Public Tickets
Lucas Berthou
email sending notificationsClosed
Amelia
Updated February 18, 2025 at 12:50pm
4
Most recent comment from Marko Davidović:Hello again,
Unfortunately, we are unable to fully understand your document as we do not speak French. While we can translate the ticket itself, translating a PDF document is not possible. However, we ...
Stanislavs Dombrovskis
Broken page/errors/author email in td.style
wpDataTables
Updated February 18, 2025 at 12:50pm
2
Most recent comment from Stanislavs Dombrovskis:Crawled mail example
Brett Bijlaard
Amelia employees booking
Amelia
Updated February 18, 2025 at 12:45pm
2
Most recent comment from Uroš Jovanović:
Hello Brett,
Thank you for sharing the details. Currently, in Amelia, each employee can only be assigned to one appointment at a time, which means the setup you’re aiming for (with ...
Sayaka
Amelia Events 403 Error When Saving Events in Amelia
Amelia
Updated February 18, 2025 at 12:27pm
2
Most recent comment from Uroš Jovanović:Hello Sayaka,
Thank you for reaching out to us.
Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occu ...
Joe M
Export in ODF format and PDF
Pre-purchase questions for wpDataTables
Updated February 18, 2025 at 12:18pm
2
Most recent comment from Miloš Jovanović:Hi Joe,
At the moment, we do not have a built-in option to change the default Excel file format to ODF during the export via our Table Tools.So, the default extension when exporting Excel from our Ta ...
Colin
Finance Status not updating
Amelia
Updated February 18, 2025 at 12:16pm
2
Most recent comment from Uroš Jovanović:Hello Colin,
To better understand the issue, could you please provide a screen recording showing the problem in the Finance section and how it appears in Stripe? Additionally, if possible, granting te ...
James Schrage
Front end edit not functionalClosed
wpDataTables
Updated February 18, 2025 at 12:00pm
2
Most recent comment from Miloš Jovanović:Hello James,
My sincerest apology, there was an issue on your original ticket regarding this subject.We just replied to it now, can you please check out our reply and let's keep following up ther ...
Eduard
Coupons don't for work Events
Amelia
Updated February 18, 2025 at 11:36am
2
Most recent comment from Uroš Jovanović:Hello Eduard,
Thank you for reaching out. To help diagnose this issue, could you please provide me with the error from the console when you try to apply the discount coupon? This will give us more ins ...
Lara McDermott
Payments in Amelia Plugin Wordpress
Amelia
Updated February 18, 2025 at 11:32am
2
Most recent comment from Uroš Jovanović:Hello Lara,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ...
Marc Agraz
como recibir el enlace de pago en el correo del empleado
Amelia
Updated February 18, 2025 at 11:29am
2
Most recent comment from Uroš Jovanović:
Hola Marc,
Actualmente, no existe una opción para generar el enlace de pago utilizando el placeholder %payment_link_woocommerce% en el correo de los empleados sin enviárselo direct ...
Valentin BAUDRY
My appointments confirmed in the back office appear as free for users
Amelia
Updated February 18, 2025 at 11:26am
8
Most recent comment from Uroš Jovanović:Hello Valentin,
Thank you for the update on this.
This is possible because the maximum capacity of this service is 4.
Please let me know if you have any other questions.
Brody
Can I hold credit card information for a service without chargingClosed
Amelia
Updated February 18, 2025 at 11:26am
2
Most recent comment from Stefan Petrov:Hi Brody,
Thanks for reaching out to us. Unfortunately, there is currently no option to schedule automatic payments.
There are two available options:
Payments can be processed immediately after bookin ...
Francisco Latapiat
Notification problemsClosed
Amelia
Updated February 18, 2025 at 11:21am
2
Most recent comment from Stefan Petrov:Hi Francisco,
Thanks for reaching out to us.
An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ...
Jasper Kruiswijk
Deposit and approval flow
Amelia
Updated February 18, 2025 at 11:20am
2
Most recent comment from Uroš Jovanović:
Hello Jasper,
To resolve this issue, please follow these steps:
Set the "Default appointment status" to Pending (which you've already done).
Enable the "Payment link option" for ...
Dale
Error "Service Unavailable" displays
wpDataTables
Updated February 18, 2025 at 11:11am
3
Most recent comment from Miloš Jovanović:Hi Dale,
When we visit the Page now, the table loads for us as non-logged users as well, so we can't see any issues.The issue you described, how it happened in that moment, such as you were able ...