We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

projectlobster Redirecting user when submiting an appointmentClosed   Amelia   Updated September 11, 2018 at 2:26pm   3 Most recent comment from projectlobster:Thanks for the help Milos, I was thinking about something like that and I think I will be able to get it. Great support and help ! ShopFloorAutomations Column widthClosed   wpDataTables   Updated September 11, 2018 at 12:27pm   4 Most recent comment from Miloš Jovanović:Hi ShopFloorAutomations,Glad to hear that. you are welcome.Best regards. Darshak Bhatt Request failed with status code 500Closed   Amelia   Updated September 11, 2018 at 11:34am   8 Most recent comment from [deleted]:Hi Darshak Bhatt, You are welcome We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  jonx0420 Problems with sorting in the tableClosed   Gravity Forms integration for wpDataTables   Updated September 11, 2018 at 9:46am   8 Most recent comment from [deleted]:Hi jonx0420, Can you please send us your FTP credentials so we can investigate this issue directly on your server and try to resolve it? rodel ednalan wpdatables total amount gives 0.00 totalClosed   wpDataTables   Updated September 11, 2018 at 9:29am   4 Most recent comment from Miloš Jovanović:Hi rodel ednalan, If your MySQL-query based wpDataTable doesn’t work correctly with server-side processing, probably this is happening because wpDataTables server has problems with parsing of the ... knighteady Hide Advanced filter on bottom of table, but not turn it offClosed   wpDataTables   Updated September 10, 2018 at 4:12pm   6 Most recent comment from Miloš Jovanović:HI knighteady,Glad to hear that you are satisfied with our productIf you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this li ... Chris r Front end editable fieldsClosed   wpDataTables   Updated September 10, 2018 at 11:52am   8 Most recent comment from Miloš Jovanović:Hi Chris Rowe,1. Unfortunately something like this is not possible to achieve with the plugin built in features at the moment.2.Yes you will need to make an each table for this sections so the last ... sallykwth booking form long loadingClosed   Amelia   Updated September 10, 2018 at 10:25am   6 Most recent comment from [deleted]:Hi Sally,"Thank you for the color changing. This is what I wanted it, I will keep it as it is."- You are welcome."Regards the Ajax loading problem, is there any suggestion for an effective plugin tha ... MJ Restrict viewing by roleClosed   wpDataTables   Updated September 10, 2018 at 10:20am   2 Most recent comment from Miloš Jovanović:HI schohan,Thank you for your purchase.Only the administrator role can interact with our plugin in the WordPress dashboard. So if the user is admin he can interact with our plugin.My suggestion is to ... Geeta validity of the regular and extended version of licenseClosed Pre-purchase questions for Amelia   Updated September 10, 2018 at 10:16am   2 Most recent comment from [deleted]:Hi Geeta,Thank you for the inquiry.1. The licence is lifetime, and support is limited to 6 months, but after it expires you can extend it.2. Because we are selling the plugin on CodeCanyon market, an ... Mitja Master/Detail tableClosed   wpDataTables   Updated September 10, 2018 at 9:36am   2 Most recent comment from Miloš Jovanović:HI Mitja,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.The master detail feature ... petarjurina Recurring appintments and group classesClosed   Amelia   Updated September 10, 2018 at 9:31am   4 Most recent comment from [deleted]:Hi Petar,We are very sorry because our plugin doesn't suit your needs. Please open a refund request using this page: https://themeforest.net/refund_requests/new. dezynamite attached fileClosed   wpDataTables   Updated September 7, 2018 at 2:35pm   23 Most recent comment from Miloš Jovanović:Hi dezynamite,As I can see now the files can be uploaded and chosen from the library ( attachment) I added some test data to see if it is working.Best regards. Philippe Si patient à domicile, comment faire ?Closed   Amelia   Updated September 7, 2018 at 12:27pm   2 Most recent comment from [deleted]:Hi Philippe,Thank you for your purchase and thank you for this inquiry.Unfortunately something like this isn't possible at the moment but, but as the custom fields feature was one of the most request ... Johanna PaymentClosed   Amelia   Updated September 7, 2018 at 11:00am   4 Most recent comment from [deleted]:Hi Johanna,"Anyways: is there an option to get this feature as customized coding?"- Yes there is, but at the moment we are overbooked. Also if the code would be customized, it wouldn't be possible t ...