be assigned to a default location: However, when you access the Work Hours tab of the employee, you can assign all your locations t ... Angenon translationClosed   Amelia   Updated November 12, 2024 at 12:38pm   4 Most recent comment from Marko Davidović:Hello again, We will close this one then but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you al ... Stephanie Multi day eventClosed Pre-purchase questions for Amelia   Updated November 12, 2024 at 12:37pm   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Anja in der Weide Mollie payment page open in new tabClosed   Amelia   Updated November 12, 2024 at 12:37pm   2 Most recent comment from Stefan Petrov:Hi Anja, It's me again, i hope you are doing well :) Unfortunatelly, the Mollie payment window is within Amelia booking form (the payment window can't be opened in a separate page), but, wha ... Stefaan Placeholders in e-mail shown when not selected by customerClosed   Amelia   Updated November 12, 2024 at 12:30pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If extra was not chosen it should not be sent. we have just tested this and it works like that So we are not quite sure what the issue is exactly and ho ... Marco van Gils SMTP should be working but isn'tClosed   Amelia   Updated November 12, 2024 at 12:23pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3759664/ For future ... Ulrich Mueller mandatory fieldsClosed   Amelia   Updated November 12, 2024 at 11:51am   4 Most recent comment from Stefan Petrov:Hi Ulrich, Thanks for the feedback. In order to have the mandatory field enabled, you need to have this option enabled in General settings and in booking form options. Unfortunatelly, I wasn't ab ... Miguel Banned field mailClosed   Amelia   Updated November 12, 2024 at 11:48am   2 Most recent comment from Uroš Jovanović:Hello Miguel, The issue you're experiencing happens because you are logged in as an admin user on the website. By default, Amelia auto-fills the Name and Email fields with the logged-in user' ... Eduardo Condes Double Booking Issue in AmeliaClosed   Amelia   Updated November 12, 2024 at 11:43am   2 Most recent comment from Uroš Jovanović:Hello Eduardo, Thank you for reaching out and reporting the issue. Could you please check if the capacity of the service in question is set to more than 1? When the capacity is greater than 1, Amelia ... Natascha Vantuykom zoom integration recording linkClosed   Amelia   Updated November 12, 2024 at 11:41am   2 Most recent comment from Uroš Jovanović:Hello Natascha, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Corné Kamminga Amelia events: more detailed timesClosed   Amelia   Updated November 12, 2024 at 11:36am   2 Most recent comment from Stefan Petrov:Hello Corne, Thanks for reaching out to us. You need to change the default timeslot step in General settings. By default, it's configured to 30 minutes, but you can change this to lower increment ... Theodoros Bampilis Edit recurring events results in un-wanted deletion of future events - Data lossClosed   Amelia   Updated November 12, 2024 at 10:20am   6 Most recent comment from Uroš Jovanović:Hello Theodoros, Thank you for your patience. I tested it out on your website and recorded a video. Please check the following video and let me know if this is the same from your end.