Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Please provide us chart ID where this happens and also page where you insert those shortcode, so we can check
It seems Milan logged in late last night, and simply saved the chart again. He also said he deleted cache before he saved, so the new file that was included in v3.0.1 could be loaded.
Take a look to the screenshots... the preview isn´t what I get in the in the chart.
How can I solve this ASAP?
Hi Adrian,
Sorry for inconvenience,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Please provide us chart ID where this happens and also page where you insert those shortcode, so we can check
Kind Regards,
Isidora Markovic
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You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Alek. Do you have news about this ticket?
It's really critical....
I didn´t change anything.... I saw the same as you....
So, what happened?
Hi again Adrian
It seems Milan logged in late last night, and simply saved the chart again. He also said he deleted cache before he saved, so the new file that was included in v3.0.1 could be loaded.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Okay Alek.... so, can we say this is fixed, right? thanks for that....
Anyway, please, can you keep your eyes on it? Just in case!
Thanks again.
Yes, Adrian, the issue can be considered resolved.
We'll keep an eye out for this, but I believe that was it.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables