As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Epyon Outlook Integration and MFA IssuesClosed   Amelia   Updated May 30, 2024 at 9:09am   4 Most recent comment from Aleksandar Vuković:Hi Epyon, I’m sorry, but that doesn’t seem quite right. Amelia doesn’t have the capability to check for this. When you access the Employee’s profile, if the Outlook Calendar integration is ena ... Gonzalo "Time slot is not available" rescheduling from the Customer PanelClosed   Amelia   Updated May 30, 2024 at 9:02am   22 Most recent comment from Stefan Petrov:Hello Gonzalo,Apologies for the delayed answer. Let me explain a bit more. There are two options, “ Booking date and time” and "appointment date/time". The first one calculates the time for the p ... Md Mim Akhtar Amelia Appointment BookingClosed Pre-purchase questions for Amelia   Updated May 30, 2024 at 8:48am   12 Most recent comment from Stefan Petrov:Hello Akhtar,I've had to use my email in order to receive the confirmation, but I've used your phone number and yet again, I've received the confirmation email I'm not sure what ... Ana Paula Delgado NotificationsClosed   Amelia   Updated May 30, 2024 at 8:16am   4 Most recent comment from Stefan Petrov:Hello Ana,Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to see if someone may have alread ... Pawffice Email notifications for EmployeeClosed   Amelia   Updated May 30, 2024 at 8:11am   4 Most recent comment from Aleksandar Vuković:Hi again Samantha.Based on your description of the issue, I can't isolate any mistakes. If the test emails work, all should work. One thing you can check, however, is what the status of the appoi ... booth_1 Scroll to list when filter selectedClosed   wpDataTables   Updated May 30, 2024 at 8:09am   11 Most recent comment from Aleksandar Vuković:I hope so too, Tyrhone.Sorry I couldn't be of more assistance here. Nuri Fatih Assistance Needed for Multi Booking Feature and WhatsApp IntegrationClosed   Amelia   Updated May 30, 2024 at 8:08am   2 Most recent comment from Stefan Petrov:Hello Nuri,Thanks for reaching out to us. You need to enable the "Cart" feature first in Payment settings. This will allow your customer to select multiple appointments for multiple service per one bo ... Reynaldo Caunca HelpClosed   wpDataTables   Updated May 29, 2024 at 9:05pm   2 Most recent comment from Miloš Jovanović:Hello,Do you need this for editing or filtering?We certainly have both, in terms of a SelectBox or a MultiSelectBox for editing;Please check our basics about making editable Tables here;here you can s ... Kevin Minkoff Professional HelpClosed   wpDataTables   Updated May 29, 2024 at 7:57pm   2 Most recent comment from Miloš Jovanović:Hi Kevin,If you mean for an expert who would build the source data, tables, and generally elements on the website for you, our Support does not include building source data/tables/Website in general;� ... Graeme Filter view on mobile and different browsersClosed   Powerful Filters for wpDataTables   Updated May 29, 2024 at 7:07pm   2 Most recent comment from Miloš Jovanović:Hi Graeme,When I visit the Page on Desktop from Chrome, I am experiencing the same issue with the visual table formatting as from your Mozilla screenshot.This is how it looks on Chrome from our end : ... Michael Meyer Settings Tabs Don't PopulateClosed   wpDataTables   Updated May 29, 2024 at 6:56pm   3 Most recent comment from Miloš Jovanović:Hi Michael,I am glad to see you isolated and fixed this issue.If that class was somehow defaulting to display : none, as you found - it indicates it is most probably some conflict, maybe some CSS fro ... Julien Lepage Amelia Events - Ticket SystemClosed   Amelia   Updated May 29, 2024 at 3:51pm   2 Most recent comment from Uroš Jovanović:Hello Julien,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Zico Koekkoek package notification when endingClosed   Amelia   Updated May 29, 2024 at 3:45pm   2 Most recent comment from Uroš Jovanović:Hello Zico,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Ivan GTM Tracking & Redirect After BookingClosed   Amelia   Updated May 29, 2024 at 3:41pm   2 Most recent comment from Uroš Jovanović:Hello Ivan,Thank you very much for sharing that with other people.Hope that this will be useful for a lot of Amelia users. Barad Dediashwili Events does not register users at allClosed   Amelia   Updated May 29, 2024 at 3:08pm   11 Most recent comment from Uroš Jovanović:Hello Leonardo, We will go through this on your separate ticket.I appreciate your patience.