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Public Tickets

Evgeniy Orlov How to create range and radio filters   wpDataTables   Updated 3 weeks ago   3 Most recent comment from Evgeniy Orlov:got it, can close Evgeniy Orlov How to render JS and HTML based on DB fields   wpDataTables   Updated 3 weeks ago   2 Most recent comment from Evgeniy Orlov:got it, can close Younes Chaouki Issue with "Extra's" Section in Amelia Plugin – Buttons Not Displaying NumbersClosed   Amelia   Updated December 18, 2024 at 12:49pm   8 Most recent comment from Stefan Petrov:Hi Younes, No problem, i though that this might be related to custom CSS or conflict with the other plugins. I will close this one, but should you have other questions or issues, feel free to reach ou ... Nadia Cisarova Cannot update Amelia. Gives me error   Amelia   Updated December 18, 2024 at 12:23pm   2 Most recent comment from Uroš Jovanović:Hello Nadia, Please check if you can see the booking form on page when you are logged in? If this is the case then this can be 1 of 3 issues 1. The reason why the form is not visible for non-logged-i ... Izaac Modify booking dateClosed   Amelia   Updated December 18, 2024 at 11:37am   8 Most recent comment from Stefan Petrov:Hi Izaac, Thanks for the access. However, when I log in and look at the appointment booked for December 29, I do see the other time shown as available. Am I looking at the wrong appointment, or is the ... capkeltiek Event Calendar Booking Form 2.0Closed   Amelia   Updated December 18, 2024 at 11:24am   15 Most recent comment from Stefan Petrov:Hi capkeltiek, That's great news, you're welcome! Regarding the "begins" label, it only appears for multi-day events because those events have multiple different dates added. However, the la ... Fernanda Ramírez Email Notifications   Amelia   Updated December 18, 2024 at 11:23am   2 Most recent comment from Uroš Jovanović:Hello Fernanda, Thank you for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their ... Sarah Lynn WP AmeliaClosed   Amelia   Updated December 18, 2024 at 11:13am   6 Most recent comment from Uroš Jovanović:Hello Sarah, Glad to be able to assist you. I will have this ticket closed now. Jorge Padinha Refund - eventsClosed   Amelia   Updated December 18, 2024 at 10:18am   2 Most recent comment from Stefan Petrov:Hi Jorge, Thanks for reaching out to us. Yes, you can refund the payments that are paid with online payment methods such as WooCoomerce, Stripe, Razorpay and etc. All payments are visible in the Finan ... Mirian Gumiel notification clientClosed   Amelia   Updated December 18, 2024 at 9:59am   2 Most recent comment from Stefan Petrov:Hola Mirian, Gracias por ponerte en contacto con nosotros. Esto ocurre por defecto, ya que las notificaciones se envían a todos los clientes cuando hay un cambio en los detalles del evento. Para evit ... Nick Osborne Time to receive support from TMS Pre-purchase questions for Amelia   Updated December 18, 2024 at 9:30am   2 Most recent comment from Uroš Jovanović:Hello Nick, Thank you for reaching out. We respond to all tickets as soon as possible, but please note that our support is not live chat, so there may be a bit of a delay. Rest assured, we are activel ... Ferhat Reduced calender displayClosed   Amelia   Updated December 18, 2024 at 9:21am   2 Most recent comment from Stefan Petrov:Hi Ferhat, Thank you for reaching out to us. The visibility of hours depends on the user account you're logged into. For example, an admin will be able to see all hours, especially if the "Allow ... Jon Castellano plugin keeps deactivating   wpDataTables   Updated December 27, 2024 at 9:35am   4 Most recent comment from Jon Castellano:Hi Miloš, The problem persists.Even with the new plugin update (7.1) Can you help me? Jenny Borg same amelia plugin on different websitesClosed   Amelia   Updated December 18, 2024 at 8:11am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, but these are 2 separate installation so you need to set them individually on each site. But when you connect them to the same calendar on both site ... Jorge Padinha Amelia LicenseClosed   Amelia   Updated December 18, 2024 at 7:55am   4 Most recent comment from Marko Davidović:Hello again, We re glad to hear that and we will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help ...