As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

michiiee Make Font Capitalize in Table headerClosed   wpDataTables   Updated October 9, 2018 at 2:53pm   6 Most recent comment from Isidora Markovic:Hi Michael,You are welcome.  Glad that we help you to solve the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. If you are satisfied with ou ... Denis Excel EditClosed   wpDataTables   Updated October 9, 2018 at 1:08pm   4 Most recent comment from Isidora Markovic:Hi Denis,We visit your website and table id that you provide and we can see that you didn't set Editor input type on Editing tab in column settings for columns that you what to edit.Second we notice ... kalkalv UpdatesClosed   wpDataTables   Updated October 9, 2018 at 9:24am   2 Most recent comment from Miloš Jovanović:Hi kalkalv,Thank you for your purchase.In order to receive auto updates you will need to enter the purchase code in the wpdatatables settings page then the auto update will be available.If not then ... michielagterbergholding Error Table in data source has no rows.Closed   wpDataTables   Updated October 9, 2018 at 9:22am   11 Most recent comment from Isidora Markovic:Hi michielagterbergholding,You are welcome.I am glad that you find what cause the issue.Actually we are on CodeCanyon If you are satisfied with our plugin or support, we'd greatly appreciate it if y ... tiger2deuce Error ActivatingClosed   wpDataTables   Updated October 9, 2018 at 9:19am   3 Most recent comment from Isidora Markovic:Hi tiger2deuce,Thank you for your purchase.I am glad that you find what cause the issue.Best regards. dskaw filter issueClosed   wpDataTables   Updated October 10, 2018 at 8:00am   5 Most recent comment from Isidora Markovic:Hi dskaw, It is all right. We will remove that post. Best regards. GINO FILIPPELLI Multi-select editingClosed   wpDataTables   Updated October 9, 2018 at 8:51am   6 Most recent comment from Isidora Markovic:Hi GINO,Like I explain in previous posts you can't use it multi-select edit with columns that are set like foreign keys. What you can do is instead of foreign keys to use in Possible values for colu ... pdoughe798 Won't installClosed Pre-purchase questions for wpDataTables   Updated October 8, 2018 at 9:54pm   2 Most recent comment from [deleted]:Hi pdoughe798,Please open a ticket in corresponding section of this support and one of our support managers will do their best to help you. This one is reserved for pre-purchase questions. Thank you ... HOST4YOURSELF Bug in Amelia. [ameliacatalog service=xxx]Closed   Amelia   Updated October 8, 2018 at 7:06pm   4 Most recent comment from HOST4YOURSELF:After a fresh install of the plugin, it seems to be working. I'll do some more tests and let you know.  Timo Räker Attachment-FieldClosed   wpDataTables   Updated October 8, 2018 at 3:12pm   6 Most recent comment from Isidora Markovic:Hi Timo,You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Review o ... projectlobster When someone books on a cancelled appointment it also gets cancelledClosed   Amelia   Updated October 8, 2018 at 3:02pm   2 Most recent comment from Isidora Markovic:Hi projectlobster,Thank you for your purchase.This issue was forward to my development team to check it out. I can confirm now that this is the bug on our side and thank you very much for reporting ... Alan EDIT Own DataClosed   wpDataTables   Updated October 11, 2018 at 2:50am   4 Most recent comment from Alan:This can be closed, I do not introduce any more than 1 table per SQL for a table. bizarro5 Won't LoadClosed   Amelia   Updated October 8, 2018 at 12:06pm   7 Most recent comment from bizarro5:I most definitely will! ronykrell23 PricingClosed   Amelia   Updated October 8, 2018 at 11:38am   2 Most recent comment from Isidora Markovic:Hi ronykrell23,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately that is not possible, beca ... timjo Table not responsive for iPhone8Closed   wpDataTables   Updated October 8, 2018 at 9:38am   4 Most recent comment from Isidora Markovic:Hi timjo,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.You are welcome.That plus sign is the image like you can see from Inspect ...