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Public Tickets

Adrian Ghio Local time zone   wpDataTables   Updated January 28, 2025 at 1:46pm   2 Most recent comment from Miloš Jovanović:Hi Adrian, Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve this kind of a use-case, as you described, the time/date calculated with the user's local ... Jan Klaas Existing users that are already customers cannot be selected as new emplyeesClosed   Amelia   Updated January 28, 2025 at 1:05pm   4 Most recent comment from Uroš Jovanović:Hello Jan Klaas, Thank you for your input! Currently, Amelia does not offer the option to select an existing WordPress user to assign them as an employee, as this could create conflicts between user r ... AMINE Bookings are not DONEClosed   Amelia   Updated January 28, 2025 at 11:52am   7 Most recent comment from Uroš Jovanović:Hello Amine, I could not replicate the issue that you mentioned. Can you please let me know if this works from your end as well? Looking forward to your reply. Daniel Supraner Refund Please   wpDataTables   Updated January 28, 2025 at 11:47am   9 Most recent comment from Miloš Jovanović:Hi Daniel, You're very welcome, I am happy to advise. :)Let me know how it goes and if you don't see the funds in the payment account. It was processed approximately 23 hours ago, so if you ... Konstantinos Stamatopoulos notificationsClosed   Amelia   Updated January 28, 2025 at 11:45am   4 Most recent comment from Stefan Petrov:Hi Konstantinos, As explained, they are already sent to all new customers. Depending on the appointment status, the email notification template is sent, either "approved" or "pending". With the custom ... Sebastian Wilck Backend BookingClosed   Amelia   Updated January 28, 2025 at 10:59am   6 Most recent comment from Uroš Jovanović:Hello Sebastian, I reconfigured the WooCommerce rules on the Amelia > Settings > Payments page. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  ... Abel McBride Filtering Question   wpDataTables   Updated January 28, 2025 at 10:57am   2 Most recent comment from Miloš Jovanović:Hi Abel, My sincerest apologies, we had some issues with the notifications of our ticketing system. Some tickets got flagged as replied, when the reply did not properly get sent.Unfortunately, your ti ... Patrick Barbé Problem with notification mails via smtp to end-userClosed   Amelia   Updated January 28, 2025 at 10:57am   8 Most recent comment from Marko Davidović:Hello again, We can not log in with these credentials perhaps the user name is not correct or perhaps you did not sent it to us Can you please check this and send us new ones? Looking forward to your ... Alex Breuer Error 403   Amelia   Updated January 28, 2025 at 10:41am   10 Most recent comment from Aleksandar Vuković:Hello Timothy. Could you please contact your hosting provider and ask them to check the server configuration, particularly the client_max_body_size (for Nginx) or LimitRequestBody (for Apache) setting ... Daman How to Allow Multiple Customers to book the same time slot but also have a minimum requirement of 2 people per bookingClosed   Amelia   Updated January 28, 2025 at 10:02am   9 Most recent comment from Stefan Petrov:You are welcome, Daman. Looking forward to hearing from you regarding other questions or issues.   Danny Quality Amelia Pricing PlansClosed Pre-purchase questions for Amelia   Updated January 28, 2025 at 9:05am   6 Most recent comment from Marko Davidović:Hello again, You can log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for: If you don& ... Francesca Kendall categories cutting off imageClosed   Amelia   Updated January 28, 2025 at 9:02am   2 Most recent comment from Stefan Petrov:Hi Francesca, Thanks for reaching out to us and apologies for the delayed answer. I see that the media settings are configured to 180 x 180, but you are referring to the catalog booking form picture?� ... Entreredes Funcionalidad AmeliaClosed   Amelia   Updated January 28, 2025 at 8:36am   2 Most recent comment from Stefan Petrov:Hola Isra, Gracias por contactarnos. Desafortunadamente, esto no es posible configurarlo en Amelia. Permíteme explicarte por qué. La capacidad mínima y máxima está vinculada al servicio en sí, n ... Dor ban a customerClosed   Amelia   Updated January 28, 2025 at 7:39am   6 Most recent comment from Marko Davidović:      Hello again, You are using old version of Amelia and this was added later and you should know that we do not provide support for outdated versions of Amelia.  You can download Amelia from th ... Francisco Nicolas Customer filterClosed   Amelia   Updated January 28, 2025 at 7:16am   5 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ...