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Public Tickets

Graeme Amelia Shortcode with Elementor Pro popupClosed   Amelia   Updated April 1, 2024 at 9:50am   9 Most recent comment from Stefan Petrov:Hello Veintiuno,In case when you have similar issues, we kindly advise opening a new ticket with the subject name.  This is because in case if we have to do troubleshooting or any other kind of ass ... Marie-Josefine Elze stornierte EventsClosed   Amelia   Updated April 1, 2024 at 9:40am   2 Most recent comment from Uroš Jovanović:Hello Marie-Josefine,Thank you for reaching out to us.At the moment, that is how it works in Amelia, but you can disable the following option when you cancel an event.Please let me know if that works ... Gil Ronen price by dateClosed   Amelia   Updated April 1, 2024 at 9:22am   2 Most recent comment from Stefan Petrov:Hello Gil Ronen,Thanks for reaching out to us.You would need to create another employee, assign him to the same service and set the work hours to weekends (holiday) with the higher pricing. In this wa ... Paolo BRogelli Plugin updateClosed   Amelia   Updated April 1, 2024 at 9:06am   12 Most recent comment from Uroš Jovanović:Hello Paolo,Thank you for the update on this and for your patience..Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘ ... Ying Zhang Adding notes to eventsClosed   Amelia   Updated April 1, 2024 at 8:08am   2 Most recent comment from Stefan Petrov:Hello Ying,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to ... 松井　久男 installClosed   Amelia   Updated April 1, 2024 at 7:54am   2 Most recent comment from Stefan Petrov:Hello 松井　久男,Thanks for reaching out to us.Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the transla ... Oz Search Customer by Phone NumberClosed   Amelia   Updated April 1, 2024 at 7:53am   7 Most recent comment from Aleksandar Vuković:Thanks Oz.I forwarded the video to our management and our developers for review. I hope they'll find it useful and that they'll be able to implement something similar in the future.I can ... Tadas Andrulis employess panel does not showClosed   Amelia   Updated April 1, 2024 at 7:43am   3 Most recent comment from Stefan Petrov:Hello Tadas,Thanks for the feedback!Great to see that you were able to find the solution. In case if you have any other questions or issues, feel free to reach out to us and we will gladly assist. Tommy Eustis Amelia Zoom Integration- *Scopes* setup seems to be incorrectClosed   Amelia   Updated April 1, 2024 at 7:40am   4 Most recent comment from Stefan Petrov:You are welcome, Tommy!I'm glad that i could help.Should you have any other questions or issues, feel free to reach out to us and we will gladly assist.Have a nice day! john 1 service for 2 employees at the same timeClosed   Amelia   Updated April 1, 2024 at 7:38am   2 Most recent comment from Stefan Petrov:Hello John,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. While you can assign multiple employee to one service, the customer can ... Mohamad Nassar Working hrs in booking Form not syncedClosed   Amelia   Updated April 1, 2024 at 7:21am   3 Most recent comment from Uroš Jovanović:Hello Mohamad,Glad to hear that the issue has been resolved.I will have this ticket closed. anthony meszaros quick questionClosed Pre-purchase questions for Amelia   Updated April 1, 2024 at 7:07am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We are working on a "White-label" feature and this will be possibly available in the future, but at the moment, it is not possible. You can change the log ... Sannket Tillu SMS NotificationsClosed   Amelia   Updated April 1, 2024 at 5:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, you can not at this time you can only use our SMS account with our provider and the prices are in USD. This cannot be changed at this time ... Mohamad Nassar Days Off on Booking CalendarClosed   Amelia   Updated April 1, 2024 at 5:22am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to adjust the work hours for each employee individually in employee modal in work hours. You have set general work hours and this will affect on ... Frank Ramirez Appointment schedule optionClosed   Amelia   Updated April 1, 2024 at 5:19am   3 Most recent comment from Marko Davidović:Hello Frank and Richard, Thank you for reaching out to us. Yes, the Richard is correct with this option you will show the time slots based on duration of the service so in your case you will show serv ...