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Public Tickets

Udo Support for the support?Closed   Amelia   Updated December 23, 2024 at 6:39am   2 Most recent comment from Marko Davidović:Hello again, Thank you for reaching out. Please allow us to clarify the situation. We typically respond to inquiries within 24 hours, and our support team does not work on weekends. On Friday, I perso ... Jens Eisemann Is there still support available?   wpDataTables   Updated December 22, 2024 at 5:21pm   1 Most recent comment from Jens Eisemann:Hello Support-Team,what's going on with your support?I've been waiting ages for my tickets to be processed.https://tmsplugins.ticksy.com/ticket/3774068/ https://tmsplugins.ticksy.com/ticket/ ... Francesca Kendall Appointment approved textClosed   Amelia   Updated December 20, 2024 at 1:37pm   20 Most recent comment from Stefan Petrov:Hi Francesca, Apologies for the delayed response. It looks like everything is working properly now. I’ve sent a test email for "appointment approved," and this is the email I received. It does have ... krisna purbaya whatsapp notificationClosed   Amelia   Updated December 20, 2024 at 1:12pm   10 Most recent comment from Stefan Petrov:Hi krisna, Thanks for the confirmation. I will close this one.  Ciaran Booking Slot IssueClosed   Amelia   Updated December 20, 2024 at 1:06pm   6 Most recent comment from Stefan Petrov:Hi Ciaran, Apologies for the delay in getting back to you. The reason the timeslots do not appear is that the employee is already assigned to another service. For example, for the service "Pottery on ... Daniel Woocommerce IntegrationClosed   Amelia   Updated December 20, 2024 at 12:44pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is quite specific requirement and I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you ... Michael Salzer allow uploading zip filesClosed   Amelia   Updated December 20, 2024 at 10:36am   9 Most recent comment from Marko Davidović:Hello again,  This ticket is a duplicate since you opened it with the same question and issue This is related to Zip upload and we will close this ticket again and we can continue our corepondace th ... Natascha Vantuykom using depositsClosed   Amelia   Updated December 20, 2024 at 9:57am   8 Most recent comment from Stefan Petrov:You are welcome.  Looking forward to hearing from you regarding other questions or issues.   Chiel Changes in events calendar layoutClosed   Amelia   Updated December 20, 2024 at 9:46am   4 Most recent comment from Marko Davidović:Hello again, There are old 1.0 event forms and new 2.0 event forms. You can try both of them and see which one suits your needs better. We wish you all the best and hope you have a wonderful day ahead ... Isabel Jowett Event Info - Under Event Listing   Amelia   Updated December 20, 2024 at 9:38am   2 Most recent comment from Uroš Jovanović:Hello Isabel, Thank you for reaching out to us. Just change the date format on the WordPress General Settings and it will be applied in Amelia as well. Please take a look at our documentation page to ... Nabil Set pricing for service based on timeClosed   Amelia   Updated December 20, 2024 at 9:19am   4 Most recent comment from Stefan Petrov:Hi Nabil, Sure, you can configure the custom service pricing and duration for each service. For example, one service can have a default duration of 1h, but you can configure the other durations such a ... Fredrik Customer addressClosed   Amelia   Updated December 20, 2024 at 9:08am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Triad-Orbit Front end booking approvalsClosed   Amelia   Updated December 20, 2024 at 9:07am   6 Most recent comment from Stefan Petrov:Hi Triad-Orbit, Noted, and you’re welcome! Feel free to reach out to us with any other questions or issues by creating a new ticket, and we’ll be happy to assist you. Wishing you a great day as we ... Oscar Soto IntegrationsClosed   Amelia   Updated December 20, 2024 at 9:04am   4 Most recent comment from Stefan Petrov:Hi Oscar, Awesome! You’re welcome. If you have any other questions or issues, feel free to reach out to us by creating a new ticket, and we’ll be happy to assist you. Ahmed Aziz Employee Panel IssueClosed   Amelia   Updated December 20, 2024 at 9:03am   2 Most recent comment from Stefan Petrov:Hi Ahmed, Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to ...