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Public Tickets

Amer Ahmed Cache not updatingClosed   wpDataTables   Updated January 27, 2025 at 9:04pm   4 Most recent comment from Miloš Jovanović:Hi Amer, My sincere apologies for all this waiting time. There was an issue for notification with our ticketing system. We solved it so it should not happen again.Please check my reply on the original ... Krystian Redirect after logout from Customer PanelClosed   Amelia   Updated January 27, 2025 at 2:30pm   2 Most recent comment from Stefan Petrov:Hi Krystian, Unfortunately, there is no such option in Amelia currently. It might be possible with a third-party plugin, but since we do not have integration with any of them (even Ultimate Member), w ... Jack Emails not workingClosed   Amelia   Updated January 27, 2025 at 1:50pm   2 Most recent comment from Stefan Petrov:Hi Jack, Thanks for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or ... Kuldeep Plugin not workingClosed   Amelia   Updated January 27, 2025 at 1:48pm   2 Most recent comment from Stefan Petrov:Hi Kuldeep, As per the message, it appears you don’t have any categories, services, or employees created. Amelia doesn’t have anything to show on the front end for the customer to choose from. It ... Adrian in ability to test productClosed Pre-purchase questions for Amelia   Updated January 27, 2025 at 1:06pm   2 Most recent comment from Stefan Petrov:Hi Adrian, Thanks for reaching out to us. Unfortunately, we do not offer temporary licenses, but we do have a refund policy in place. You can purchase our license, test it out, and if it doesn’t mee ... Rizwanul Zoom meetingClosed   Amelia   Updated January 27, 2025 at 1:04pm   8 Most recent comment from Uroš Jovanović:Hello Rizwanul, Thank you for the update on this. For this purpose, you will need to click on the "Create New Notification" button and assign a specific service to that custom notification. Please let ... Mert Assistance Needed: Identifying Who Cancelled an AppointmentClosed   Amelia   Updated January 27, 2025 at 12:41pm   2 Most recent comment from Uroš Jovanović:Hello Mert, Thank you for reaching out. Regarding your question about identifying who initiated the cancellation via the API or webhooks, the current API setup does not include a specific field like " ... Robert Pothier Wrong locations being bookedClosed   Amelia   Updated January 27, 2025 at 12:36pm   6 Most recent comment from Stefan Petrov:Hi Robert, That’s understandable, however, I was referring to the selection field that is always visible on the first step of the booking form. This isn’t related to the package location. Choosin ... Ruhel Resouce booking instead of employees.Closed   Amelia   Updated January 27, 2025 at 12:36pm   6 Most recent comment from Uroš Jovanović:Hello Ruhel, Thank you for the update on this. I will let you know as soon as possible. I appreciate your patience. Stephan Schulz TermineClosed   Amelia   Updated January 27, 2025 at 12:18pm   2 Most recent comment from Uroš Jovanović:Hallo Stephan, Ja, es ist möglich, Termine nur für bestimmte Tage buchbar zu machen. Du kannst dies tun, indem du den Dienst einem Mitarbeiter zuweist und seine Arbeitszeiten auf der Seite "Mitarbei ... Adam Pre-Sales QuestionClosed Pre-purchase questions for Amelia   Updated January 27, 2025 at 12:08pm   6 Most recent comment from Uroš Jovanović:Hello Adam, To set different prices for different days of the week in Amelia, one option is to use different employees for specific days with varying rates. Here’s how you can achieve that: Create ... Jonathan C Reif Hiding table before filter   wpDataTables   Updated January 27, 2025 at 12:06pm   2 Most recent comment from Miloš Jovanović:Hi Jon, My sincere apologies, there was an issue on the original ticket.I replied to it now, and let's please keep following there : https://tmsplugins.ticksy.com/ticket/3801064Thank you very muc ... Sean Howell Not receiving 'Pending' email notificationsClosed   Amelia   Updated January 27, 2025 at 12:06pm   14 Most recent comment from Marko Davidović:Hello again, We have accessed your site and noticed that you are still using WP Mail instead of SMTP Mail. As we explained in our previous reply a year ago, we can only provide limited assistance wit ... Colin Booking block hours!Closed   Amelia   Updated January 27, 2025 at 11:45am   4 Most recent comment from Marko Davidović:Hello again, Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the best and hope you have a w ... Sophie support with formula columnClosed   wpDataTables   Updated January 27, 2025 at 11:30am   3 Most recent comment from Miloš Jovanović:Hi Sophie, Just wanted to update - I replied to the original ticket after doing some tests on your Site.Let's please follow up on that ticket and we can close this one.Thank you again for all you ...