Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Carolyn Knight Support not answering urgent request for helpClosed   wpDataTables   Updated May 3, 2023 at 3:10pm   4 Most recent comment from Miloš Jovanović:Hi, Carolyn and Brenda.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than ... charly Display bug with a service wich is not savedClosed   Amelia   Updated May 3, 2023 at 2:24pm   10 Most recent comment from Uroš Jovanović:Hello Charly,Thank you for that and for your patience.I tested it out and the service that you mentioned is not displayed on the front-end booking form.Can you please test it out now and let me know ... Cricket Foster CustomizationClosed   Amelia   Updated May 3, 2023 at 1:03pm   2 Most recent comment from Marko Davidović:Hello Cricket, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We did not get any sc ... Al Jones Event shortcode ameliaevents and view calendar does not renderClosed   Amelia   Updated May 4, 2023 at 5:45am   5 Most recent comment from Marko Davidović:Hello Al,We just got the feedback from our colleagues and they have told us that they can not access your site. Can you send us a new login or can you create some staging site so that we can check thi ... Pascal Wu Front-end bugClosed   Amelia   Updated May 3, 2023 at 11:33am   4 Most recent comment from Uroš Jovanović:Hello Pascal,Thank you for clearing that up and for your patience.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you ... Sharon R Smith I cant figure out the best way to offer my products - room rentalClosed   Amelia   Updated May 3, 2023 at 9:40am   2 Most recent comment from Uroš Jovanović:Hello Sharon,Thank you for reaching out to us.Our plugin currently supports time slot booking during one day, so if it is just renting of co-working space for a couple of hours a day, then it is possi ... Brendan Pay LaterClosed   Amelia   Updated May 3, 2023 at 9:05am   3 Most recent comment from Uroš Jovanović:Hello Brendan,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Duane Helton Is a waiting list possible?Closed Pre-purchase questions for Amelia   Updated May 3, 2023 at 6:00am   4 Most recent comment from Marko Davidović:Hello Kaye, Yes, it should be implemented by the end of the year or sooner.  If you have any more questions please open your own separate ticket for each question and we will gladly help you ther ... Kelly Fidei EventsClosed   Amelia   Updated May 3, 2023 at 6:00am   2 Most recent comment from Marko Davidović:Hello Kelly, Thank you for reaching out to us. Yes, in this way. You can create events that will 8 days and you can set the times and days when this event will happen. In this case all 8 events will b ... Patrick Patterson scheduling AppointmentsClosed   Amelia   Updated May 3, 2023 at 5:57am   8 Most recent comment from Marko Davidović:Hello Patrick, You are most welcome, and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Stephanie Lawton Booking CapabilitiesClosed Pre-purchase questions for Amelia   Updated May 3, 2023 at 5:54am   2 Most recent comment from Marko Davidović:Hello Stephanie, Thank you for your interest in our product. You can create as many employees as you need there are limitations in Amelia, this only deepened on your hosting package.  Amelia can be t ... Shea Thompson NotificationsClosed   Amelia   Updated May 3, 2023 at 5:54am   4 Most recent comment from Marko Davidović:Hello Shea, Thank you for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SM ... Marc Prince 500 failure - Unable to create employeeClosed   Amelia   Updated May 3, 2023 at 5:52am   2 Most recent comment from Marko Davidović:Hello Marc, Thank you for reaching out to us. There are 2 possible solutions either you have multiple roles tied one user in WP users or a conflict. Let us try out the first one. You can not be Admi ... Ken Irwin Irwin Display Event Calendar with no Booking allowedClosed   Amelia   Updated May 3, 2023 at 5:49am   2 Most recent comment from Marko Davidović:Hello Ken, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. If they are shown and active they can booked.  Maybe there is an option that can help bu ... Vanessa Katsapas Image in the headerClosed   wpDataTables   Updated April 28, 2023 at 5:07pm   2 Most recent comment from Miloš Jovanović:Hi, Vanessa.I am sorry to disappoint you, but at the moment, it is not possible to have an image as a header.You can make a development suggestion, and our devs will do their best to add this possib ...