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Public Tickets

Martin UpgradeClosed   Amelia   Updated July 11, 2024 at 11:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We are sorry that you feel that way and we do not understand what the issue is, the last ticket you had was from March 25 and you received an answer to yo ... Missy changing booking calendar from time slots to nightly ratesClosed   Amelia   Updated July 11, 2024 at 10:20am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.At the moment, the maximum appointment duration is 24 hours.Please let me know if you have any other questions. Paula Hide country code for phone numberClosed   Amelia   Updated July 11, 2024 at 10:15am   4 Most recent comment from Uroš Jovanović:Hell Paula,Please try the following CSS as well and let me know if it works or not: .maz-flag{    display:none !important;}Looking forward to your reply. Joe Summerfield Events Capacity/BookingsClosed   Amelia   Updated July 11, 2024 at 10:11am   9 Most recent comment from Uroš Jovanović:Hello Joe,We will soon release new calendar event form and thus you do not have to worry about the form being outdated.Please let me know if you have any other questions. Kuanysh Astana Service durationClosed   Amelia   Updated July 11, 2024 at 9:58am   8 Most recent comment from Stefan Petrov:Hi Kuanysh Astana,Unfortunatelly no, since as explained, if the service is assigned to multiple employees, all changes will be visible for all employees since they are related to each other. For exam ... Jennifer Johnston Can’t get into my accountClosed   Amelia   Updated July 11, 2024 at 9:51am   2 Most recent comment from Stefan Petrov:Hi Jennifer,We can see that you've used this email for purchase - [email protected] you go to the TMS Store account and reset the password there, the password email should be sent to this ... Ángel Moraga González Some questionsClosed   Amelia   Updated July 11, 2024 at 9:39am   8 Most recent comment from Stefan Petrov:Hi Angel,Yes, I've deleted it, but you can go ahead and create a new test service (without the deposit option) and it should be working properly.  Nick SuitabilityClosed Pre-purchase questions for Amelia   Updated July 11, 2024 at 9:29am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.While we have customers that use Amelia for the same or similar type of business we do not think that Amelia is a good fit for you. Each bounce house mus ... casey Bringing anyoneClosed   Amelia   Updated July 11, 2024 at 7:05am   2 Most recent comment from Stefan Petrov:Hi Casey,Thanks for reaching out to us.Unfortunatelly, currently, "bringing someone with you" option only works for adding the option for customers to bring additional people with them and if they wan ... Danilo Not sending emailsClosed   Amelia   Updated July 11, 2024 at 6:59am   2 Most recent comment from Stefan Petrov:Hi Danilo,Thanks for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or ... Bart De Bock Events: pending registrationsClosed   Amelia   Updated July 11, 2024 at 6:55am   4 Most recent comment from Stefan Petrov:Thanks Bart,We already have a roadmap of features that we are working on, but we are looking forward to adding it in future updates.Anyway, please let us know if you have any other questions or issues ... George Bell Zoom links in notificationsClosed   Amelia   Updated July 11, 2024 at 6:46am   5 Most recent comment from Stefan Petrov:Hi George,You are welcome. I'm glad that i could help.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews ... vladimir Upgrade licenceClosed   Amelia   Updated July 11, 2024 at 10:30am   3 Most recent comment from Marko Davidović:Hello again,Please write to us at [email protected] from the email that was used to purchase the regular license and we will issue a full refund.We wish you all the best and hope you have a wond ... Steve Step Booking selections ignoredClosed   Amelia   Updated July 11, 2024 at 5:51am   4 Most recent comment from Marko Davidović:Hello again,If you are using Divi then we can confirm that there is a bug with the preselect section for shortcodes. And this should be resolved in one of the future updates most likely in the next on ... jamal sync file questionClosed Pre-purchase questions for wpDataTables   Updated July 11, 2024 at 1:20am   2 Most recent comment from Miloš Jovanović:Hello, Sorry to disappoint you, but you won't be able to store a file on OneDrive or SharePoint and have an URL like that linked or imported to our Tables. In regards to connecting an URL from an ...