As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Tirol no password is assigned. Customer cannot log in.Closed   Amelia   Updated May 23, 2024 at 10:21am   10 Most recent comment from Uroš Jovanović:Hello Tirol,I can confirm that there is nothing that needs to be done at the moment and it will work fine in the future as well.Please let me know if you have any other questions. Manuel Ayuso WordPress Global SearchClosed   wpDataTables   Updated May 23, 2024 at 9:29am   4 Most recent comment from Miloš Jovanović:Hi Manuel, I completely understand, but unfortunately, at the moment it is still not possible to achieve our table's data being searchable by the default WP Search Engine. We plan to work on it ... Carles Shortcode "[ameliaemployeepanel appointments=1]"Closed   Amelia   Updated May 23, 2024 at 9:01am   22 Most recent comment from Uroš Jovanović:Hello Carles,The connection between an employee and location will be deleted as well and it will not cause any further issues.Please let me know if that works for you or not. ADIL MOOSA Integrate with Google SheetsClosed   Amelia   Updated May 23, 2024 at 8:42am   2 Most recent comment from Stefan Petrov:Hello Adil,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. Once the integration between Amelia and Google Calendar is established, ... Eutolmius Adding placeholder to my custom fieldClosed   Amelia   Updated May 23, 2024 at 8:34am   2 Most recent comment from Stefan Petrov:Hello Eutolmius,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,� ... David Johansson 2 users and multiple servicesClosed Pre-purchase questions for Amelia   Updated May 23, 2024 at 8:30am   2 Most recent comment from Stefan Petrov:Hello David,Thanks for reaching out to us and for showing interest in our plugin. You can have multiple users configured in Amelia, so yes, it will work with multiple people and services. I recommend ... Shara Funari Sub Step - Bringing Anyone With You Booking FormClosed   Amelia   Updated May 23, 2024 at 8:09am   4 Most recent comment from Uroš Jovanović:Hello Shara,Thank you for your questions and for providing detailed information about your customization needs. I'll clarify how the customization of the Step-by-Step 2.0 form works within the Am ... Axel Managing group of employeesClosed   Amelia   Updated May 23, 2024 at 8:02am   6 Most recent comment from Stefan Petrov:Hello Axel,User Role Editor is third party plugin and Amelia is not integrated with this or any other types of this plugins. By default, The “Amelia Manager” role has almost the same permissions ... Dirk Popen Can't add events or see current eventsClosed   Amelia   Updated May 23, 2024 at 7:39am   5 Most recent comment from Stefan Petrov:Hello Dirk,Great, I guess this could be also related to caching, but great to hear that it's working now.Should you have any other questions or issues, feel free to reach out to us and we will ki ... elodie Duplicate licence problemClosed   Amelia   Updated May 23, 2024 at 9:00am   9 Most recent comment from Stefan Petrov:And just to provide an update the refund has been successfully processed. You should be able to see the funds on your account in 5 - 7 business days. Please, let us know if don't receive the fund ... Julien Custom CSSClosed   Amelia   Updated May 23, 2024 at 7:11am   2 Most recent comment from Stefan Petrov:Hello Julien,Thanks for reaching out to us.We would need access to the page where the customer panel is located. Can you please provide it? Andy Roach Date field issueClosed   wpDataTables   Updated May 23, 2024 at 7:07am   6 Most recent comment from Aleksandar Vuković:OK, Andy, can you then please provide me with temporary wp-admin (Administrator) user credentials in a PRIVATE response, so I can take a look?Just make sure to tell me which table I should take a look ... Ahmed upgrade to lifetimeClosed Pre-purchase questions for wpDataTables   Updated May 22, 2024 at 3:41pm   2 Most recent comment from Miloš Jovanović:Hello,Directly upgrading to Lifetime licenses is not possible, but we can help you do this easily.You can acquire a new license and receive a partial refund for the previous licence.  You would need ... Mary Interested in Guest posts/Ads on your site:Closed Pre-purchase questions for Amelia   Updated May 22, 2024 at 2:55pm   2 Most recent comment from Stefan Petrov:Hello Mary,Thanks for reaching out to us. Please, reach out to this email [email protected] and my colleague will provide an answer.If you have any questions regarding Amelia, feel free to ask. Julien technical issueClosed   Amelia   Updated May 22, 2024 at 1:02pm   10 Most recent comment from Stefan Petrov:Hello Julien,Yes, there is this option in Buddyboss, but i just wanted to explain the whole process. Thanks for letting me know. Should you have any other questions or issues, feel free to reach out t ...