We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

stsfloors Problems connecting to google calendarClosed   Amelia   Updated September 7, 2018 at 9:59am   4 Most recent comment from [deleted]:Hi there,When I try to open an employee modal I got this message:"Project 233643719175 is not found and cannot be used for API calls. If it is recently created, enable Calendar API by visiting https:/ ... focamanagement wpdatatablesClosed   wpDataTables   Updated September 7, 2018 at 9:56am   2 Most recent comment from Miloš Jovanović:Hi focamanagement,Thank you for your purchase.As I can see on this page the table is working ( attachment0 Best regards. Larry Kolinek displaying single recordClosed   wpDataTables   Updated September 7, 2018 at 9:32am   4 Most recent comment from Miloš Jovanović:Hi Larry Kolinek,I can not tell you precisely the date when this will be out but I know that this is one of the major features that is on our priority list.Unfortunately url for the entire row is not ... michiiee wpdatatables_before_editor_dialog( $tableId )Closed   wpDataTables   Updated September 7, 2018 at 8:59am   7 Most recent comment from michiiee:Hi Bogdan,mhm ok i just wanted to play around by myself a little bit but ok. I am planning to get some customization service anyway for your plugin.Thanks so far and kind regards,Michael joaquin Payment metodClosed Pre-purchase questions for wpDataTables   Updated September 7, 2018 at 8:52am   2 Most recent comment from [deleted]:Hi Joaquin,Thank you for your inquire.It is one time payment with lifetime updates and 6 months of support included.As we are using Envato as the marketplace for selling the product, their licensing ... AdrienPy Make a total in another tableClosed   wpDataTables   Updated September 6, 2018 at 4:05pm   4 Most recent comment from Miloš Jovanović:HI AdrienPy,We are not familiar that some of the other plugins have this feature. FYI we have in plan to add a single cell shortcode for some of the future updates, and we will consider this when im ... RawPiglet Image with linkClosed   wpDataTables   Updated September 6, 2018 at 3:27pm   4 Most recent comment from Miloš Jovanović:Hi RawPiglet,Milan is currently on a vacation so I will help you out.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the insi ... Johanna Customer DataClosed   Amelia   Updated September 6, 2018 at 10:03am   4 Most recent comment from [deleted]:Hi Johanna,You are welcome. If you have any more questions or issues don't hesitate to open a new ticket! We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on th ... markuszellner Access to selected rows by identifier for wordpress usersClosed   wpDataTables   Updated September 6, 2018 at 9:25am   8 Most recent comment from Miloš Jovanović:HI markuszellner,Glad to hear that you found a solution, good job.I will note this in case someone else have a same request and also test it out with my team.If you have any more questions feel free ... Shawn Table FiltersClosed Pre-purchase questions for wpDataTables   Updated September 5, 2018 at 1:20pm   1 Most recent comment from Shawn:I have my table set up for the filter to appear above the table. The drop down only displays 9 or 10 options. There are quite a few more. How can I get the filter drop down to display more options? ScottASD Foreign KeysClosed   wpDataTables   Updated September 5, 2018 at 12:52pm   2 Most recent comment from Miloš Jovanović:HI ScottASD,Thank you for your purchase.Each Zip code must have unique ID which will be used to represent the different zip codefor example if you have table 1 with 2 columnscolumn 1    column 2(zi ... aido54 Can not add a service or categoryClosed   Amelia   Updated September 4, 2018 at 4:25pm   12 Most recent comment from aido54:Hello, Ok actually in the PHP configuration the application firewall was enabled, and there are restrictions for HTTP requests when enabled. Thank you for your help. Adrien Incep01 GooglesheetsClosed   wpDataTables   Updated September 4, 2018 at 11:39am   8 Most recent comment from Miloš Jovanović:Hi Incep01,Here is the link from our documentation where you can find some more examples of CSS styling.You can apply the CSS in the wpdatatables settings page in the CSS field and it will be applied ... ralgar24 Update installationClosed   wpDataTables   Updated September 3, 2018 at 5:00pm   2 Most recent comment from Miloš Jovanović:Hi ralgar24 ,Thank you for your purchase. The issue cause two same files, and it should be only one. My suggestion is to manually update the plugin Please take a look at our documentation where y ... ogstsic WpDataTablesClosed   wpDataTables   Updated September 3, 2018 at 1:33pm   2 Most recent comment from Miloš Jovanović:Hi ogstsic,Thank you for your purchase.Yes those changes are included in the 2.3 version of our plugin so you should not have any issues after the update.Best regards.