Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Frank McCravy Installing Standard version into WordPress   wpDataTables   Updated February 18, 2025 at 10:08am   4 Most recent comment from Miloš Jovanović:Hello, My apologies, here is a working link : https://tmsplugins.ticksy.com/article/15699/.If that does not work for any reason, you can also check this guide from wpBeginners for the same issue : htt ... Patrick Jaecques free activities   Amelia   Updated February 18, 2025 at 9:30am   2 Most recent comment from Uroš Jovanović:Hello Patrik, Thank you for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as ... SHENNY DIAMOND Issue with Displaying Appointment Summary on Custom PageClosed   Amelia   Updated February 18, 2025 at 8:46am   2 Most recent comment from Stefan Petrov:Hi SHENNY, I hope you are doing well. The appointment details are always displayed on the final (confirmation) page, also known as the summary page. The shortcodes you are trying to use are not intend ... Soubhi Abla Skip Category Selection Catalog Booking FormClosed   Amelia   Updated February 18, 2025 at 8:11am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In your builder when you go to preselect shortcodes you can choose this option like this   Should you have any further inquiries, we kindly request tha ... Yvonne Everett wpDataTables phone formatting to click to call on mobile   wpDataTables   Updated February 18, 2025 at 7:50am   1 Most recent comment from Yvonne Everett:HelloI have two members tables on my website.  Both source their data from the same SQL view, but the presentation differs slightly (different user needs). In the first table, when viewed on mobile ... Saran Dakshina Event reschedulingClosed   Amelia   Updated February 18, 2025 at 7:33am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Events are all separate so the only option is to manually remove them from one event an ... Jason Huckabay RefundClosed   Amelia   Updated February 18, 2025 at 12:09pm   3 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that refund has been issued to you. We wish you all the best and hope you have a wonderful day ahead.  razvan Select EmployeesClosed   Amelia   Updated February 18, 2025 at 7:28am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. This is not possible Im afraid as such There is one possible way in which you can perha ... Travis R Hedrick Events 2.0 and Waiting ListsClosed   Amelia   Updated February 18, 2025 at 7:24am   16 Most recent comment from Marko Davidović:Hello again, Our team will do our best to implement a fix as soon as it is possible and once again we do apologize for any inconvenience. Should you have any further inquiries, we kindly request that ... erick File Plugin ExpiredClosed   Amelia   Updated February 18, 2025 at 7:24am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The message, ‘the link you followed has expired,’ is most often received when you’re uploading either a WordPress plugin or theme. With all standa ... Jorge CouponsClosed   Amelia   Updated February 18, 2025 at 7:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can check what coupon was used only when you click in finance section and then you export this in csv file like this These codes can be set and sent ... Lina Grebe NotifyClosed   Amelia   Updated February 18, 2025 at 6:57am   7 Most recent comment from Marko Davidović:Hello again, We can only help up to a point with regular notificaitons (not with reminder ones)and only if you are using SMTP.Please go to the notifications section inspect the page then try and send ... Gena Aldrich Square payment displays large text detailClosed   Amelia   Updated February 18, 2025 at 6:57am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is happening on square end when customers click on continue square takes over and from that point on this is happening on their end not in Amelia so ... Filip Vit Notifications does not workClosed   Amelia   Updated February 19, 2025 at 6:24am   15 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that your notificaitons are working when you set the WordPress time zone to a city instead of UTC Please go to WP sett ... Tom DiBuono Can you link directly to booking a service?Closed   Amelia   Updated February 16, 2025 at 2:34pm   4 Most recent comment from Uroš Jovanović:Hello Tom, Glad to hear that you found the solution. Please let me know if you have any other questions.