Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Monica conditional formattingClosed   Master-Detail Tables for wpDataTables   Updated May 31, 2023 at 7:48pm   2 Most recent comment from Miloš Jovanović:Hi, Monica.If you set up a Conditional Rule on a table, it is also going to show in the Master Details Pop Up,at least everything we tested so far, unless if you tried a specific condition that we ha ... Gareth Furse Move Premium to new serverClosed   wpDataTables   Updated May 31, 2023 at 7:44pm   2 Most recent comment from Miloš Jovanović:Hi, Gareth.When you are moving on live site from local or stage site (or vice-versa) we can suggest using Plugin Duplicator. We use it and it's working fine because it will transfer all the f ... Wilhelm Can't update MasterDetailClosed   Master-Detail Tables for wpDataTables   Updated May 31, 2023 at 7:42pm   2 Most recent comment from Miloš Jovanović:Hi, Willi.Sorry for the delay.-If you activated the purchase code in wpDataTables Settings/Activation, the update should be offered in the Plugins section. On some WordPress installations, you nee ... Milove Clairin Ajouter une option frais kilométriqueClosed   Amelia   Updated May 31, 2023 at 4:59pm   30 Most recent comment from Aleksandar Vuković:Hi again MiloveI already provided a response to this question in another ticket: https://tmsplugins.ticksy.com/ticket/3382494/ Please check it out. Anais New zoom integration not workingClosed   Amelia   Updated May 31, 2023 at 4:57pm   2 Most recent comment from Aleksandar Vuković:Hello Anais.This happens if you missed something when creating the new app. I faced the same issue because I forgot to add the scopes, so please go over these points:1. Make sure you're on the ... Richard Working HoursClosed   Amelia   Updated May 31, 2023 at 4:48pm   2 Most recent comment from Aleksandar Vuković:Hello Richard.Thank you for reaching out to us.When I check the front-end site, I can see that the service is offered from 08:00 - 15:00, so there's a 2-hour discrepancy with what you configured ... Aarón Language mistake on "from" price in FinnishClosed   Amelia   Updated May 31, 2023 at 4:34pm   10 Most recent comment from Aleksandar Vuković:You're welcome, Aarón.Please feel free to reach out to us if you have any further questions or concerns! Lucy PayPal Pay in 3Closed Pre-purchase questions for Amelia   Updated May 31, 2023 at 4:34pm   2 Most recent comment from Aleksandar Vuković:Hello Lucy.Thank you for reaching out to us."Pay in 3" should be configured on your PayPal account, if I'm not mistaken. When I check out the PayPal integration, and test it with Sandbox credenti ... Raghav Sarda About email and sms booking notificationsClosed   Amelia   Updated May 31, 2023 at 4:17pm   4 Most recent comment from Aleksandar Vuković:Hello again Raghav.We don't provide live/phone support.Please check out the two articles below:Setting up SMTP with GmailSetting up SMTP with Microsoft (hotmail, outlook, live, and office365 emai ... Carlos Alberto Agregar un estatus TerminadoClosed Pre-purchase questions for Amelia   Updated May 31, 2023 at 3:35pm   2 Most recent comment from Aleksandar Vuković:Hello Carlos.Thank you for reaching out to us.At the moment, Amelia only has "Pending", "Approved", "Canceled", "Rejected", and "No Show" statuses.There is no way to modify any of these, and we haven& ... Alejandro LA INTEGRACION DE GOOGLE CALENDAR NO FUNCIONAClosed   Amelia   Updated May 31, 2023 at 3:02pm   4 Most recent comment from Aleksandar Vuković:Hello Alejandro.Thank you for letting me know the issue was fixed.Please feel free to reach out to us if you have any further questions or concerns! Oliver Twynham Table LinkingClosed Pre-purchase questions for wpDataTables   Updated May 31, 2023 at 3:00pm   4 Most recent comment from Miloš Jovanović:Hi, Oliver.Yes, you can have all these tables as SQL Tables in your database, and they will be editable by our plugin,as long as you follow what we noted before, for the limitations on Editing.So, if ... Jakub RefundClosed   Amelia   Updated May 31, 2023 at 2:52pm   2 Most recent comment from Aleksandar Vuković:Hello Jakub.Once you submit a refund request, it takes 5 - 7 business days for the refund to go through.If you haven't received it already, you'll receive it soon. modimple Recurring AppointmentClosed Pre-purchase questions for Amelia   Updated May 31, 2023 at 2:45pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.WIth the recurring appointment option, you can choose to either pay for all of the appointments at once, or pay only the first, and the rest of the appointments ... Adam Henderson Cancel Event IssueClosed   Amelia   Updated May 31, 2023 at 1:53pm   2 Most recent comment from Uroš Jovanović:Hello Adam,Thank you for reaching out to us.At the moment, this is how it works as only the admin user can cancel an event in Amelia.You can suggest that feature on the following link: https://featu ...