Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #3629645
Error In Display
Open

Comments

  • Dante started the conversation

    Hi

    I noticed two issues:

    1.  table does not display on the front-end and shows an error "Error "Forbidden""

    2. the tables are not accessible on the back-end and shows the same error

    Attached files:  Screenshot 2024-04-17 at 4.45.34 AM.png
      Screenshot 2024-04-17 at 4.53.15 AM.png

  •  1,692
    Miloš replied


    Hi Dante,

    This could be two possible issues :

    1. Either it is an 403 ( forbidden) error , which can be caused by bad permission settings on your WP Hosting Server

    2. Or, if this is maybe a Google Spreadsheet linked Table, maybe you did not publish the Sheet and set the "Share" option to "Anyone with the link can view".


    So, can you please confirm what is this table type, is it maybe linked from a Google Sheet or another table type?


    You can certainly double-check with your Hosting Support if there could be a permission issue from their end, here is the full explanation how that works :


    The 403 Forbidden Error happens when the web page (or another resource) that you’re trying to open in your web browser is a resource that you’re not allowed to access. It’s called a 403 error because that’s the HTTP status code that the webserver uses to describe that kind of error.

    You usually get this error for one of two reasons. The first is that the owners of the webserver have properly set up access permissions and that you’re really not allowed access to the resource. The second reason is that the owners of the webserver have improperly set up permissions and you’re getting denied access when you really shouldn’t be.

    You need to contact your hosting provider because you have an issue with your permissions.

    Once you do that please let us know if everything is back in order.


    Thank you.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

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  • Dante replied

    It was the latter, thanks!

  • Dante replied

    I'm also having an issue where my columns has entry that shows as a link in Google Sheets but the links are not showing in wptables. How can I get the links of text to show in WPtables with the reference text.

    Attached files:  Screenshot 2024-04-19 at 4.44.16 AM.png
      Screenshot 2024-04-19 at 4.44.53 AM.png

  •  1,692
    Miloš replied

    Hello,

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    When we connect Google Spreadsheets with our tables in the plugin,

    our plugin can not read the hyperlinks directly like that from the source sheet.

    You would have to change the format of the data in the cells coming from the sheet in order for our plugin to properly render them as links.

    Now, it depends if you have one link per cell, or if you have multiple links in the same cell.

    1. If you have one link per cell,  perhaps the easiest way is to use our URL Columns.

    They have specific rendering rules :

    Rendering rules: If the content of the cells contains a combination of “two sticks” – || – everything to the left of this combination is used as an URL address for the link, and everything to the right as displayed text. For example:

    https://wpdatatables.com||Check out wpDataTables

    will be rendered as: Check out wpDataTables

    If the “||” combination is not found in the content, the entire content will be used both for the link and as the display value. For example: https://wpdatatables.com will be rendered as: https://wpdatatables.com


    2. Alternatively, you can use String Columns.

    They can render custom HTML,  in that case, you would have to wrap the links in the source data as HTML anchor tags, for example :

    <a href="https://www.w3schools.com">Visit W3Schools.com!</a>
    

    will be rendered as hyperlink of displayed text : " Visit W3Schools.com! "

     if you use String Columns, you will also be able to have multiple links in the same cell,  and combinations or images with links, etc ( if needed).


    Let me know if that makes sense, and if you have any questions. Thankssmile.png

    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

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  • Dante replied

    Nice! I see now.

    If I wanted to add a photo link, is there a preferred code I should use to put sheets in a column?

  •  1,692
    Miloš replied

    Hello,

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    Yes, there is a way how you can 'format' your source cells from the Sheet to achieve a 'clickable' image as a link.

    You can achieve this with a String Column in our Plugin.

    To use an image as a link, just put the HTML <img> tag inside the <a> tag, as on this Tutorial.


    If we insert data into a String cell, format the HTML as an image inside a link, something like this:

    <a href="your URL Link here"><img src="URL of your Image"></a>

    Here is my example, if i have this Liverpool club's logo image, and i want it to redirect the user to the Liverpool Home Page when clicked;

    <a href="https://www.liverpoolfc.com/welcome-to-liverpool-fc" target="_blank"><img src="http://localhost/current/wp-content/uploads/2023/10/liverpool-logo-300x209.png" width="100" height="100"></a>
    

    i also add the target blank attribute, so it opens in a new tab, as well as custom width and height as 100 pixels in that String cell.

    7100828124.png
    9217555361.png

    So, if we hover the mouse over that image, it previews the link undernearth, and if clicked, it redirects to the Liverpool home page in a new Tab.

    Let me know if that helps.smile.png

    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables