As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Jiří Skorpion Hovorka event time displayClosed   Amelia   Updated May 7, 2024 at 2:36pm   2 Most recent comment from Uroš Jovanović:Hello Jiří,Thank you for reaching out to us.The time of the events is indeed visible on the booking form can you please let me know where you would like to display the time?Looking forward to your ... Jiří Skorpion Hovorka akceClosed   Amelia   Updated May 7, 2024 at 2:34pm   2 Most recent comment from Uroš Jovanović:Hello Jiří,Thank you for reaching out to us.At the moment, the only option is the one that you mentioned.We will definitely include other options in the future, but there is no ETA on this.Please l ... Desmond Day place holder not workingClosed   Amelia   Updated May 7, 2024 at 2:32pm   2 Most recent comment from Uroš Jovanović:Hello Desmond,Thank you for reaching out to us.This is how it works with the test email in Amelia, can yu please let me know if the same occurs with the real email when the booking happens?Looking for ... Nicki Truesdell custom fieldsClosed   Amelia   Updated May 7, 2024 at 2:27pm   2 Most recent comment from Uroš Jovanović:Hello Nicki,Thank you for reaching out to us.For that purpose, you will need to assign custom fields to the right service for it to show up on the front-end.Please let me know if that works for you o ... Alex Surecart integrationClosed   Amelia   Updated May 7, 2024 at 2:11pm   2 Most recent comment from Stefan Petrov:Hello Alex,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to ... Tom ImprovementsClosed   Amelia   Updated May 7, 2024 at 1:57pm   2 Most recent comment from Stefan Petrov:Hello Tom,Since Amelia doesn't have it's own format of dates, it uses Amelia's time format. Any changes in date format in WP settings will be reflected on time/date display on the Event ... Tom ImprovementsClosed   Amelia   Updated May 7, 2024 at 1:52pm   2 Most recent comment from Stefan Petrov:Hello Tom,Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to see if someone may have alread ... Charles T Limit appointments per customer - Calendar DayClosed   Amelia   Updated May 7, 2024 at 12:19pm   2 Most recent comment from Uroš Jovanović:Hello Charles, Unfortunately, it is currently not possible to have the appointment limit reset at midnight according to the local time zone or to allow unlimited bookings up to a certain number of hou ... haytham price by user locationClosed   Amelia   Updated May 7, 2024 at 11:25am   2 Most recent comment from Stefan Petrov:Hello haytham,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  ... Younes Ben doesnt work in localwpClosed   Amelia   Updated May 7, 2024 at 11:13am   2 Most recent comment from Stefan Petrov:Hello Ben,Thanks for reaching out to us. Amelia can be used in localwp, as a matter of fact, we are using it in our local for testing purposes. I'm not sure which custom plugin you've develo ... Eunice Carolina A los clientes no pueden restablecer la contraseñaClosed   Amelia   Updated May 7, 2024 at 9:53am   15 Most recent comment from Stefan Petrov:Hello Carolina,Great to hear that! Thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Alexander Schadofske Random IDClosed   Amelia   Updated May 7, 2024 at 9:47am   2 Most recent comment from Stefan Petrov:Hello Alexander,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page, ... Henrry Ordenar EmpleadosClosed   Amelia   Updated May 7, 2024 at 9:07am   4 Most recent comment from Stefan Petrov:You are welcome, Henrry.Should you have any other questions or issues, feel free to reach out to us and we will kindly assist.Have a nice day! Delphine Unable to Debit Two Packages for Same ServiceClosed   Amelia   Updated May 7, 2024 at 9:01am   5 Most recent comment from Stefan Petrov:Hello Delphine,Perhaps i didn't understand correctly, but I'm glad that you were able to find the solution that is most appropriate to your needs.Certainly, if you came upon any other issues ... Tom Starting times/blank space in calendarClosed   Amelia   Updated May 7, 2024 at 8:38am   5 Most recent comment from Uroš Jovanović:Hello Tom,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of ...