We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Alex Toh TEK How to display my tables in the form of tabsClosed   wpDataTables   Updated June 10, 2019 at 12:18pm   2 Most recent comment from Aleksandar Vuković:Hello again bidtocart.To use the tables in tabs, people usually do this through some page builder like Elementor, or WP Bakery.Adding simple CSS can make the tables appear differently than what you e ... Alex Toh TEK Hide and display of table base on user profileClosed   wpDataTables   Updated June 10, 2019 at 12:09pm   2 Most recent comment from Aleksandar Vuković:Hi again bidtocart.You can hide contents of the table based on data inserted into them using our "Users see and edit only own data" feature. The tables would still be visible, although blank if they ... Sofia different language in descriptionClosed   Amelia   Updated June 10, 2019 at 12:00pm   2 Most recent comment from Aleksandar Vuković:Hello Sofia.Thank you for your purchase.Unfortunately, those are all dynamically entered values, and have nothing to do with translation of the plugin itself. Same goes for extras, and anything you m ... damhnait Linking to a specific ServiceClosed   Amelia   Updated June 10, 2019 at 11:33am   4 Most recent comment from Miloš Jovanović:Hi damhnait,Sorry for misunderstanding. Unfortunately something like this can not be achieved at the moment. The workaround would be to make a page where you will put that shortcode and then you will ... wiredlisa Search & Display LimitsClosed   wpDataTables   Updated June 10, 2019 at 11:26am   3 Most recent comment from Aleksandar Vuković:Hello wiredlisa.I just saw the ticket, so you can disregard my comment in the other ticket.Yeah, I imagined there was a statement limiting the query. What I don't understand is that this is si ... Larry Kolinek remove total record filering results textClosed   wpDataTables   Updated June 10, 2019 at 11:11am   10 Most recent comment from Aleksandar Vuković:Hello wiredlisa.For future reference:About the second question: When you are posting on tickets that are not yours or have questions or issues which are not related to the title of the active ticket ... wiredlisa horizontal scrollbarClosed   wpDataTables   Updated June 10, 2019 at 10:58am   2 Most recent comment from Aleksandar Vuković:Hello wiredlisa.While this could be done, it is not something you'd be able to do from within the plugin settings. We don't have any built-in options to do that.Instead, you'd need to ... UAG-WPEnvato Text Length in ColumnClosed   wpDataTables   Updated June 10, 2019 at 10:00am   4 Most recent comment from Aleksandar Vuković:You're welcome UAG-WPEnvato.Glad I could help. If you have any more issues or questions feel free to open a new ticket, we will gladly help.Best regards. juan Bug [ameliabooking] not loadingClosed Pre-purchase questions for Amelia   Updated June 10, 2019 at 9:59am   2 Most recent comment from Miloš Jovanović:HI juan,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effici ... shahid_2dk Extra to become Required?Closed   Amelia   Updated June 10, 2019 at 9:49am   2 Most recent comment from Miloš Jovanović:HI shahid_2dk,Thank you for your purchase.Sorry for late response, we are not working on weekends.Unfortunately mandatory extras are not possible to achieve with the plugin built in features at the m ... KikiTse URI redirect change/regenerateClosed   Amelia   Updated June 10, 2019 at 9:48am   4 Most recent comment from Miloš Jovanović:HI KikiTse,Sure, you can ask them to check if there is an http somewhere as a link of the site , they can search through the table.Best regards. Martin Linking to Sybase DataClosed Pre-purchase questions for wpDataTables   Updated June 10, 2019 at 8:52am   2 Most recent comment from Aleksandar Vuković:Hello Martin.Thank you for your interest in our plugin.wpDataTables can connect to multiple databases, so this shouldn't be an issue. Please take a look at our documentation to see the details a ... DWAIPAYAN BANERJEE Booking system with booking.comClosed Pre-purchase questions for Amelia   Updated June 10, 2019 at 8:46am   2 Most recent comment from [deleted]:Hi DWAIPAYAN BANERJEE,Thank you for your interest in our plugin.Unfortunately Amelia cannot be connected with Booking.com via an API at the moment. Amelia has its own front-end booking forms for book ... Richard FunTest.phpClosed   Amelia   Updated June 10, 2019 at 8:45am   4 Most recent comment from Aleksandar Vuković:You are welcome Richard. Glad I could help. If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. Rusty Please fix grammarClosed   Amelia   Updated June 10, 2019 at 8:28am   4 Most recent comment from [deleted]:Hi Rusty,Thank you for your suggestions, we have added this to our list to change it for the next versions. You can always send us your suggestions, we will be glad to think about each one and impleme ...