Public Tickets
Lefteris Tol
Amelia widget size , and service optionsClosed
Pre-purchase questions for Amelia
Updated May 16, 2024 at 7:30am
2
Most recent comment from Stefan Petrov:Hello Lefteris Tol,Thanks for reaching out to us. By default, size options such as height and width can't be changed in options, but it can be edited with CSS code, such as service name.There is ...
felipe
SMS ISSUEClosed
Amelia
Updated May 16, 2024 at 7:24am
4
Most recent comment from Marko Davidović:Hello again,Yes, we understand that but you can not send notifications unless you set the correct settings in settings notifications settings. It does not matter if this is SMS or mail you must set th ...
Alexander Narozhnyy
Mistake "Column 'pos' cannot be null"Closed
Pre-purchase questions for wpDataTables
Updated May 17, 2024 at 8:07am
19
Most recent comment from Aleksandar Vuković:Hello everyone.Our developers weren't able to replicate this issue locally.Can anyone experiencing this issue open a new private ticket, and send us the wp-admin (Administrator) user login so we ...
anwar
want to get a refund so that i can upgradeClosed
Amelia
Updated May 16, 2024 at 6:46am
3
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.Our work hours are from 09 to 17 UTC+1 and we do not work on weekends. So for that reason time for responses can be a little slower in any case you do not ...
Aerosmite
Custom selectboxClosed
wpDataTables
Updated May 16, 2024 at 6:26am
6
Most recent comment from Aleksandar Vuković:Hi again Mathieu.In your database, there are tables linked to wpDataTables. The "wp_" is the default prefix of WordPress database tables, but it could be anything on your end, so look for "your_prefix ...
Marius
Booking problemClosed
Amelia
Updated May 16, 2024 at 6:09am
3
Most recent comment from Marko Davidović:Hello Marius and Maria,Marius they get this error because they are booking with some other name as Maria mentioned in that case you need to turn this option off.Should you have any further inquiries, ...
Igor Zuev
You are using a form that will be outdated soon!Closed
Amelia
Updated May 15, 2024 at 4:29pm
2
Most recent comment from Uroš Jovanović:Hello Igor,Thank you for reaching out with your concerns regarding the "Amelia - Events" block and the red alert message indicating its imminent obsolescence. We understand your apprehension and want ...
Matej Malesevic
wp-adminClosed
Amelia
Updated May 15, 2024 at 4:18pm
2
Most recent comment from Uroš Jovanović:Hello Matej,Thank you for reaching out to us.The solution is to prevent the customers from having the WP user created for them by disabling the "Automatically create Amelia Customer user " option on ...
Nina Ortlepp
Events BoardClosed
Amelia
Updated May 15, 2024 at 4:07pm
2
Most recent comment from Uroš Jovanović:Hello Nina,Thank you for reaching out to us.Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occurred ...
Julia Cordeiro
Appointment by employee can not be created is the customer does not exist previously.Closed
Amelia
Updated May 15, 2024 at 4:06pm
2
Most recent comment from Uroš Jovanović:Hello Julia,Glad to hear that the issue has been resolved.I will have this ticket resolved.
tina Alfonso
refundClosed
Amelia
Updated May 15, 2024 at 1:32pm
2
Most recent comment from Uroš Jovanović:Hello Tina,Really sorry to hear that you are moving away from the Amelia plugin.
I have approved your refund request and you will receive your money back in the next couple of days.
If you wish to co ...
Bill Pettus
Generated by wpDataTablesClosed
Pre-purchase questions for wpDataTables
Updated May 15, 2024 at 1:08pm
2
Most recent comment from Aleksandar Vuković:Hello Bill.Thank you for reaching out to us.This is automatically hidden when you purchase a premium version, but in Lite, there are no settings that can hide this notice.
Stéphane
Amelia Pro does not work despite my activation of the pluginClosed
Amelia
Updated May 15, 2024 at 12:38pm
21
Most recent comment from Uroš Jovanović:Hello Stéphane,I will try to do this from my end, in the meantime, please let me know if there is any response from Meta support.I am looking forward to your reply.
Jenny
Events Pricing: Couple Ticket count 2 spots possible?Closed
Amelia
Updated May 15, 2024 at 12:20pm
6
Most recent comment from Uroš Jovanović:Hello Jenny,Thank you for reaching back out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.This feature will be im ...
Jake
Customizing Step by step 2.0Closed
Amelia
Updated May 15, 2024 at 11:53am
7
Most recent comment from Uroš Jovanović:Hello Marcus,Thank you for sharing this information with Jake.Jake, Marcus is right, if you set the price to 0, the payment summary step will be removed completely.Please let me know if that works for ...