Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hello dear support,
I got your email about the new Amelia update and I decided to update the plugin in wordpress. It seems that I we lost the connection between the Amelia server and my website https://f2f.brainmarketing.ca. which is still in a DEV environment.
Can you help ? Thanks.
Attached files: 2024-04-16_10-04-41.png
Hi Daniel for Now go to plugins section add new plugin and search plugin Rollback plugins and themes. Then Activate this plugin and after that Rollback Amelia plugin with previous version. Till Once they didn't reply you. for now this option will be better for you !
Thank you Sagheer. I needed to install this plugin BEFORE I update to Amelia I guess.
Hello Sagheer,
Thank you for sharing that with Daniel
Daniel, please let me know if you need further assistance.
Kind Regards,
Uros Jovanovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
If I reinstall the original plugin will I loose all my settings ?
Hello Daniel,
You will not, just make sure that you have the "Delete Amelia content" option on the Amelia/Settings/Activation page disabled.
Let me know if that works for you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
ok I will and thank you for your moral support! :)
Hello !
The Rollback failed but I reinstalled Amelia 7.4.3. Al my data are safe but I lost my translation in the transaction panel. I will redo it once I'll be sure that the version 7.5 is table. Am I the only that got that problem ?
Hello Daniel,
Do I have your permission to do this for you on your website?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables