Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Marie helene Archambault TranslationClosed   Amelia   Updated June 24, 2020 at 8:51am   4 Most recent comment from [deleted]:Hello Marie, Could you please tell me have you replaced the .po and .mo files in Amelia with your translations? If yes, please deactivate and activate Amelia and let me know if this helped. There is ... Alexandre CAPPE Customer does not appear in the listClosed   Amelia   Updated June 24, 2020 at 8:38am   4 Most recent comment from [deleted]:Hello Alexandre, Thank you for the credentials. I've just replied to your other ticket so please check it out, this issue should be solved with the solution provided there, as well. If you ha ... Sanchayita PluginClosed   Amelia   Updated June 24, 2020 at 8:33am   4 Most recent comment from Aleksandar Vuković:Hi again SanchayitaAll employees already have a limited view in back-end, but if you want them to stop seeing others appointments, you need to download the User Role Editor plugin, with which you can ... Jörg ZapierClosed Pre-purchase questions for Amelia   Updated June 24, 2020 at 8:23am   2 Most recent comment from [deleted]:Hi Jörg,Thank you for your interest in our plugin.We have WebHooks in our plugin that are added for connecting our plugin to the Zapier, more about it you can read here. Data from our plugin through ... Stephen Hall Unable to create a connection with a remote databaseClosed   wpDataTables   Updated June 24, 2020 at 8:05am   2 Most recent comment from Aleksandar Vuković:Hello StephenI see this is a duplicate ticket, so it will be closed. Marie helene Archambault PopupClosed   Amelia   Updated June 24, 2020 at 8:04am   2 Most recent comment from [deleted]:Hello Marie, It is probably some CSS conflict, unfortunately.Could you please try adding this CSS: .el-select-dropdown, .el-popper { z-index: 9999 !important} .am-modal { z-index: 9999 !important} ... Linda Rawson Question about CalendarClosed Pre-purchase questions for Amelia   Updated June 24, 2020 at 7:23am   2 Most recent comment from [deleted]:Hi Linda,Thanks for your interest!If you have just one employee, the employee dropdown will not be shown by default.You can pre select service that you want to show when building a short-code, this w ... Madhav Anand URGENT - How to set default ?Closed   Amelia   Updated June 24, 2020 at 6:36am   5 Most recent comment from Aleksandar Vuković:Hello Madhav, hello LukeIf you have only one employee, one service and one location, you will never have the selection displayed to your customers, simply because there is no choice.When you have onl ... Kaylie removing availabilityClosed Pre-purchase questions for Amelia   Updated June 23, 2020 at 6:55pm   2 Most recent comment from [deleted]:Hi Kaylie,Thanks so much for your interest.Sure, you can book a slot for your customer from the back-end, this way you will make sure that ono over bookings could happen.You just go to the Appointmen ... Kayla Boddy zoom linkClosed   Amelia   Updated June 23, 2020 at 5:12pm   4 Most recent comment from [deleted]:You are welcome, Kayla. Glad to see that the issue is gone. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Tomoe How can I change the duration?Closed   Amelia   Updated June 23, 2020 at 4:52pm   5 Most recent comment from [deleted]:You are welcome, Tomoe. Thank you for letting us know.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Dominique Amelia intergration with ElementorClosed   Amelia   Updated June 23, 2020 at 4:47pm   4 Most recent comment from [deleted]:You are welcome, Dominique. Regarding first point, I am not sure what exactly do you need, but Amelia uses admin-ajax calls for taking data from the server and showing them on the front-end. This is ... Midhun Mohan Needs a refundClosed   Amelia   Updated June 24, 2020 at 11:43am   9 Most recent comment from [deleted]:Hello Midhun Mohan,Please check you email address [email protected], Paddle responded to the email I sent regarding your refund request and they sent the refund information, so please check th ... Noelle Leahy Stripe payment descriptionsClosed   Amelia   Updated June 23, 2020 at 3:23pm   2 Most recent comment from [deleted]:Hello Noelle,  We added this as a possibility in one of the latest updates of Amelia, but you need to enable this in your database. Please access your database, find and open the wp_options table ... Monweb notificationsClosed Pre-purchase questions for Amelia   Updated June 23, 2020 at 2:43pm   2 Most recent comment from [deleted]:Hi Fabienne,Thank you for your interest in our plugin.At the moment we only have 1 day before reminder that can only be sent one day before the appointment. We certainly plan to work on option to set ...