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Public Tickets

Eliada Morgane Pomies amelia is no longer displayedClosed   Amelia   Updated March 14, 2024 at 10:09am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in ... Khalil Joshi customer signupsClosed   Amelia   Updated March 14, 2024 at 9:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. If they do not complete the booking process they are not customers and this data can not ... George Event LocationsClosed   Amelia   Updated March 14, 2024 at 9:47am   19 Most recent comment from Marko Davidović:Hello again George,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and ... Benoit Lamaury Sales conditionClosed   Amelia   Updated March 14, 2024 at 9:22am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Terms ... Luis Different dates depending the contryClosed   Amelia   Updated March 14, 2024 at 9:21am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Service work hours depend on employee work hours.The availability of the service is defined by employees' working hours, so you would need to edit th ... Nick9789 Need to know some detailsClosed Pre-purchase questions for Amelia   Updated March 14, 2024 at 9:08am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.You can add a custom field on the booking form where the customers can add their address, but locations are created on the back-end in Amelia and the location ca ... Athanasios Mousiolis EditorClosed   Amelia   Updated March 14, 2024 at 9:03am   8 Most recent comment from Stefan Petrov:Hello Athanasios,Thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Nigel Database entriesClosed   Amelia   Updated March 14, 2024 at 8:46am   2 Most recent comment from Uroš Jovanović:Hello Nigel,Thank you for reaching out to us.I would suggest that you do not clean the tables in the database that you mentioned as it could cause some issues with missing data.Please let me know if ... Melvin ELISABETH Notifications stopped to be sendedClosed   Amelia   Updated March 14, 2024 at 8:37am   4 Most recent comment from Uroš Jovanović:Hello Melvin,Thank you for the update on this and for your patience.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘ ... Brad Ward Ward Calendar not showing month/yearClosed   Amelia   Updated March 14, 2024 at 8:32am   8 Most recent comment from Stefan Petrov:Hello Brad,Great to hear that. This is because the option "period available to book in advance" is calculated from the present day. In your case, 14 days that are configured, looking at the present da ... John Form displayClosed   Amelia   Updated March 14, 2024 at 8:17am   8 Most recent comment from Uroš Jovanović:Hello John,Yes, it is going to work it is just not going to be visible.Please let me know if you have any other questions. Siddhi Amelia Subtotal price IssueClosed   Amelia   Updated March 14, 2024 at 8:09am   4 Most recent comment from Stefan Petrov:Hello Siddhi,I've made a new test page to test the booking form. For example, if i choose the "regular booking - AXIST23 (400 USD) the end step is showing the same category.If i choose VIP 3 HRS ... Mārtiņš step by step booking not asking about packages anymore?Closed   Amelia   Updated March 14, 2024 at 6:50am   9 Most recent comment from Marko Davidović:Hello once again,Can we check the issue and test it on that site? If you want you can send us the credentials for that site just check private response and we would gladly take a look.We are truly sor ... Hristo Missing Meta Pixel EventsClosed   Amelia   Updated March 14, 2024 at 6:31am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We are glad to hear that this is working and should you have any further inquiries, we kindly request that you open separate tickets for each question an ... Melle Rijpstra Allow multiple bookings in same time slotClosed   Amelia   Updated March 13, 2024 at 7:09pm   6 Most recent comment from Uroš Jovanović:Hello Melle,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ...