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Public Tickets

Rishon Talkar Book a trial apt, on a single event when it is a reoccurring event.Closed   Amelia   Updated February 19, 2024 at 7:33pm   2 Most recent comment from Uroš Jovanović:Hello Rishon,Thank you for reaching out to us and for your patience.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look � ... Marcus McDonald Form setupClosed   Amelia   Updated February 19, 2024 at 3:03pm   2 Most recent comment from Stefan Petrov:Hello Marcus,Thanks for reaching out to us.You need to use different shortcodes for events and different for service /appointment booking. These two are separate features. On this link, you can find ... Audrey Mertens Notifications issuesClosed   Amelia   Updated February 19, 2024 at 12:55pm   4 Most recent comment from Stefan Petrov:Hello Audrey,Apologies for the delayed answer.The customer panel notification is sent when a customer books an appointment for the service, but when the customer buys a package, only the notification ... Данил Not enough width Amelia - Step-By-Step Booking formClosed   Amelia   Updated February 19, 2024 at 11:11am   2 Most recent comment from Stefan Petrov:Hello Данил,Thanks for reaching out to us.This could be possible with the custom CSS code. Can you please provide the URL of the page where the booking form is located? Omar Al Tayan Notifications are not being sentClosed   Amelia   Updated February 19, 2024 at 10:10am   2 Most recent comment from Stefan Petrov:Hello Omar,Thanks for reaching out to us.Please, double-check the notifications setup in Amelia.  We strongly recommend changing mail service setting to SMTP or Mailgun because the email that is sen ... Rizwanul Amelia service option not showing in websiteClosed   Amelia   Updated February 19, 2024 at 8:45am   2 Most recent comment from Stefan Petrov:Hello Rizwanul,Thanks for reaching out to us.Is there only one service created? What service options did you configure? According to the screenshot, i can see that you have a Custom duration and pric ... Evdokia Stoyanova Cannot read properties of undefined (reading 'settings')Closed   Amelia   Updated February 19, 2024 at 7:53am   2 Most recent comment from Stefan Petrov:Hello Evdokia Stoyanova,Thanks for reaching out to us.Can you please provide the screenshot of the error? I suppose that the booking form is working properly? Steve Change "Duration" to "Estimated Travel Time"Closed   Amelia   Updated February 19, 2024 at 7:48am   2 Most recent comment from Stefan Petrov:Hello Steve, Thanks for reaching out to us. You could add the custom fields of type "text" to add the extra information on the booking form, with the description of timeslots. To see how the custom fi ... Logan Booking formClosed   Amelia   Updated February 19, 2024 at 7:47am   2 Most recent comment from Stefan Petrov:Hello Logan, Thanks for reaching out to us. If there is only one service and employee, Amelia will skip the first selection step (since there is no choice option) considering that the service has been ... Simon Lux Amelia Paypal CheckoutClosed   Amelia   Updated February 19, 2024 at 7:46am   10 Most recent comment from Stefan Petrov:Hello Simon, Thanks for letting us know.  If you have any other questions, please feel free to open a new ticket and we will gladly help you there. Have a nice day! David Events List 2.0 Date FormatClosed   Amelia   Updated February 19, 2024 at 7:44am   4 Most recent comment from Stefan Petrov:Hello David, Thanks for the additional information, but, unfortunatelly, currently, this is not possible to change. Please feel free to search through our feature suggestion page,  to see if someo ... Victor Hugo Calderón González Can't send placeholder user id in header for nested JSONClosed   wpDataTables   Updated February 19, 2024 at 7:43am   2 Most recent comment from Miloš Jovanović:Hello, To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-When it c ... Craig Ferguson Cannot edit or delete rows in tablesClosed   wpDataTables   Updated February 19, 2024 at 6:45am   9 Most recent comment from Miloš Jovanović:Hi Craig, To begin, I want to extend my heartfelt apologies once again for the delayed replies on this issue,  which is due to an unexpectedly high volume of inquiries.  We truly value your patienc ... Tom Bookings being automatically cancelledClosed   Amelia   Updated February 19, 2024 at 6:22am   6 Most recent comment from Marko Davidović:Hello again Tom, This is what link checkers do and unfortunately, there's nothing we can do in this case. Link checkers validate every URL included in an email by visiting each one. These checke ... Benoit Lamaury "Save X%" on packageClosed   Amelia   Updated February 19, 2024 at 6:22am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. You can change the label save in customize section to something else but this will affe ...