That's strange. If server-side is on, you should have the Edit tab there. Did you apply the settings?
If yes, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
There seems to be a conflict with either a plugin you have installed or the theme you're currently using.
I didn't want to deactivate anything without your permission, so I have to ask you to do this for troubleshooting purposes. Can you deactivate all plugins except for wpDataTables, Gravity Forms core plugin and Gravity forms integration for wpDataTables, and try again? If the issue is resolved, start activating the plugins one by one and after each one refresh the table again. When the issue reoccurs you will have found the plugin causing the conflict.
You see every table you have displays the results from the form, but it doesn't keep the source form:
So I went through the plugins to figure out where the conflict was. It looks like wpTables doesn't play with with the Give - Stripe Gateway plugin. That is the payment gateway we use for Give. Whats the next step.
The main problem here is that the plugin is creating a conflict in back-end, which is much harder to troubleshoot.
Can you first reach out to them and see if they encountered an issue like this either with Gravity or our plugin? If not, we'll remote in and try to find a workaround.
Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on our side, to be able to find the source of the problem, especially when the plugin or theme is not familiar to us.
Hokay. They delved into it and created a custom code snippet as a work around. I think it really is a hack for now, but it seems to be doing the job. Here is the custom snippet for reference.
//
function conditional_remove_give_stripe_js() { global $pagenow; if ( ( 'admin.php' === $pagenow ) && ( 'wpdatatables-constructor' === $_GET['page'] ) ) { wp_deregister_script( 'give-stripe-admin-js' ); } } add_action( 'wp_print_scripts', 'conditional_remove_give_stripe_js', 101 );
I created a table from a gravity form. Server side editing is on, but the "Edit" menu is not showing...
Hello Jordan.
Thank you for your purchase.
That's strange. If server-side is on, you should have the Edit tab there. Did you apply the settings?
If yes, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Jordan.
There seems to be a conflict with either a plugin you have installed or the theme you're currently using.
I didn't want to deactivate anything without your permission, so I have to ask you to do this for troubleshooting purposes. Can you deactivate all plugins except for wpDataTables, Gravity Forms core plugin and Gravity forms integration for wpDataTables, and try again? If the issue is resolved, start activating the plugins one by one and after each one refresh the table again. When the issue reoccurs you will have found the plugin causing the conflict.
You see every table you have displays the results from the form, but it doesn't keep the source form:
It should stay like this:
after you hit "Apply".
Please let me know how it goes.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
So I went through the plugins to figure out where the conflict was. It looks like wpTables doesn't play with with the Give - Stripe Gateway plugin. That is the payment gateway we use for Give. Whats the next step.
Hello again Jordan.
The main problem here is that the plugin is creating a conflict in back-end, which is much harder to troubleshoot.
Can you first reach out to them and see if they encountered an issue like this either with Gravity or our plugin? If not, we'll remote in and try to find a workaround.
Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on our side, to be able to find the source of the problem, especially when the plugin or theme is not familiar to us.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Submitted a support ticket with the Give team. As soon as I hear back from them I will let you know.
They said they are going to take a crack at it first. Will update with results (probably next week) as they are Mon-Fri biz. :-)
Great, Jordan.
Thanks for letting me know.
If they provide a solution, can you please share it with me, so we can save time if someone else comes up with the same issue in the future.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hokay. They delved into it and created a custom code snippet as a work around. I think it really is a hack for now, but it seems to be doing the job. Here is the custom snippet for reference.
//
function conditional_remove_give_stripe_js() { global $pagenow; if ( ( 'admin.php' === $pagenow ) && ( 'wpdatatables-constructor' === $_GET['page'] ) ) { wp_deregister_script( 'give-stripe-admin-js' ); } } add_action( 'wp_print_scripts', 'conditional_remove_give_stripe_js', 101 );//
Hello Jordan.
Thank you very much for this. It will be extremely useful if someone else faces the same problem. Greatly appreciated.
If you have any further questions or issues with the plugin, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables