As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Riccardo Salvati Amelia number of services bookableClosed Pre-purchase questions for Amelia   Updated July 10, 2020 at 10:08am   2 Most recent comment from [deleted]:Hi Riccardo Salvati,Thank you for your interest in our plugin.From one of our latest versions we have added option for the service to be recurring. So if you enable this option for the service your cu ... Tondreau Query on WP DB user tableClosed   wpDataTables   Updated July 10, 2020 at 9:59am   10 Most recent comment from Aleksandar Vuković:Good news, PatrickThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Pulego Tech Customize the popup page to show my request responseClosed   Master-Detail Tables for wpDataTables   Updated July 10, 2020 at 9:54am   2 Most recent comment from Aleksandar Vuković:Hello Pulego TechThe data is being sent with the POST method, so you can use WordPress' hook the_content, where the data can be taken be taken from the POST and forwarded to do_shortcode functi ... nab days selection do not updateClosed   Amelia   Updated July 10, 2020 at 9:29am   2 Most recent comment from Aleksandar Vuković:Hello nabThank you for your purchase.If you're changing Global working hours after you created your employees, those working hours will not affect your employees, and since employees are the ones ... Vincent Amelia's functionsClosed Pre-purchase questions for Amelia   Updated July 10, 2020 at 9:07am   8 Most recent comment from [deleted]:Hi Vincent,You are welcome.Have a nice day. Ana Front End Customer PanelClosed   Amelia   Updated July 10, 2020 at 8:25am   10 Most recent comment from Aleksandar Vuković:You're welcome EsadThere's no documentation that would explain how to create custom CSS, since not every page is the same (different options in the plugin move the selectors, so it's no ... Pat action hooksClosed Pre-purchase questions for wpDataTables   Updated July 10, 2020 at 7:27am   2 Most recent comment from Aleksandar Vuković:Hi PatI saw your other ticket, so this one will be closed. I'll get back to you on the other ticket as soon as possible. Sanchayita ZoomClosed   Amelia   Updated July 9, 2020 at 9:56pm   6 Most recent comment from Aleksandar Vuković:I already replied to that ticket.Unfortunately, it's not something that's possible with Amelia Pulego Tech Techinical SupportClosed   wpDataTables   Updated July 9, 2020 at 9:55pm   6 Most recent comment from Aleksandar Vuković:Good news, Pulego TechThanks for letting me know it works properly now.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. clmnt add html email notification (clickable image)Closed   Amelia   Updated July 9, 2020 at 8:50pm   2 Most recent comment from Aleksandar Vuković:Hello clmntI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can try adding the HTML code directly in the notification i ... Ciaran Stripe Refunds?Closed   Amelia   Updated July 9, 2020 at 8:32pm   4 Most recent comment from Aleksandar Vuković:You're welcome, CiaranIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Yohan Castaing Google problemClosed   wpDataTables   Updated July 9, 2020 at 8:31pm   2 Most recent comment from Aleksandar Vuković:Hello YohanI see you have "2PACX" in the URL, which tells me that the URL was either copied from the Published pop-up modal, or from the non-editable share-able addressSo, you need to copy this one:F ... Jeff Currie Minimum time required before bookingClosed   Amelia   Updated July 9, 2020 at 8:12pm   4 Most recent comment from Aleksandar Vuković:Sure, JeffYou can do that on this link. Philip Brown Paypal connectionClosed   Amelia   Updated July 9, 2020 at 8:10pm   6 Most recent comment from Aleksandar Vuković:Hi again PhilipThat's good, thank you.I logged in, and saw that your PayPal credentials are probably wrong:"Live secret" should be that long, but "Live Client ID" should be much shorter.Please c ... Bill Osuch Zapier integration problemClosed   Amelia   Updated July 9, 2020 at 4:42pm   4 Most recent comment from [deleted]:Hello Bill, Unfortunately, this can't be changed in Amelia, all customers' data is sent, but you can check if there is some way from the side of receiving this data to take only the last cu ...