Public Tickets
MR S Ravisangar
Compatability of wpdatables with portfolio pluginClosed
wpDataTables
Updated February 14, 2025 at 5:22pm
2
Most recent comment from Miloš Jovanović:Hello,
I am sorry to disappoint you, but we don't have a native integration with any portfolio Plugin.I am not familiar with how portfolio Plugins are used exactly and where their data is stored, ...
Charlotte
Reminder - the day before the event NotificationClosed
Amelia
Updated February 14, 2025 at 4:19pm
2
Most recent comment from Uroš Jovanović:
Hello Charlotte,
Thank you for reaching out! To change the reminder notification to 3 weeks before the event, you can follow these steps:
Go to the Amelia plugin settings in your Wor ...
Tom DiBuono
Customer panel Package bookingClosed
Amelia
Updated February 14, 2025 at 4:09pm
6
Most recent comment from Uroš Jovanović:Hello Tom,
I hope so too! If any of the suggestions are suitable for an update, I’m confident we’ll be able to implement them smoothly and efficiently. Let me know if you need anything further in ...
Tom DiBuono
Adding people to services/eventsClosed
Amelia
Updated February 14, 2025 at 3:53pm
8
Most recent comment from Uroš Jovanović:Hello Tom,
Thank you for providing more context. Unfortunately, Amelia doesn’t currently have an option to check in attendees as they arrive before the class starts. The system doesn't support ...
Pedro de Aguiar
Stripe APIClosed
Amelia
Updated February 14, 2025 at 1:36pm
4
Most recent comment from Stefan Petrov:Hi Pedro,
Currently, it's possible to use only credit cards within Stripe, but if you want to use Klarna, you can use Mollie instead. This is also a payment method that Amelia has integrated with ...
Geert Leysen
Customer info gets changed on registrationClosed
Amelia
Updated February 14, 2025 at 12:40pm
4
Most recent comment from Stefan Petrov:Hi Geert,
But it needs to be turned on. For example, here is a customer that is already registered with an email and first and last name.
If i want to book another appointment with the same e ...
Keiron Cosgrove
Adding Cron in for notificationClosed
Amelia
Updated February 14, 2025 at 12:38pm
6
Most recent comment from Uroš Jovanović:Hello Keiron,
Thank you for the update on this.
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, please, leave a review on the Lite ve ...
Charlotte
Change event timeClosed
Amelia
Updated February 14, 2025 at 12:07pm
2
Most recent comment from Stefan Petrov:Hi Charlotte,
Thanks for reaching out to us.
You need to change the default timeslot settings in the General settings. By default, it’s set to 30 minutes, but you can adjust it according to your nee ...
Rainer Siebert
Incorrect assignment of customersClosed
Amelia
Updated February 14, 2025 at 11:26am
6
Most recent comment from Uroš Jovanović:Hello Rainer,
No, we did not upload a file called imo.php to the server during our research. Everything was conducted within the scope of the standard troubleshooting and support procedures. If you ha ...
Michaela Müller
LoyalCard and WaitlistClosed
Amelia
Updated February 14, 2025 at 9:04am
2
Most recent comment from Stefan Petrov:Hi Michaela,
Thanks for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. However, the Waitlist feature has been already added. You can find mo ...
Charlotte
Phone field in event list formClosed
Amelia
Updated February 14, 2025 at 7:56am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
In settings general settings you can set default phone code or per IP address like this
Should you have any further inquiries, we kindly request that yo ...
Melissa
Appointment with "multiple emails"Closed
Amelia
Updated February 14, 2025 at 7:56am
2
Most recent comment from Uroš Jovanović:
Hi Melissa,
Could you please check if the "Allow booking above maximum capacity" option is enabled on the Amelia > Settings > Appointments and Events page?
Also, are you using WooCom ...
Thom Buyck
Service name not updated in formClosed
Amelia
Updated February 14, 2025 at 7:49am
2
Most recent comment from Uroš Jovanović:Hi Thom,
It looks like a caching issue. Please try clearing your website cache (if you're using a caching plugin) and also clear your browser cache to see if the changes reflect properly. If you& ...
Kristen Harper
cant fix calendar to extend beyond 4:00pmpmClosed
Amelia
Updated February 14, 2025 at 7:49am
2
Most recent comment from Uroš Jovanović:Hello Kristen,
Our colleague Stefan has responded to the other ticket you created: https://tmsplugins.ticksy.com/ticket/3815027/
Please let me know if you need further assistance.
Doug Walker
Amelia asks for log in when logged inClosed
Amelia
Updated February 14, 2025 at 7:43am
7
Most recent comment from Uroš Jovanović:Hello Doug,
WP Administrators cannot log into the Customer or Employee panels because they have full access to all data directly in the WordPress back-end. These panels are designed for customers and ...