As previously announced via banners and our newsletters, support is no longer available through this platform.

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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Jiri Cannot write, created actions are not visible in the backend.Closed   Amelia   Updated March 25, 2025 at 1:40pm   7 Most recent comment from Stefan Petrov:Hi Jiri, Great news. Thanks for letting me know. If you have any other questions, please open a new ticket and we will gladly help you there. Best regards and have a nice day.  Konstantinos Stamatopoulos overbookingClosed   Amelia   Updated March 25, 2025 at 12:48pm   4 Most recent comment from Stefan Petrov:Hi Konstantinos, That's certainly possible, but we can easily check this by having an employee connected to Google Calendar with the appointment set as "busy." Then, we can see if the same time s ... Rasitha Herath Recurring Services Product IssueClosed   Amelia   Updated March 25, 2025 at 12:32pm   2 Most recent comment from Uroš Jovanović:Hello Rasitha, Thank you for your message. I understand that you're trying to limit the number of occurrences for your 8-lesson course. Currently, this functionality isn't available in Ameli ... Doug Walker Allow booking of multiple servicesClosed   Amelia   Updated March 25, 2025 at 11:58am   6 Most recent comment from Uroš Jovanović:Hello Doug, Thank you for reaching out. The issue arises because a single employee cannot be booked for multiple services at the same time. To allow a customer to book multiple rooms at once, you will ... David Package creationClosed   Amelia   Updated March 25, 2025 at 11:56am   4 Most recent comment from Uroš Jovanović:Hello David, Thank you for your message! You can create a package of lessons, allowing your customers to choose which sessions they want to attend. For more details on how to create and manage package ... Walid Shihaden Feature Request – Dedicated Single Event Page with Learn More ButtonClosed   Amelia   Updated March 25, 2025 at 11:53am   4 Most recent comment from Uroš Jovanović:Hello Walid, Thank you for your detailed feedback and thoughtful suggestion. We truly appreciate the time you’ve taken to share your experience and ideas for improving the user flow. The idea of rep ... Rez General Feedback | Would love to see some update to UI, features, etcClosed   Amelia   Updated March 25, 2025 at 11:17am   2 Most recent comment from Uroš Jovanović:Hello Rez, Thank you for your detailed feedback and suggestions! We truly appreciate you taking the time to share your thoughts with us. We will pass your suggestions along to our management team for ... Ibrahim Whatsapp notifications setupClosed   Amelia   Updated April 22, 2025 at 6:43am   7 Most recent comment from Andrea Azzopardi:This is taking too long to finalize!  Attila Szekely time zoneClosed   Amelia   Updated March 25, 2025 at 10:24am   2 Most recent comment from Stefan Petrov:Hi Attila, You can disable this tag in Customize settings. So, Customize section, Step by Step template, Customer information step and then disable the option "Calendar Time zone".  Jeremy Linders Integration with Teamleader CRMClosed   Amelia   Updated March 25, 2025 at 9:51am   2 Most recent comment from Stefan Petrov:Hi Jeremy, Thanks for reaching out to us. Unfortunately, we don’t have integration with Teamleader CRM, but we do offer the option to connect Amelia with other CRM platforms using webhooks. We can� ... Joseph Can’t book multiple appointments at the sameClosed   Amelia   Updated March 25, 2025 at 8:55am   3 Most recent comment from Stefan Petrov:Hi Joseph, You've found a workaround, thanks for letting us know.  As always, feel free to reach out with a new ticket, and we’ll be happy to assist you as soon as possible. Best regards, and ... Duncan Richardson Time slotsClosed   Amelia   Updated March 25, 2025 at 8:25am   4 Most recent comment from Stefan Petrov:You are welcome, Duncan. If you have any other questions, please open a new ticket and we will gladly help you there. Best regards.  Javier Alonso Service for Two Consultants or EmployeesClosed   Amelia   Updated March 25, 2025 at 8:01am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. At the moment, there is no built-in feature in Amelia that would allow assigning two Em ... Marie JOUET Amelia's popup doesn't work with DiviClosed   Amelia   Updated March 25, 2025 at 7:33am   5 Most recent comment from Marko Davidović:Hello agian, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Lynda Bry-Bonnard TraductionClosed   Amelia   Updated March 25, 2025 at 7:31am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia follows page locale language that you set for each page and it is translated automatically. We can not access your page  So please check if you ...