We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

tennisclubCugnaux Afficher le calendrierClosed   Amelia   Updated September 3, 2018 at 12:55pm   7 Most recent comment from [deleted]:Hi,Thank you for your explanation.Unfortunately at the moment something like this isn't possible, but you can display all the available time slots. We are continuously working on the new features and ... AAARob If equal functionClosed   wpDataTables   Updated September 3, 2018 at 11:30am   2 Most recent comment from Miloš Jovanović:Hi AAARob,Thank you for your purchase.You can take a look at our documentation about Conditional formatting where you can see how you can set the rule to change the cell value.Best regards. AAARob Drop down and as an input fieldClosed   wpDataTables   Updated September 3, 2018 at 11:29am   2 Most recent comment from Miloš Jovanović:Hi AAARob,Thank you for your purchase.You can take a look at our documentation where you can see how you can set select box for the editor input type.Best regards. skiwi123nl Name and address fields splittingClosed   Gravity Forms integration for wpDataTables   Updated September 3, 2018 at 9:48am   4 Most recent comment from [deleted]:Hi Can,I am not sure. Decision is not on me. You can open a refund request at this link  https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-. Joaquin External connectionsClosed Pre-purchase questions for wpDataTables   Updated September 3, 2018 at 9:23am   4 Most recent comment from [deleted]:Hi ViaMarket,Plugin was updated few days ago. stevegiles Woocommerce IntegrationClosed   Amelia   Updated September 3, 2018 at 9:22am   4 Most recent comment from [deleted]:Hi Steve,We are very sorry that the plugin does not suit your needs. Please follow this link to open a refund request: https://themeforest.net/refund_requests/new. Paolo Rossi Import form excel fileClosed Pre-purchase questions for wpDataTables   Updated September 3, 2018 at 9:16am   3 Most recent comment from [deleted]:Hi Paolo,We just updated PHPExcel library to PHPSpreadsheet in full version of the wpDataTables and we will soon do it for the light version as well.Please note that one of the main differences betwee ... markenvato23 Creating a complex reportClosed   Report Builder for wpDataTables   Updated September 3, 2018 at 8:19am   2 Most recent comment from [deleted]:Hi Mark,Thank you for your purchase.Unfortunately this is not possible with current built in functionalities. Add-on is designed to fetch data from wpDataTables table and to change variables that are ... Ethan Horne Multiple Series ChartsClosed   wpDataTables   Updated August 31, 2018 at 3:06pm   4 Most recent comment from Miloš Jovanović:HI Ethan,You can setup the separate connection to read the data from multiple databases more information in our documentation.But you can not combine or join tables from other databases.Also, is it t ... Victor Table styleClosed   wpDataTables   Updated August 31, 2018 at 2:58pm   4 Most recent comment from Miloš Jovanović:HI Victor,You are welcome.Best regards. Mwprojects updateClosed Pre-purchase questions for wpDataTables   Updated August 31, 2018 at 1:35pm   4 Most recent comment from [deleted]:Hi Mwprojects,Sorry for inconvenience. If add-on needs to be updated to work properly with wpDataTables, we update both of them at the same time so please, upon updating a core plugin, check if there ... cpshart CallbacksClosed   wpDataTables   Updated August 31, 2018 at 1:26pm   10 Most recent comment from Isidora Markovic:Hi Colin,You are welcome.Best regards. ade ameliaClosed   Amelia   Updated September 13, 2018 at 2:01pm   9 Most recent comment from [deleted]:Hi, We would appreciate a lot if you could take some time and help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but wil ... Marc Sperber wpdataplugin version 2.3 fatal errorClosed   wpDataTables   Updated August 31, 2018 at 10:49am   2 Most recent comment from Isidora Markovic:Hi Marc,Thank you for your purchase. Please update your php version to 5.6 or higher.(from version 2.3 minimum php version for wpdatatables is 5.6)Best regards. Matthewisawsam14 Column Data AVERAGE shortcodeClosed   wpDataTables   Updated August 31, 2018 at 10:06am   2 Most recent comment from Isidora Markovic:Hi Matthewisawsam14,Thank you for your purchase.Most of the time these are nothing to worry about (this will be forward to my team to investigate and fix for nex major release). PHP warnings and noti ...