As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Mark Trimble Services GalleryClosed   Amelia   Updated July 2, 2020 at 3:27pm   3 Most recent comment from Aleksandar Vuković:Hello MarkThanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Tiffany wpTablesClosed Pre-purchase questions for wpDataTables   Updated July 2, 2020 at 3:05pm   2 Most recent comment from Aleksandar Vuković:Hello TiffanyThank you for reaching out to usIf you have 2PACX in your URL, that means you've copied the URL from the pop-up modal when you published the sheet, and you need to copy the URL from ... Pete Droll Uncaught Error: Call to a member function getPossibleValuesType()Closed Pre-purchase questions for wpDataTables   Updated July 2, 2020 at 3:01pm   2 Most recent comment from Aleksandar Vuković:Hello PeteThank you for reaching out to us.The issue has been resolved with the latest update of wpDataTables (3.0.1)Please download the full version from the email you received when you purchased t ... Ise Closing booking before eventClosed   Amelia   Updated July 2, 2020 at 2:42pm   2 Most recent comment from Aleksandar Vuković:Hello IseAt the moment, you would need to edit every recurring event, and to choose when booking ends for that event.Our development team is working on making a general setting for all recurring event ... Steve Cachia Free Tag in the Event ViewClosed Pre-purchase questions for Amelia   Updated July 2, 2020 at 2:24pm   4 Most recent comment from [deleted]:Hi,You can submit the ticket to our support platform in Amelia category with your purchase code and our support engeeners will help you. Alena Salamonová Multiple date event bookingClosed   Amelia   Updated July 2, 2020 at 1:55pm   8 Most recent comment from [deleted]:You are welcome, Lara. That's OK Lara, no worries, we are here to help out and clarify any concern you might haveIf you have any other questions or concerns feel free to open a new ticket and we ... Kyle Owen Placeholder Merge FieldsClosed   Amelia   Updated July 2, 2020 at 1:17pm   2 Most recent comment from [deleted]:Hello Kyle Owen, Thank you for your purchase. Yes, there is the placeholder Number of persons (%number_of_persons%) which you will find in the Email placeholders list, when you choose Events noti ... Marios Anthis problemsClosed   Amelia   Updated July 2, 2020 at 1:01pm   7 Most recent comment from [deleted]:Hello Marios Anthis, Thank you for the credentials. The days off you created for June, and this month isn't possible for booking anymore on the front-end since it is over. Please look at the att ... David Urban Using Conditional StatementsClosed   Master-Detail Tables for wpDataTables   Updated July 2, 2020 at 12:51pm   2 Most recent comment from Aleksandar Vuković:Hello DavidI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Our developers will be looking at expanding Master-Detail funct ... Kevin ZoomClosed   Amelia   Updated July 2, 2020 at 12:49pm   4 Most recent comment from Aleksandar Vuković:Hi again KevinPlease check out my last response in this ticket:https://tmsplugins.ticksy.com/ticket/2442861If you still can't get it to work, please provide me a temporary WP-admin login for your ... Fernando Coello Several functionsClosed Pre-purchase questions for Amelia   Updated July 2, 2020 at 12:46pm   4 Most recent comment from [deleted]:Hi Fernando,You are welcome.Yes, we have our demo sites where you can try all front-end booking forms and login to the back-end and try options. Just so you know if you make changes on the back-end t ... Jimi PaymentsClosed   Amelia   Updated July 2, 2020 at 12:44pm   2 Most recent comment from Aleksandar Vuković:Hello JimiIssues with PayPal and Stripe are usually connected to the IDs and secrets used. Also, if you've enabled Live credentials, you cannot run test cards or PayPal accounts, nor could you us ... kevin Mail to several Employees and the google calendar functionClosed   Amelia   Updated July 2, 2020 at 12:35pm   4 Most recent comment from [deleted]:You are welcome, Kevin.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Alena Salamonová Custom Fields for future eventsClosed   Amelia   Updated July 2, 2020 at 11:50am   4 Most recent comment from Aleksandar Vuković:Hi LaraThanks for your feedback. Like I mentioned - Our developers will be working on changing that in the future. Marios Anthis updateClosed   Amelia   Updated July 2, 2020 at 11:28am   4 Most recent comment from [deleted]:Hello Marios, I've just replied to the other ticket you have about this issue, so please check it out.