We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

billmondei Visibility of the data in the tableClosed Pre-purchase questions for wpDataTables   Updated August 27, 2018 at 9:15am   2 Most recent comment from [deleted]:Hi billmondei,Thank you for your inquire.It is possible to allow users to see and edit their own data. You can find more information about it in our - Documentation. For admin to be able to see all ... americki frontend calendar doesn't workClosed   Amelia   Updated September 13, 2018 at 1:59pm   3 Most recent comment from [deleted]:Hi, We would appreciate a lot if you could take some time and help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but wil ... randyhortonchi Cells with large amounts of textClosed   wpDataTables   Updated August 27, 2018 at 8:47am   2 Most recent comment from Isidora Markovic:Hi randyhortonchi,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.What you can do is to turn on Respons ... matlid Activate Full VersionClosed   wpDataTables   Updated August 26, 2018 at 11:09am   2 Most recent comment from matlid:I did update the plugin and now it works. Case closed. steelsmith Merge TagsClosed   Gravity Forms integration for wpDataTables   Updated August 24, 2018 at 10:10am   2 Most recent comment from Miloš Jovanović:Hi steelsmith,Thank you four purchase.Unfortunately we are not familiar with the gravity forms merge tag, Do you maybe have some example or link so we can take a look.Best regards. RawPiglet Optimize for mobileClosed   wpDataTables   Updated August 24, 2018 at 9:15am   2 Most recent comment from Isidora Markovic:Hi RawPiglet,Thank you for your purchase.Yes you can take a look in our documentation about Responsive WordPress tables.Best regards. RawPiglet FilterClosed   wpDataTables   Updated August 24, 2018 at 9:12am   12 Most recent comment from Isidora Markovic:Hi RawPiglet, Thank you so much for great review. It means to us a lot. Best regards. dezynamite Users see and edit only own dataClosed   wpDataTables   Updated August 24, 2018 at 8:30am   6 Most recent comment from Isidora Markovic:Hi dezynamite,Yes like I suppose. That is the reason why you have this issue. When you set User id column on wdt_ID every time when you insert new data wdt_ID will be increase by one and will not hav ... tweedy7736 Filters with float data typesClosed   wpDataTables   Updated August 24, 2018 at 8:15am   2 Most recent comment from Isidora Markovic:Hi tweedy7736,Thank you for your purchase.That is normal behavior when you are using number range filter with column type float. You need to insert decimals also when you are filtering the table. The ... ukaadhurim Reusing productClosed   wpDataTables   Updated August 24, 2018 at 7:42am   2 Most recent comment from Isidora Markovic:Hi ukaadhurim,Thank you for your purchase.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their pol ... svanelykke3 Problem to changes colorClosed   Amelia   Updated August 24, 2018 at 9:30am   6 Most recent comment from svanelykke3:Thank you for good service ROB filtering by today's dateClosed Pre-purchase questions for wpDataTables   Updated August 23, 2018 at 4:28pm   9 Most recent comment from [deleted]:HI ROB, No, I don't get a credit for a purchase and I am not the owner americki changing the languageClosed   Amelia   Updated August 23, 2018 at 3:02pm   14 Most recent comment from [deleted]:Hi americki,I answered you in another ticket. michiiee Datatable edit in formidable/gravity formClosed Pre-purchase questions for wpDataTables   Updated August 23, 2018 at 2:26pm   13 Most recent comment from michiiee:Hi, thanks for the information, you can close that ticket.Regards kiprasbiel Custom categoriesClosed   Amelia   Updated August 23, 2018 at 10:57am   2 Most recent comment from [deleted]:Hi kiprasbiel,Unfortunately something like this isn't possible at the moment. Maybe you can try by hiding the services you don't want to show, but currently services cannot be a part of multiple cate ...