As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Meiyan ExtraClosed   Amelia   Updated March 24, 2025 at 6:26pm   2 Most recent comment from Uroš Jovanović:Hello Meiyan, Extras in Amelia are available for specific services rather than in the global settings. You can configure them on a service-by-service basis. Let me know if you need assistance with set ... Chantal events dont display in the back endClosed   Amelia   Updated March 24, 2025 at 5:05pm   6 Most recent comment from Uroš Jovanović:Hello Chantal, Please test it out now and let me know if it works or not. Looking forward to your reply. Bastian Bothe Invoice Requirements Missing Tax InformationClosed   Amelia   Updated March 24, 2025 at 4:34pm   10 Most recent comment from Uroš Jovanović:Hello Bastian, Thank you for your message. We understand your concern regarding the invoice requirements in Germany. Rest assured, the option to include the tax number (Steuernummer) and VAT ID (Umsat ... Maria Mitchell Calender is lagginClosed   Amelia   Updated March 24, 2025 at 4:27pm   4 Most recent comment from Uroš Jovanović:Hello Maria, Thank you for the update! I’m glad to hear you figured out the issue with the buffer time. Regarding the "set your password" link issue, we will look into it. We will also respond to yo ... Miriam Michalak Events List styleClosed   Amelia   Updated March 24, 2025 at 4:03pm   6 Most recent comment from Uroš Jovanović:Hello Miriam, Unfortunately, there is no built-in option to dynamically change the button and price color based on the event color selected in Amelia. The styling needs to be manually adjusted using c ... Joe Add new row to trigger webhookClosed   wpDataTables   Updated March 24, 2025 at 3:50pm   2 Most recent comment from Miloš Jovanović:Hi Joe, We don't have a built-in solution, but we do have a number of custom hooks which you can use, I believe one of them should be able to achieve what you described. This falls under custom w ... Franziska appointments do not appear in customer panelClosed   Amelia   Updated March 24, 2025 at 3:35pm   6 Most recent comment from Uroš Jovanović:Hello Franziska, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite ve ... Jose Damián Romero calendarioClosed   Amelia   Updated March 24, 2025 at 3:34pm   4 Most recent comment from Uroš Jovanović:  Hola José Damián, Lo que mencionas sobre mostrar solo el calendario de una actividad específica no es posible en Amelia. En cuanto a la configuración, puedes crear un nuevo serv ... Bowen Straatman Multiple appointments at one timeClosed   Amelia   Updated March 24, 2025 at 2:26pm   4 Most recent comment from Stefan Petrov:Hey Bowen, You're correct—by default, Amelia prevents booking the same time slot. However, if you set the service maximum capacity to 2 or more and enable "Allow booking above minimum capacity" ... Sigurd Google Sheets AuthorizatinoClosed   wpDataTables   Updated March 24, 2025 at 12:40pm   2 Most recent comment from Miloš Jovanović:Hello, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Gorast Cvetkovski Notification tag %booked_customer% gives phone and emailClosed   Amelia   Updated March 24, 2025 at 9:35am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is by design. If you do not want to send this data you can uses other placeholders for example %customer_full_name%. Should you have any further inq ... Jorge Issue Translating a Specific Phrase in Booking ProcessClosed   Amelia   Updated March 24, 2025 at 9:31am   4 Most recent comment from Marko Davidović:Hello again, You can change this in customize section like this  This should help. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we wi ... Rasitha Herath Discounted Price Based on Occurrence NumberClosed   Amelia   Updated March 24, 2025 at 8:46am   2 Most recent comment from Stefan Petrov:Hi Rasitha, Thanks for reaching out to us. Unfortunately, there is no option for that at the moment. However, you might want to check out our Packages feature, which is somewhat similar to what you� ... Kelly Kohn Setting up recurring payments for my clients monthlyClosed   Amelia   Updated March 24, 2025 at 8:41am   2 Most recent comment from Stefan Petrov:Hi Kelly, Thanks for reaching out to us. Unfortunately, there is no option for monthly recurring payments in Amelia at the moment. While you can configure recurring appointments, the payment options a ... Mitch Wise I can't understand how to use Amelia for my businessClosed   Amelia   Updated March 24, 2025 at 7:57am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We will try to help and explain everything but 2hen you have several questions or issues please open a new seperate ticket, and we will help you there. I ...