We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Stephen Duame Full version in WordPress, How??Closed   wpDataTables   Updated September 19, 2018 at 9:14am   2 Most recent comment from Isidora Markovic:Hi Stephen,Thank you for your purchase.When you said "regular wpDataTable plugin" you mean Lite version? If that is correct can you please tell me did you insert purchase key in field Purchase code ... XAVIER COSSARD Change colorClosed   wpDataTables   Updated September 19, 2018 at 8:53am   2 Most recent comment from Isidora Markovic:HI XAVIER,Thank you for your purchase.You can check in our documentation about wpDataCharts callbacks .  Please note that using hooks or wpdatatable or wpdatachart callbacks requires certain lev ... Caergan Tables no longer visibleClosed   wpDataTables   Updated September 19, 2018 at 8:48am   2 Most recent comment from Isidora Markovic:Hi Caergan,Thank you for your purchase.I am glad that now everything is working fine.Best regards. Jim Tucker Plugin within a pluginClosed   wpDataTables   Updated September 19, 2018 at 8:37am   2 Most recent comment from Isidora Markovic:Hi Jim,Thank you for your purchase.Unfortunately we are not familiar with that plugin and we don't have integration with it so we are not sure about his functionality.You can take a look in our docum ... Denis Can't Connect to MSSQL ServerClosed   wpDataTables   Updated September 19, 2018 at 8:29am   5 Most recent comment from Isidora Markovic:Hi Denis,I am glad that you found a solution.I will forward your solution to my development team to check it out for future.Best regards. davidsonschemists Date formatClosed   wpDataTables   Updated September 19, 2018 at 8:15am   2 Most recent comment from Isidora Markovic:Hi davidsonschemists,Thank you for your purchase. Yes you can add it but you have to change some core files in plugin. You can add that format in file wp-content/plugins/wpdatatables/templates/adm ... cpshart Copy Row for Editable TableClosed   wpDataTables   Updated September 19, 2018 at 7:49am   6 Most recent comment from Isidora Markovic:Hi Colin,You are welcome.Best regards. davidsonschemists Printing graphsClosed   wpDataTables   Updated September 18, 2018 at 11:09am   2 Most recent comment from Miloš Jovanović:Hi davidsonschemists,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards Ameet Kallarackal Use of Multiple Tables with 1 LicenseClosed Pre-purchase questions for wpDataTables   Updated September 18, 2018 at 9:23am   2 Most recent comment from [deleted]:Hi Ameet,Thank you for your inquire. There is no limit of number of tables you can create with our plugin. You can find information about it in our - DocumentationFor testing purpose we have sandbox ... Denis Project Nami CompatibilityClosed Pre-purchase questions for wpDataTables   Updated September 18, 2018 at 9:02am   2 Most recent comment from [deleted]:Hi Denis,Thank you for your inquire.We didn't tested our plugin on Project Nami. For integration with MS SQL server we recently developed an option to use separate connection to fetch the data not onl ... jannnnnneke Remove "bringing anyone with you"Closed   Amelia   Updated October 5, 2018 at 12:30pm   5 Most recent comment from [deleted]:Hi, We would appreciate a lot if you could take some time and help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but wil ... joninfla Gravity Forms Notifications being sent after row is editedClosed   Gravity Forms integration for wpDataTables   Updated September 18, 2018 at 8:23am   29 Most recent comment from Isidora Markovic:Hi Jon,Sorry for misunderstanding, you need to remove that field from Gravity form ( attachment ) and then wpdatatables will work correctly because of the reason I already explain you in previous pos ... Komplexideas Date Formatting when generating a query to WordPress databaseClosed   wpDataTables   Updated September 18, 2018 at 8:08am   5 Most recent comment from Isidora Markovic:Hi Komplexideas, You are welcome. We are not familiar with that cpt and his functionality. My suggestion is to contact support of that plugin and check is it possible to change that throw cpt plugin ... Robert Zwemer Insert row in tableClosed   wpDataTables   Updated September 17, 2018 at 3:39pm   4 Most recent comment from Miloš Jovanović:Hi Robert,Unfortunately for now this task for implementing this feature is on our top list in our TODO features for the next release.It is not still started but I hope that it will be soon.So for now ... emadpejman Draw charts in gravity forms pollClosed   Gravity Forms integration for wpDataTables   Updated September 17, 2018 at 11:13am   2 Most recent comment from [deleted]:Hi emadpejman,Thank you for your inquire. At this moment we have integration with core Gravity Forms and integration with Add-ons is not confirmed which means that they might work but we don't guara ...