As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Marios Anthis updateClosed   Amelia   Updated July 2, 2020 at 11:28am   4 Most recent comment from [deleted]:Hello Marios, I've just replied to the other ticket you have about this issue, so please check it out.  Larry Kolinek can not update 2 tables (simple joins)?Closed   wpDataTables   Updated July 2, 2020 at 11:17am   4 Most recent comment from Aleksandar Vuković:Hello again LarryYou can create a view from a hundred tables, and display that view through an SQL query based table. However, you cannot edit more than one of those underlying tables if you pass th ... Roshan Sujeebun the new services that are created do not display on our catalog page or booking pageClosed   Amelia   Updated July 2, 2020 at 11:11am   9 Most recent comment from [deleted]:You are welcome, Roshan. Glad to see that. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Gareth Staff MembersClosed   Amelia   Updated July 2, 2020 at 10:29am   9 Most recent comment from Aleksandar Vuković:Hello again GarethIf your client agrees with this setup, maybe it'd be best.You could create all your services to have max capacity set to "2", so each time slot can be reserved by two customers. ... Jasmine Roberts Zoom integrationClosed Pre-purchase questions for wpDataTables   Updated July 2, 2020 at 10:21am   2 Most recent comment from Aleksandar Vuković:Hello JasmineThank you for your interest in our plugin.1. That depends on what you purchase. We have Subscription licenses, and lifetime licenses. You can flip the switch on our website https://wpamel ... Lara Solomon EventsClosed   Amelia   Updated July 2, 2020 at 10:12am   8 Most recent comment from Aleksandar Vuković:Hi again LaraIf you're using English, you should edit English translation, and simply add a translation when you find the instance of "Appointment". Kevin Appointments vs. EventsClosed   Amelia   Updated July 2, 2020 at 9:12am   4 Most recent comment from [deleted]:Hello Kevin, The available time slots for appointments in Amelia are set by configuring employees' work hours, and you can create different time periods for each day under the Work hours tab and ... Sanchayita EmployeeClosed   Amelia   Updated July 2, 2020 at 8:12am   2 Most recent comment from Aleksandar Vuković:Hello SanchayitaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.If you're creating a new employee, and assigning an e ... Patrick Scholten Password reset not working in customer panelClosed   Amelia   Updated July 2, 2020 at 7:07am   11 Most recent comment from Kostas: Leonard Zakoor Employees missingClosed   Amelia   Updated July 1, 2020 at 9:45pm   10 Most recent comment from Aleksandar Vuković:You're welcome LeonardIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jason rivera I would like to know If this is a widget for my template or a template for the website?Closed Pre-purchase questions for Amelia   Updated July 1, 2020 at 7:17pm   2 Most recent comment from [deleted]:Hi Jason,thank you!Amelia is WordPress booking plugin that you can instal on your website to accept bookings for appointments and events. You can try out on our sandbox website: https://sports.wpame ... Addy IntegrationClosed Pre-purchase questions for Amelia   Updated July 1, 2020 at 7:14pm   2 Most recent comment from [deleted]:Hi Addy,Thanks so much for your interest.At the moment we have direct integrations just with zoom. Some of our users are using Web hooks to integrate with other softwares, so you can take a look here: ... Brian Front end Booking DisplayClosed   Amelia   Updated July 1, 2020 at 3:08pm   2 Most recent comment from [deleted]:Hello Brian, Thank you for your purchase. In the Booking view, there isn't a possibility to have the Category selection on the first step with Amelia's current built-in features, unfortuna ... Alena Salamonová Coupons applicable to future eventsClosed   Amelia   Updated July 1, 2020 at 2:39pm   2 Most recent comment from [deleted]:Hello Alena Salamonova,Unfortunately, there isn't such option in Amelia with its current built-in features. We have this feature request in our list and I will add your vote to it, but for now we ... Peter Lom Update to ver 3.0Closed   wpDataTables   Updated July 1, 2020 at 1:08pm   2 Most recent comment from Aleksandar Vuković:Hello Peter You need to download premium version form email that you get when you make this purchase(some hostings treat it like a Spam so please check your Spam folder as well). Also, you receive ema ...