As previously announced via banners and our newsletters, support is no longer available through this platform.

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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Nicki Truesdell email zoom linkClosed   Amelia   Updated May 6, 2024 at 9:53am   2 Most recent comment from Stefan Petrov:Hello Nicki,Thanks for reaching out to us. After configuring a Zoom integration, you also need to make sure that the Zoom placeholders are added to the notification templates. Once a booking is confir ... Jiří Skorpion Hovorka Allow booking above maximum capacity:Closed   Amelia   Updated May 6, 2024 at 9:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This option is for services and appointments only this is not designed for events. If you need a bigger capacity for the event you can set for example to ... Jiří Skorpion Hovorka Email notification - does not load the parameterClosed   Amelia   Updated May 6, 2024 at 9:21am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.As far as we can see you are using events so you can not use the appointments placeholder this is designed for services only. You need to use the placehol ... Wally Jones Annual to lifetime switchClosed   Amelia   Updated May 6, 2024 at 8:52am   6 Most recent comment from Stefan Petrov:Hello Wally,No data will be lost (unless if you check that you want to delete data), even when you reinstall the license. There is an option in Activation settings ("delete Amelia content"), you want ... LI Recurring appointment is not working with mycred ameliaClosed   Amelia   Updated May 7, 2024 at 10:08am   7 Most recent comment from Stefan Petrov:Hello Li,Apologies again for the delayed answer. This hook should be fired for every recurring appointment, therefore you will need a global variable to keep track of the total amount and compare tha ... Linda Law booking a recurring appointmentClosed   Amelia   Updated May 6, 2024 at 8:19am   9 Most recent comment from Stefan Petrov:Hello Linda,Apologies for the delayed answer. Yes, this option has been tested by developers such as the other functions as well. We always test everything before releasing an update. Also, the previ ... Ryan Cole Event booking font colorClosed   Amelia   Updated May 5, 2024 at 11:07am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.They are a little lighter by design so there is not option to change the color as such. You can change the color like for exampleBut as you can see they w ... Matthew Brandow Issues when adding second locationClosed   Amelia   Updated May 5, 2024 at 10:59am   9 Most recent comment from Marko Davidović:Hello again,In your screenshots, you can see the error that API is not authorized so this error is not related to Amelia. Once you set it properly or once they approve it then you will be able to set ... Andzelika New Customer Panel - Incorrect Total AppointmentsClosed   Amelia   Updated May 4, 2024 at 3:41pm   11 Most recent comment from Uroš Jovanović:Hello Andezlika,Thank you for reaching back out to us and for your patience.We will have this fix included in the next update or the one right after that.In the meantime, please let me now if you hav ... Andrea Html link for servicesClosed   Amelia   Updated May 4, 2024 at 3:20pm   4 Most recent comment from Uroš Jovanović:Hello Andrea,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Lars Change Default Date Range on Appointments Page (Amelia - WordPress Back-End)Closed   Amelia   Updated May 4, 2024 at 3:02pm   2 Most recent comment from Uroš Jovanović:Hello Lars,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... Emily Prince Filter Events By EmployeeClosed   Amelia   Updated May 4, 2024 at 2:55pm   2 Most recent comment from Uroš Jovanović:Hello Emily,Thank you for reaching out to us.Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest those features on the following link: https://f ... Stacy Olsen my table isnt loadingClosed   wpDataTables   Updated May 3, 2024 at 9:43pm   2 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Stacy Olsen white screen/ table not loadingClosed   wpDataTables   Updated May 3, 2024 at 9:43pm   2 Most recent comment from Miloš Jovanović:Hi Stacy,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Łukasz combine tables so that one table will contain data from several different tablesClosed   wpDataTables   Updated May 3, 2024 at 9:19pm   2 Most recent comment from Miloš Jovanović:Hi Łukasz,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ...