We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

nbair Auto updateClosed   wpDataTables   Updated August 31, 2018 at 9:56am   2 Most recent comment from Miloš Jovanović:HI nbair,Thank you for your purchase.For the latest version 2.3 version the auto update is not released yet.After some update ( like this one) we wait for some time to release the auto update to see ... Timothy Lascak Whats new in the updateClosed   wpDataTables   Updated August 31, 2018 at 8:23am   2 Most recent comment from Isidora Markovic:Hi Timothy,Thank you for your purchase.You can take a look in Change-log in our documentation on this link.Best regards. wonder8 charts thousand separatorClosed   wpDataTables   Updated August 31, 2018 at 8:13am   2 Most recent comment from Isidora Markovic:Hi wonder8,Thank you for your purchase.Yes that is normal behavior of wpdatatables. From first screenshot we can see that you point on option Skip thousand separator which is intended for integers i ... Jon Wever WPTables Updating Plugin IssueClosed   wpDataTables   Updated August 31, 2018 at 8:05am   8 Most recent comment from Isidora Markovic:Hi Jon,For which version of plugin you have this errors? Do you have more wpdatatables plugin in Plugins directory? michiiee Populating Selectbox with values from DatabaseClosed   wpDataTables   Updated August 30, 2018 at 12:34pm   6 Most recent comment from Miloš Jovanović:HI Michael,Glad to hear that you are satisfied with our product and we will continue to improve it.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a ... Jan Bringmann User-Id based tables with wpDataTablesClosed   wpDataTables   Updated August 30, 2018 at 12:13pm   2 Most recent comment from Miloš Jovanović:Hi Jan Bringmann,Thank you for your purchase.Unfortunately Formidable forms integration with wpdatatables will just display the data from the table.For now we implemented server side and editing feat ... Stefan Reiling Not showing date in front-end and not showing Date input formatClosed   wpDataTables   Updated August 30, 2018 at 11:33am   10 Most recent comment from Isidora Markovic:Hi Stefan,You are welcome.  I am glad that I help you to solve the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. If you are satisfied with ... skiwi123nl Data in table to search?Closed   wpDataTables   Updated August 30, 2018 at 10:16am   2 Most recent comment from Miloš Jovanović:Hi skiwi123nl,Thank you for your purchase.You will need to make a table with all of the columns, then hide the undesired columns.The search will will through that hidden columns.Best regards. hyuneek errorClosed   Amelia   Updated August 30, 2018 at 9:53am   6 Most recent comment from [deleted]:Hi hyuneek,For me everything works fine on the back-end. Can you please tell me where do you see this issue and maybe provide some screenshots? hyuneek submit button disappearsClosed   Gravity Forms integration for wpDataTables   Updated August 30, 2018 at 9:07am   2 Most recent comment from [deleted]:Hi hyuneek,Thank you for your purchase.We plan to release new version of the Add-on by the end of the week and this should be solved in it.  PMB2169 Non-Server Side ProcessingClosed   wpDataTables   Updated August 30, 2018 at 8:44am   2 Most recent comment from Isidora Markovic:Hi PMB2169,Thank you for your purchase.Yes we notice that. I will forward this to my team to investigate and find some solution for this. For now my suggestion is to use option Skip thousand separato ... tnconnect Front-end In-line EditingClosed   wpDataTables   Updated August 29, 2018 at 1:21pm   11 Most recent comment from Miloš Jovanović:Hi tnconnect,I will test again with some different devices but from my computer I can not see that issue.Best regards. insajder1987 Data sorting from Google sheets to WordpressClosed   wpDataTables   Updated August 29, 2018 at 1:09pm   6 Most recent comment from Miloš Jovanović:HI insajder1987,You are welcome.If you have any more issues feel free to open a new ticket we will gladly help.Best regards. kiprasbiel Category service loopClosed   Amelia   Updated August 29, 2018 at 11:50am   2 Most recent comment from Miloš Jovanović:HI kiprasbiel,Thank you for your purchase.Sorry to disappoint you but unfortunately only 3 services can be shown in one row in the category view for now.Best regards. kiprasbiel Mandatory phone numberClosed   Amelia   Updated August 29, 2018 at 11:49am   2 Most recent comment from [deleted]:Hi kiprasbiel,Which version of the plugin are you using? From 1.2 version you can set this in the General Settings. Go to the Settings>General and under the option Default phone county code you will ...