Public Tickets
Yuki
Employee Approve Own Appointment
Amelia
Updated 1 day ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.You need to enable them option that they can manage their appointment in role settingsThen they will be able to change the status of the appointment. YOu ...
Kyle Raab
Payment
Amelia
Updated 1 day ago
2
Most recent comment from Aleksandar Vuković:Hello KyleUnfortunately, no.Amelia's integration with Stripe currently works only for direct charges from debit and credit cards whose details are entered directly into the form.If Paystack has a ...
Jordan Wilkey
Booking system
Amelia
Updated 23 hours ago
26
Most recent comment from Stefan Petrov:Just to add, you should refrain from rescheduling cancelled appointments until then, or when changing the status back to approve open the appointment dialog and change the status there instead of cha ...
Paul
Service-Specific Notifications
Amelia
Updated 1 day ago
2
Most recent comment from Stefan Petrov:Hi Paul,Thanks for reaching out to us.You can create custom notification templates and assign them to specific services. You can also choose the trigger type, if they are going to be scheduled or etc. ...
Javier Mandrille
Event details at checkout
Amelia
Updated 1 day ago
10
Most recent comment from Stefan Petrov:You are welcome, Javier.I'm glad it works!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day!
Paul Clearfire
Fonts and Sliding Scale
Amelia
Updated 1 day ago
14
Most recent comment from Aleksandar Vuković:Hello Paul.Uros is out of the office, so I'll jump in.Thanks for sharing your custom code with us. I'm glad to see you were able to configure the form to be visually appealing.We forwarded y ...
Ali Hamkar
how to embed customized form
Amelia
Updated 1 day ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.We would need a couple of screenshots of the issue. Or short one minute video of the issue.1. Make sure that you are customizing the correct booking form2 ...
Alex Seidanis
Booking for multiple persons
Amelia
Updated 1 day ago
1
Most recent comment from Alex Seidanis:Instead of booking for a single person, and then asking if that person is bringing more people along, how could I possibly have the visitor book for X persons directly?For example, if they need to boo ...
Dave Keane
Amelia - Limiting a service to specific hours
Pre-purchase questions for Amelia
Updated 1 day ago
6
Most recent comment from Stefan Petrov:Hi Dave,I'm glad i can help! You are welcome.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day!
Jean Carlos
Time slots
Amelia
Updated 1 day ago
8
Most recent comment from Stefan Petrov:Hi Jean Carlos,But this option is still turned on As previously explained, if this is enabled with the capacity set to 2 than two, your customers will be able to book the same timeslot multiple times ...
Siggi
google calendar integration fields display.
Amelia
Updated 1 day ago
4
Most recent comment from Stefan Petrov:Hi Siggi,Thanks for the additional information, I see now. Unfortunatelly, there is no option to configure this for multiple Calendars. Since there is an option to configure this for one Google Calend ...
Kevin
Change E-Mail notifications
Amelia
Updated 1 day ago
2
Most recent comment from Stefan Petrov:Hi Kevin,Thanks for reaching out to us. My first guess is that you might have additional languages added and thus you need to select the template in notification section. In the upper right corner, yo ...
Alberto
Appointments configuration
Amelia
Updated 1 day ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is e ...
AJ Vargas
Event Front-End View
Amelia
Updated 1 day ago
1
Most recent comment from AJ Vargas:Is there away to not show closed events on the front end?
Lena
Appointments Disappearing
Amelia
Updated 1 day ago
1
Most recent comment from Lena:Amelia bookings will be made & paid for by customers through our site, and then despite having the payment come through, their bookings disappear on Amelia's system.
Not only that, but their cust ...