As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Lisa L. Hicks Amelia Staggered start times and 30min buffer for 1hr appointmentClosed   Amelia   Updated August 30, 2024 at 7:20am   10 Most recent comment from Stefan Petrov:You are welcome, Lisa.I hope i cleared a bit and you will be able to configure the scenario according to your needs. My apologies if I already asked this before, but may I ask you for a small favor ... asimpleworker Zoom link in google agendaClosed   Amelia   Updated August 30, 2024 at 7:12am   2 Most recent comment from Stefan Petrov:Bonjour, Merci de nous avoir contactés. Vous devrez configurer l'intégration pour que les informations de Zoom soient lues et transmises automatiquement à Google Agenda. Dans les paramètres d ... Sergio Urcelay “Bringing anyone with you”Closed   Amelia   Updated August 30, 2024 at 6:59am   4 Most recent comment from Marko Davidović:Hello again,Not sure where the issue is. You can turn off option so that you do not charge and do not multiply price per person or you can give them coupon so that the price is reduced for the price o ... Paul Cormier Ad Hoc Appointment DiscountsClosed   Amelia   Updated August 30, 2024 at 6:25am   4 Most recent comment from Marko Davidović:Hello again,Thank you so much and hopefully this suggestion will gather a large number of votes. Should you have any further inquiries, we kindly request that you open separate tickets for each quest ... Carlos Problem with emailClosed   Amelia   Updated August 30, 2024 at 5:46am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This you must check with their support team. This is sent by their plugin and since Amelia notifications are working there is no issue with Amelia and thi ... Franziska How to connect booked appoinment to packageClosed   Amelia   Updated August 30, 2024 at 5:39am   4 Most recent comment from Marko Davidović:Hello again,At this time this is not possible Im afraid. Custom fields are more designed so they can accept terms and conditions and similar. But of course they can be used for gathering other date as ... Sergio Urcelay Recuring popup tranlationClosed   Amelia   Updated August 30, 2024 at 1:50am   3 Most recent comment from Sergio Urcelay:Gracias, estaré atento a las nuevas actualizaciones.Saludos. Patricia Simplicio Simplicio URL do Botão FinalizarClosed Pre-purchase questions for Amelia   Updated August 29, 2024 at 2:07pm   4 Most recent comment from Stefan Petrov:De nada, Patricia. Se você tiver outras dúvidas, por favor, abra um novo chamado e teremos o prazer de ajudá-la. Tenha um bom dia! Angelos Custom columnClosed   wpDataTables   Updated August 29, 2024 at 1:12pm   4 Most recent comment from Miloš Jovanović:Hi Angelos,Thank you for sharing this custom idea, it will be very useful for other users with coding knowledge, at least as a starting point.I will share this with our developers, too, so we might ... Rolf Koch Setting up servicesClosed   Amelia   Updated August 29, 2024 at 12:32pm   2 Most recent comment from Stefan Petrov:Hi Rolf,Thanks for reaching out to us. Unfortunatelly, this is not possible to configure with resources. Resources are meant to be used when you have a couple of services that you want to share with t ... Bob Galpin Date display on event timetableClosed Pre-purchase questions for Amelia   Updated August 29, 2024 at 12:06pm   4 Most recent comment from Uroš Jovanović:Hello Bob,Seems like you have a different setup on your website, thus I would suggest that you reach out to your hosting provider and they will be able to assist you with this.Looking forward to yo ... Joann C Chang Log in credentialsClosed   Amelia   Updated August 29, 2024 at 10:58am   2 Most recent comment from Uroš Jovanović:Hello Joann,Thank you for reaching out to us.Can you please let us know where you cannot log into?TMS store or your website?If it is TMS store, please try this password: QOU6fg3PgkzILooking forward t ... Rushank Increase Customer infoClosed   Amelia   Updated August 29, 2024 at 10:33am   2 Most recent comment from Uroš Jovanović:Hello Rushank,Thank you for reaching out to us.For that purpose, you can take a look at the custom fields option at the following link.Let me know if that fits your purpose. Sal FeaturesClosed Pre-purchase questions for Amelia   Updated August 29, 2024 at 10:20am   2 Most recent comment from Uroš Jovanović:Hello Sal,Thank you for reaching out to us.For this purpose, you can set up employees as pilates machines with the service being "Pilates machine workout" with a 1-hour duration.Please let me know if ... Brandon Yoon Foreign Keys Not Working CorrectlyClosed   wpDataTables   Updated August 29, 2024 at 10:08am   1 Most recent comment from Brandon Yoon:Hello,I have a number of SQL tables in my database which use Foreign Keys, which I've created some simple wpDataTables SQL-based tables for (e.g. "SELECT * FROM wp_intcp_text_keys"). If there ...