As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Arzhang technical problem with the tableClosed   wpDataTables   Updated April 2, 2019 at 7:16am   2 Most recent comment from Aleksandar Vuković:Hello Arzhang.Thank you for your purchase.To be able to change the width of the columns, you would have to disable the "Scrollable" option in table's settings.Then, you can add a class to each c ... Keith booking slots not availableClosed   Amelia   Updated April 1, 2019 at 4:42pm   12 Most recent comment from Miloš Jovanović:Hi Keith,You are welcome.Best regards. Fabian Watrinet Booking Times 2-way syncClosed   Amelia   Updated April 1, 2019 at 3:58pm   9 Most recent comment from Miloš Jovanović:Hi Fabian,If you enable Show booking slots in client time zone ( attachment) do you still have the same issue.Best regards. ejincollective One Employee at Multiple LocationsClosed   Amelia   Updated April 1, 2019 at 2:54pm   2 Most recent comment from Miloš Jovanović:HI John, I suppose we could create a separate employee for both locations. At the moment this is a solution, but we have in plan to add feature for 1 employee to multiple locations.There is a workaro ... Franz LanguageClosed Pre-purchase questions for Amelia   Updated April 1, 2019 at 2:41pm   4 Most recent comment from [deleted]:Hi Franz,I am glad to hear that.Best regards. Franz Google CalenderClosed Pre-purchase questions for Amelia   Updated April 1, 2019 at 2:40pm   4 Most recent comment from [deleted]:Hi Franz,You are welcome. I am glad to hear that.Best regards. Sim2K Customer ViewClosed   Amelia   Updated April 1, 2019 at 1:55pm   2 Most recent comment from Isidora Markovic:Hi Sim2K,Thank you for your purchase.If you enable option Create Amelia customer when they made appointments, they will get notification for login credential and to change their password. When they a ... jagesso Vertical Axis Min "Empty" BugClosed   wpDataTables   Updated April 1, 2019 at 1:42pm   2 Most recent comment from Aleksandar Vuković:Hello jagesso.Thank you for your purchase.I am sorry to say, but unfortunately this is the only fix available for now. I am forwarding the ticket to our development team, so they can take a look at ... Martin date of birth and gender as required fields?Closed   Amelia   Updated April 1, 2019 at 1:31pm   2 Most recent comment from Isidora Markovic:Hi Martin,Thank you for your purchase.You are able to make this with custom fields. My suggestion is to read more about Custom fields in our documentation on this link. Please note that for date cust ... Martin change the services afterwardsClosed   Amelia   Updated April 1, 2019 at 1:27pm   2 Most recent comment from Isidora Markovic:Hi Martin,Thank you for your purchase.Unfortunately, at the moment customers can only reschedule their appointments changing date and time slot in Calendar when they are logged in.(not available for ... A3igner Date X-Axis in HighCharts and Chart.JSClosed   wpDataTables   Updated April 1, 2019 at 1:15pm   2 Most recent comment from Aleksandar Vuković:Hello A3igner.I created a manual table just for testing and entered data in random order, like this:So, since I wanted to make the chart follow table filtering, I enabled that option when I create ... A3igner Group Multi-Line Chart by Label in Rows not ColumnClosed   wpDataTables   Updated April 1, 2019 at 12:55pm   8 Most recent comment from Aleksandar Vuković:Hello again A3igner.If you don't have any sensitive data, would you be able to send us your database (the one with above million entries), so we can test it thoroughly on our end?Best regards. Yusuf Limalia Member and Class QueryClosed Pre-purchase questions for Amelia   Updated April 1, 2019 at 12:16pm   2 Most recent comment from [deleted]:Hi Yusuf,Thank you for your interest in our plugin.Unfortunately at the moment our plugin doesn't have membership feature. Your members would need to book and pay for every class individually. Th ... Thomas Peck wpDataTables Lite mysteriously replaced my full versionClosed   wpDataTables   Updated April 1, 2019 at 11:28am   4 Most recent comment from Aleksandar Vuković:You are welcome pph47_ss. Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could tak ... Omar O'Hara Changing the order way Columns are displayed.Closed   wpDataTables   Updated April 1, 2019 at 11:27am   4 Most recent comment from Aleksandar Vuković:Hi Omar.I understood what you're trying to achieve, it's just that the table can't behave this way by default. You would have to move the icons to a new row to achieve this.You have th ...