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Public Tickets

Felipe Activation screen never loadsClosed   Amelia   Updated May 16, 2023 at 9:33pm   6 Most recent comment from Uroš Jovanović:Hello Felipe,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Nicholas website connectClosed Pre-purchase questions for Amelia   Updated May 16, 2023 at 9:16pm   2 Most recent comment from Uroš Jovanović:Hello Nicholas,Thank you for reaching out to us.As Amelia is a WordPress plugin, it only works in a WordPress environment and as such cannot be used on other platforms.Unfortunately, currently, Ameli ... Jose Ramirez TechnicalClosed   wpDataTables   Updated May 16, 2023 at 6:37pm   2 Most recent comment from Miloš Jovanović:Hi, Jose.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Kyra Sundance Can a website user check boxes specific to them and have them save?Closed   wpDataTables   Updated May 16, 2023 at 3:58pm   2 Most recent comment from Miloš Jovanović:Hi, Kyra.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... James Future appointments greyed outClosed   Amelia   Updated May 16, 2023 at 3:17pm   8 Most recent comment from Uroš Jovanović:Hello James,Thank you for the update on this.The issue is that there are already bookings throughout the month of May and we have an issue with the package bookings when there is already an appointmen ... Brian Bell Pending Transactions in Amelia FinanceClosed   Amelia   Updated May 16, 2023 at 2:59pm   11 Most recent comment from Uroš Jovanović:Hello Brian,We will include the fix for this in the update, so we will no longer need the WP admin account on your website.In the meantime, please let me know if you have any other questions. Neil Min DateClosed   Amelia   Updated May 16, 2023 at 2:54pm   2 Most recent comment from Uroš Jovanović:Hello Neil,Thank you for reaching out to us.For that purpose, you can assign a certain employee to that service and then set the days off for that employee until the date from which you want to start ... Milove Clairin Time slot is not availableClosed   Amelia   Updated June 6, 2023 at 2:16pm   5 Most recent comment from Uroš Jovanović:Hello Milove,Thank you for your patience.Can you please update the plugin to the latest version (6.3.1) as it was fixed in that version and test it out if it works or not?Looking forward to your repl ... lester Making an event listenerClosed Pre-purchase questions for Amelia   Updated May 16, 2023 at 1:33pm   8 Most recent comment from Uroš Jovanović:Hello Lester,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way t ... Angela How to hide "Capacity: 0 / 20" ONLY and not the date and time beside itClosed   Amelia   Updated May 16, 2023 at 1:20pm   4 Most recent comment from Uroš Jovanović:Hello Angela,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins th ... DFSKarma Sizing of desktop vs mobile viewClosed   wpDataTables   Updated May 16, 2023 at 12:55pm   8 Most recent comment from Miloš Jovanović:Hi, DFSKarma.My sincere apology again for the waiting time between replies.Thank you very much for your patience and cooperation on this case.-I am happy to see that it seems we found a working solut ... IBED DATE FILTER (no data range)Closed   wpDataTables   Updated May 16, 2023 at 11:46am   15 Most recent comment from Miloš Jovanović:Hi, Davide. Sorry to disappoint you, but it seems there was a misunderstanding. We explained in the previous reply, but we will try to clarify with additional details or maybe to summarize the main p ... anel extra implementationClosed   Amelia   Updated May 16, 2023 at 10:11am   4 Most recent comment from Uroš Jovanović:Hello Anel,My apologies for being unclear in my previous response.In regards to the customer choosing an address, you can add the "Address" custom field on the Amelia/Custom fields page.In regards to ... irene Custom Webhook EndpointClosed   Amelia   Updated May 17, 2023 at 1:31pm   3 Most recent comment from Marko Davidović:Hello irene,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3370228/For future reference, please don't open m ... CARLOS ATRISTAIN Urgent Support Ticket: Issue with Client Appointment Status in Amelia PluginClosed   Amelia   Updated May 16, 2023 at 9:50am   3 Most recent comment from Uroš Jovanović:Hello Carlos, Thank you for reaching out to us. At the moment, this is how it works, but we will work on changing this behavior for one of the future updates. Please let me know if you have any other ...