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Public Tickets

Andy Critical Error on page with wpDataTables shortcode.Closed Pre-purchase questions for wpDataTables   Updated May 19, 2024 at 4:00pm   10 Most recent comment from Aleksandar Vuković:Hi again Andy, sorry for the delay.The new password works, thank you!I am able to create a new table with this file and it should work fine. To troubleshoot, I temporarily installed the WP phpMyAdmin ... Conor Chapman Won't let me install WPAmeliaClosed   Amelia   Updated May 19, 2024 at 11:51am   2 Most recent comment from Uroš Jovanović:Hello ConorHere is what I would suggest you do in this situation.Log into our store with the credentials you received when you purchased the plugin, and download the installation file from there, ... Worship Times Disable EventsClosed   Amelia   Updated May 19, 2024 at 11:41am   6 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Ame ... Worship Times Order of Date & Time in booking formClosed   Amelia   Updated May 19, 2024 at 11:40am   6 Most recent comment from Uroš Jovanović:Hello,Thank you for the update on this.I will have this ticket closed now. Strategy Developers Time Slots Offsets with bookingsClosed   Amelia   Updated May 17, 2024 at 3:11pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for bringing this to our attention. We have noted the issue you're experiencing with the offset timings for 30-minute meetings in Amelia due to your Outlook calendar integration. ... María Reyna packagesClosed   Amelia   Updated May 17, 2024 at 2:55pm   26 Most recent comment from Uroš Jovanović:Hello Hanna,Thank you for reaching out to us.Can you please create a separate ticket for this purpose and we will assist you with this? Looking forward to your reply. Sandeepa Google Calendar syncClosed   Amelia   Updated May 17, 2024 at 1:56pm   16 Most recent comment from Uroš Jovanović:Hello Sandeep, Thank you for your patience. I will have this tested out and will provide you with an update on this. MacTable GmbH user-defined fieldsClosed   Amelia   Updated May 17, 2024 at 1:12pm   2 Most recent comment from Stefan Petrov:Hello MacTable GmbH,Thanks for reaching out to us. Unfortunately, each time a customer wants to book an appointment, he needs to fill in the custom fields, there is no option to save or "pre-populat ... Bill Sadowski Error when attempted to downloadClosed   wpDataTables   Updated May 17, 2024 at 12:28pm   2 Most recent comment from Aleksandar Vuković:Hello Bill.Thank you for reaching out to us.This issue is most likely related to the browser extensions or some security limitations imposed on your browser's user profile.Please try logging into ... Graham OConnor New customersClosed   Amelia   Updated May 17, 2024 at 11:44am   2 Most recent comment from Stefan Petrov:Hello Graham,Thanks for reaching out to us.I don't know if you can disable it through WordPress settings, but I do know that you can do it with this plugin: https://wordpress.org/plugins/manag ... Jonas Höglund Order of appointments in package in receiptClosed   Amelia   Updated May 17, 2024 at 9:57am   4 Most recent comment from Marko Davidović:Hello again,We see that this is from receipt we just offer a possible reason why this is happening. Thank you for letting us know we will forward this to our dev team and if this is something that is ... Stephen cancellation and refundClosed   Amelia   Updated May 17, 2024 at 11:44am   3 Most recent comment from Marko Davidović:Hello again,We just got the feedback from our colleagues and they have told us that we have approved your refund request and you will receive your money back in the next couple of days. We are real ... Holger Change event lists card color on sideClosed   Amelia   Updated May 17, 2024 at 8:36am   4 Most recent comment from Stefan Petrov:Hello Holger,Unfortunately, currently, this can be configured for each event separately. For any suggestions, you can refer to our suggestion page and suggest a feature/improvement there. I will cer ... Daniel Wesley Marzilli setting up bookingClosed Pre-purchase questions for Amelia   Updated May 17, 2024 at 8:27am   2 Most recent comment from Stefan Petrov:Hello Daniel,Thanks for reaching out to us. This is how Amelia is designed to work. First, you need to configure a service and assign an employee to that service. On the booking form, service selectio ... Kristian Dwayne Latana Shortcode for customer panel 2.0 isn't workingClosed   Amelia   Updated May 17, 2024 at 8:20am   7 Most recent comment from Stefan Petrov:Hello Krisitan,Of course, please refer to this article more for information - Updating the plugin to the latest version There are a couple of ways to update to the latest version, but if you need ad ...