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Public Tickets

Laurent Amélia-Events CalendarClosed   Amelia   Updated February 28, 2025 at 1:02pm   9 Most recent comment from Stefan Petrov:Hi Laurent, I'm sure it was a conflict with a plugin or perhaps a theme itself. However, it might be an issue with the mobile device browser or device. You could try to clear the mobile cookies / ... Fatima time zone validationClosed   Amelia   Updated February 28, 2025 at 12:12pm   4 Most recent comment from Marko Davidović:Hello again, Employees get the time and the time zone that is set in their employee modal you just make sure that you copy paste the placeholder %time_zone% from employee notifications section. If you ... Amin Pre-sale question about Excel import Pre-purchase questions for wpDataTables   Updated February 28, 2025 at 11:36am   2 Most recent comment from Miloš Jovanović:Hi Amin, If I see correctly, one of the main points for this type of table is to have merged cells?If so, unfortunately, we don't support any merged cells for tables which have a data source, su ... Nina ross Transferring License to different domain without losing dataClosed   Amelia   Updated February 28, 2025 at 10:48am   4 Most recent comment from Stefan Petrov:Hi Nina, No, the data wont be deleted, unless you check the option that you want to delete the data. Otherwise, you will just change a domain and activate the same license on different site (domain).� ... Maxine amelia catalog templateClosed   Amelia   Updated February 28, 2025 at 10:46am   4 Most recent comment from Marko Davidović:Hello again, Customize section you can find on the backend and there you choose what booking form you want to customize like this Once you choose the form you can customize it and once you fisihed ju ... Temper Recurring appointments & notificationsClosed   Amelia   Updated February 28, 2025 at 10:29am   4 Most recent comment from Stefan Petrov:Hi Oliver, Apologies for the confusion, the most important is that we are on the same page. We are actually in process of re-writing the whole documentation, so we will make sure to include this part, ... Doug Walker Login doesn't workClosed   Amelia   Updated February 28, 2025 at 10:25am   7 Most recent comment from Stefan Petrov:Hi Doug, All new customers who booked an appointment (not registered previously) will have the WP user with the corresponding user role and they are automatically assigned if the option in User Role i ... Mareike Engel 2 confirmation emails for each bookingClosed   Amelia   Updated February 28, 2025 at 9:21am   15 Most recent comment from Stefan Petrov:Hi Mareike, Apologies, perhaps i havent explained properly. As per your screenshot, you are trying to book a place for event named "Prasenz 1 tag". As i mentioned, there are a lot of custom notificati ... Megan Berry Front End RegistrationClosed   Amelia   Updated February 28, 2025 at 8:50am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Your settings look correct and we have just tested this just in case and we can not replicate the issue. Please note that if you have 6 employees that ar ... Martin Request for API Support to Create Recurring Events at a Specific LocationClosed   Amelia   Updated February 28, 2025 at 7:47am   7 Most recent comment from Stefan Petrov:Hi Martin, That's correct. Unfortunately, when creating a recurring event, the events repeat based on the selected configuration. If set to weekly, Amelia will create an event that repeats on the ... Mert Inquiry About New Custom Validation Check FeatureClosed   Amelia   Updated February 28, 2025 at 7:08am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is a hook that is available now. The hook ‘customValidation’ is triggered when the customer information step is validated, before the payment st ... Anna Nocnik Change color of free time slots in backend calendar overviewClosed   Amelia   Updated February 28, 2025 at 6:51am   4 Most recent comment from Marko Davidović:Hello again, Thank you for that and hopefully your suggestion will gather a large number of votes.  Should you have any further inquiries, we kindly request that you open separate tickets for each qu ... Tony Goedde Tables wont' load   wpDataTables   Updated February 28, 2025 at 2:40am   4 Most recent comment from Miloš Jovanović:Hello, Apologies for the waiting time.  This error can happen if you used an add-on to create a table, for example, if you had an integration with a Form Plugin; or if you previously had our Premium ... Mateusz Kopacz Slow rendering of table   wpDataTables   Updated February 27, 2025 at 8:54pm   13 Most recent comment from Miloš Jovanović:Hi Mateusz, I sincerely appreciate your patience. As mentioned in one of your older tickets, we’ve been experiencing some issues with our ticketing system. If you ever notice a longer response time, ... Alfred HIPKINS Limit user input   Formidable Forms integration for wpDataTables   Updated February 27, 2025 at 8:25pm   2 Most recent comment from Miloš Jovanović:Hi Alfred, Thank you once again for all your patience and understanding.As mentioned on the other tickets, we had issues with this Support System.In regards to this use case, I am sorry to disappoint ...