As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Yasin Amelia google calendarClosed   Amelia   Updated March 26, 2025 at 8:47am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to redo the integration in Google platform once you come back to that step just enter it again. There is no other way you need to enter this in ... Javier Diaz Error con las horasClosed   Amelia   Updated March 26, 2025 at 7:51am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works: All times in the back-end o ... Danny Double Booking Issue For ClassesClosed   Amelia   Updated March 26, 2025 at 7:48am   16 Most recent comment from Marko Davidović:Hello again, Unfortunately, no we can not say. They will do their best to resolve this as soon as it is possible but there is no way of telling when this will be. It can be in next update or in some o ... Nael List of Known Plugins Causing Issues with AmeliaClosed   Amelia   Updated March 26, 2025 at 7:44am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Unfortunately, we do not have such a list, as these situations frequently change. Our development team regularly resolves issues, but sometimes, confl ... Dev Test Google Calendar SyncClosed   Amelia   Updated March 26, 2025 at 5:49am   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, please make ... Douglas Amelia subscriptionplansClosed   Amelia   Updated March 26, 2025 at 5:44am   4 Most recent comment from Uroš Jovanović:Hello Douglas, For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store. After that, install it on your website, clear the cache and it should ... Zainab Default phone country codClosed   Amelia   Updated March 26, 2025 at 5:42am   8 Most recent comment from Uroš Jovanović:Hello Zainab, I wanted to let you know that this issue will be resolved as soon as possible. I appreciate your patience! razvan employee can't login on mobile devicesClosed   Amelia   Updated March 26, 2025 at 5:41am   12 Most recent comment from Uroš Jovanović:Hello Razvan, Just to clarify, is the issue still related to employees not being able to log into the employe panel, as you initially mentioned last week? Or is it now specifically about the employee ... Jen SMS FeesClosed Pre-purchase questions for Amelia   Updated March 26, 2025 at 5:38am   4 Most recent comment from Uroš Jovanović:Hello Jen, Thank you for your feedback and suggestion! We appreciate it, and I'll make sure to pass it along. Let me know if you need anything else. Kavaitri Password ResetClosed   Amelia   Updated March 26, 2025 at 5:36am   16 Most recent comment from Uroš Jovanović:Hello Kav, Thank you for the update! Glad to hear it's working now. Also, a big thank you to Remi444 for helping our users! Let me know if you need any further assistance. Nixon Eli MonthlyClosed   wpDataTables   Updated March 25, 2025 at 5:06pm   2 Most recent comment from Miloš Jovanović:Hi Nixon, First, I sincerely apologize for the delayed response. We've been experiencing an unusually high number of tickets, and I appreciate your patience. Could you please clarify a few points ... Silviu Amelia rolesClosed   Amelia   Updated March 25, 2025 at 3:30pm   2 Most recent comment from Uroš Jovanović:Hello Silviu, Thank you for reaching out and for your kind words about Amelia! Regarding your request, assigning multiple roles to a single user (such as both customer and employee) is not advisable, ... Alex issue with password resetClosed   Amelia   Updated March 25, 2025 at 3:11pm   20 Most recent comment from Uroš Jovanović:Hello Alex, Glad to hear that everything is working now! 🎉 Wishing you a great day as well. Let me know if you need any further assistance. Giovanni Enable display of the day of the week for events in the Amelia pluginClosed   Amelia   Updated March 25, 2025 at 2:49pm   2 Most recent comment from Uroš Jovanović:Hello Giovanni,Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Maria Mitchell Set password isn't workingClosed   Amelia   Updated March 25, 2025 at 2:44pm   6 Most recent comment from Stefan Petrov:Hi Maria, I see that you’re already discussing this issue with my colleague Marko, and he has forwarded it to the developers. Please continue the conversation on this ticket: https://tmsplugins.tick ...