As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Giulio Search BarClosed   Amelia   Updated June 24, 2019 at 9:49am   4 Most recent comment from Aleksandar Vuković:Hi again Giulio.Glad to hear you found the selector.Did you go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your webs ... Márcio Cristiano Bento Internal page, allow other namesClosed   Amelia   Updated June 24, 2019 at 9:49am   2 Most recent comment from Miloš Jovanović:Hi Márcio,Thank you for your purchase.Sorry for late response we were on a conference meetings last week.Unfortunately there is no internal page for this, because those fields like name, last name e ... Simon Asquith EmployeeClosed   Amelia   Updated June 24, 2019 at 9:47am   9 Most recent comment from Aleksandar Vuković:Hello again Simon.We had a great time in Berlin! We heard about the festival, and wanted to go, but ended up at Burgermeister.As for the issue - if you want the booking form to go straight to the cale ... macrolicious shortcake in elementor popup formClosed   Amelia   Updated June 24, 2019 at 9:46am   4 Most recent comment from Isidora Markovic:Hi macrolicious,We check your website and made Test support draft page with popup model from Elementor, and we can see that is working fine.(attachment)Please check on website.Best regards. Daniel Lewis Chart.js questionsClosed   wpDataTables   Updated June 24, 2019 at 9:36am   2 Most recent comment from Aleksandar Vuković:Hi again Daniel.That is default behavior of charts engine, but if you need some custom solution you can check in our documentation about wpDataCharts callbacks.  Every chart exposes several options ... Trimor Sadiku Urgent Questions (Please help)Closed   Amelia   Updated June 24, 2019 at 9:28am   2 Most recent comment from Isidora Markovic:Hi Trimor,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.1) What you can do is to hide that employee an ... VanMaster Calendar to start with SundayClosed   Amelia   Updated June 24, 2019 at 8:22am   2 Most recent comment from Aleksandar Vuković:Hello Luke.Thank you for your purchase.Sure it can be changed. Amelia doesn't have any settings regarding this, but it's actually pulling that from WordPress settings. If you change it ther ... heroseven7 Can I make a reservation for 4 employer in the same time?Closed   Amelia   Updated June 24, 2019 at 8:21am   2 Most recent comment from Isidora Markovic:Hi heroseven7,Thank you for your purchase.Unfortunately at the moment there’s no built-in solution. However, it appears in requests from time to time, so we will add to our idea list and look into ... Navid007 QueryClosed   wpDataTables   Updated June 24, 2019 at 8:19am   6 Most recent comment from Aleksandar Vuković:Hi again Navid.Unfortunately we don't have any tutorials on creating views. You can take a look at this thread to get some insight.The view is actually dynamic, so what ever data you change in ... Chuck Wyatt Plugin activationClosed Pre-purchase questions for wpDataTables   Updated June 24, 2019 at 8:16am   2 Most recent comment from Aleksandar Vuković:Hello Chuck.I'm not sure I completely understood.Have you purchased the full version, and are now trying to activate it? If that is true, you cannot simply enter the purchase code in the Lite v ... Stephen O'Connor Feature Request: Allow discount on Services when quantity greater than XClosed   Amelia   Updated June 24, 2019 at 8:11am   2 Most recent comment from Aleksandar Vuković:Hello Stephen.Thank you for your kind words.I must say, that's a good feature request. It is not possible to achieve anything like that at the time being, but I will forward it to our developm ... Mark Hullin Employee StatusClosed   Amelia   Updated June 24, 2019 at 8:04am   2 Most recent comment from Isidora Markovic:Hi Mark,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.This feature can not be changed manually, it dep ... flow-assistance Choose category before serviceClosed   Amelia   Updated June 24, 2019 at 7:40am   4 Most recent comment from Isidora Markovic:Hi Trimor,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately at the moment there’s no built-in solution. However, it ap ... Vincent PO files (Language) & form design can't be updatedClosed   Amelia   Updated June 24, 2019 at 7:37am   14 Most recent comment from Isidora Markovic:Hi Vincent,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Thank you so much for great review. It means a lot to us.Best regards. Lee Pettijohn Chart - Point - Dynamic color changeClosed   wpDataTables   Updated June 21, 2019 at 2:59pm   2 Most recent comment from Aleksandar Vuković:Hello Lee.I am sorry to disappoint you, but unfortunately I have never done this, so I'd too have to look through callbacks.I would provide you at least with a hint if I knew, but I'm so ...