As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Rafael How toupdate?Closed   Amelia   Updated June 18, 2019 at 2:18pm   3 Most recent comment from Aleksandar Vuković:Hello Rafael, hello Temper.Please note that our plugin is around 6MB in, so if you are not able to upload plugin through WordPress plugins page, and update it automatically by entering the purchase c ... Navaos Text not translatedClosed Pre-purchase questions for Amelia   Updated June 18, 2019 at 1:51pm   4 Most recent comment from [deleted]:Hi Navaos,I see that you've bought our plugin. This a pre-purchase questions section for users that didn't buy the plugin, so I cannot help you since this is more technical question. Please ... Wade Boyes How to show a specific event onlyClosed   Amelia   Updated June 18, 2019 at 12:37pm   3 Most recent comment from Wade Boyes:Ok. Thankyou for your response. Jordan Roquemore Edit function not showingClosed   Gravity Forms integration for wpDataTables   Updated June 18, 2019 at 11:59am   11 Most recent comment from Aleksandar Vuković:Hello Jordan.Thank you very much for this. It will be extremely useful if someone else faces the same problem. Greatly appreciated.If you have any further questions or issues with the plugin, please ... JOSE Configure ServiceClosed Pre-purchase questions for Amelia   Updated June 18, 2019 at 11:53am   2 Most recent comment from [deleted]:Hi Jose,Thank you for your interest in our plugin.At the moment we don't have option to set different prices based on time of the day or day in a week. The workaround that I would suggest would b ... dinhhan5 How to display math result in a cellClosed   wpDataTables   Updated June 18, 2019 at 11:14am   2 Most recent comment from Aleksandar Vuković:Hello Dinh.Thank you for your purchase.If I understood you correctly - you'd like to create another formula column, and then subtract the original value from the first formula column, correct? ... SVCI Admin Data stopped showing after latest updateClosed Pre-purchase questions for wpDataTables   Updated June 18, 2019 at 11:04am   8 Most recent comment from Aleksandar Vuković:Great news, SVCI Admin.Thanks for letting me know.Best regards. Niccolo Multiple RoomsClosed   Amelia   Updated June 18, 2019 at 10:20am   4 Most recent comment from Aleksandar Vuković:Hello Niccolo.Yeah, you're correct about the calendar. If this works for you - then maybe the best way would be to do exactly that - create an e-mail for each room.To hide the employee name on yo ... Felipe Jubert Invalid JSON responseClosed   wpDataTables   Updated June 18, 2019 at 10:14am   6 Most recent comment from Aleksandar Vuković:Hello again Felipe.Yeah, I guessed you have a query similar to this.This is probably happening because wpDataTables server has problems with parsing of the query and building new queries dynamically ... Yi-Hong Ke disable automatic sorting when table generatedClosed   wpDataTables   Updated June 18, 2019 at 9:54am   2 Most recent comment from Aleksandar Vuković:Hello Yi-Hong Ke.Thank you for your purchase.If you enable sorting, the table will always sort by one of the columns by default (usually the first column). If you have custom sorting defined in the q ... osler_digital_marketing Exporting number of people for appointmentsClosed   Amelia   Updated June 18, 2019 at 8:54am   2 Most recent comment from Isidora Markovic:Hi osler_digital_marketing,Thank you for your purchase.Unfortunately at the moment there’s no built-in solution. However, it appears in requests from time to time, so we will add to our idea list a ... Johanna Scheduled NotificationsClosed   Amelia   Updated June 17, 2019 at 3:08pm   13 Most recent comment from Isidora Markovic:Hi Johanna,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Bogdan is out of office and I will help you.After investigation, we found ... Remko Sieben Event categoriesClosed   Amelia   Updated June 17, 2019 at 2:43pm   2 Most recent comment from Aleksandar Vuković:Hello Remko.Thanks for reaching out to us.I am sorry to disappoint you, but unfortunately something like this is still not possible with the plugin's built-in features.It is, however, added to o ... dvollmern OAuth verificationClosed   Amelia   Updated June 17, 2019 at 11:45am   4 Most recent comment from Isidora Markovic:HI dvollmern, Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Bogdan is out of office today and I will help you. Can you please tel ... aubuncom Appointments Not DisplayingClosed   Amelia   Updated June 17, 2019 at 11:25am   6 Most recent comment from Isidora Markovic:HI aubuncom,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Bogdan is out of office today and I will help you.I try to login on our ...