As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Moeed Ahmad Non logged in users can't see eventsClosed   Amelia   Updated July 6, 2020 at 1:15pm   2 Most recent comment from [deleted]:Hello Moeed Ahmad , Thank you for your purchase. I visited the link you provided here and I can see the events properly. This issue can't be caused from within Amelia, it can be connected ... Maleek Howard Updating Plugin & Adding Customer AddressesClosed   Amelia   Updated July 6, 2020 at 1:04pm   2 Most recent comment from [deleted]:Hello Maleek Howard, Thank you for your purchase and apologies for replying late, we are not working on weekends. You can ask for customers' addresses by adding Custom fields to the booking for ... Ushir Shah Services DisappearClosed   Amelia   Updated July 6, 2020 at 12:06pm   2 Most recent comment from [deleted]:Hello Ushir Shah,  Apologies for replying late, we are not working on weekends. Please follow the bellow instructions to update Amelia manually and if that doesn't help please provide me a temp ... Alessandro Waiting list for eventsClosed Pre-purchase questions for Amelia   Updated July 6, 2020 at 11:57am   2 Most recent comment from [deleted]:Hi Alessandro,Thank you for your interest in our plugin.Unfortunately we don't have waiting list as an option in our plugin at the moment so there is no option to achieve something like this. I w ... Andrius Lithuanian dates in Amelia notificationsClosed   Amelia   Updated July 6, 2020 at 11:52am   4 Most recent comment from Aleksandar Vuković:Hi again AndriusWell, yeah, you are correct - if the language used in back-end is switched to English, the plugin will follow that. This is how it works at the moment.I will forward your idea to our ... Aaron Kerr Webhook - CancellationsClosed   Amelia   Updated July 6, 2020 at 11:47am   7 Most recent comment from Aleksandar Vuković:Good news, MartinThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Mike Sale Functionality QuestionClosed   Amelia   Updated July 6, 2020 at 11:10am   4 Most recent comment from Aleksandar Vuković:You're welcome, MikeSorry I couldn't provide a positive response.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Charlie Front end AdminClosed Pre-purchase questions for Amelia   Updated July 6, 2020 at 10:49am   2 Most recent comment from Miloš Jovanović:Hi Charlie,Thank you for your inquire.Glad to hear that you like our new feautre. Unfortunately we do not have in plan to add Front-end cabinets for Administrators or Managers in the near future. The ... Chema Hontoria Manager roleClosed   Amelia   Updated July 6, 2020 at 10:31am   2 Most recent comment from Aleksandar Vuković:Hello ChemaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The “Amelia Manager” role has almost the same permissions a ... Adrian Ghio I don´t get the chart which preview showsClosed   wpDataTables   Updated July 6, 2020 at 10:27am   12 Most recent comment from Aleksandar Vuković:Yes, Adrian, the issue can be considered resolved.We'll keep an eye out for this, but I believe that was it. Dogukan Quotating systemClosed Pre-purchase questions for Amelia   Updated July 6, 2020 at 10:27am   2 Most recent comment from [deleted]:Hi Dogukan,Thank you for your interest in our plugin.Unfortunately something like this isn't available with our plugin at the moment. You have option to send email after the booking is made and y ... Ken Outside of Wordpress for Amelia?Closed Pre-purchase questions for Amelia   Updated July 6, 2020 at 9:47am   2 Most recent comment from Miloš Jovanović:HI Ken,Thank you for your inquire.Sorry for late response we are not working on weekends.Unfortunately our plugin can only be used in WordPress environment and there is no possibility to display it o ... jibola oseni EnquiryClosed Pre-purchase questions for Amelia   Updated July 6, 2020 at 9:39am   5 Most recent comment from [deleted]:Hi Jibola Oseni,If you purchased the plugin I will need to ask you to contact our support in Amelia section of this support platform. After the purchase you have got access to our premium support so p ... Matthew Hughes Can you guide me in the right directionClosed   wpDataTables   Updated July 6, 2020 at 9:26am   2 Most recent comment from Aleksandar Vuković:Hello MatthewYou could enable "Users see and edit only own data" and people would only be able to edit and view the data they've entered if you pass their User ID in the integer column.If I under ... Nikolaj Woroschilow Block timeslots and adjust availability on the flyClosed Pre-purchase questions for Amelia   Updated July 6, 2020 at 8:46am   2 Most recent comment from [deleted]:Hi Nikolaj Woroschilow,Thank you for your interest in our plugin.I am not sure that I understood both questions but in our plugin it is possible to create appointments from the back-end and block it i ...