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Public Tickets

Wilson Question about featuresClosed Pre-purchase questions for Amelia   Updated January 23, 2020 at 5:03pm   2 Most recent comment from Miloš Jovanović:Hi Wilson,Thank you for your inquire.We do have front end customer booking cabinet, where you offer your customers an easy way to track, reschedule and/or cancel their appointments and events. You c ... Bill Cusano Volunteer SchedulingClosed Pre-purchase questions for Amelia   Updated January 23, 2020 at 3:34pm   2 Most recent comment from [deleted]:Hi Bill Cusano,Thank you for your interest in our plugin.Our plugin has options for booking appointments and events. You can create multiple services and employees and configure their schedule based o ... Jrm57 can’t updateClosed   Amelia   Updated January 23, 2020 at 3:00pm   10 Most recent comment from [deleted]:Hello Jeremy, Sorry that you needed to wait for this. You can update Amelia in your WordPress. There was some issue in the database because both your licenses were saved there and the one that you h ... tom Cannot create eventsClosed   Amelia   Updated January 23, 2020 at 12:42pm   2 Most recent comment from Aleksandar Vuković:Hello Tom.Thank you for your purchase.Please take a look at the screenshot:When you create the event, please change the display date, so it fits the dates when the event will take place. If that doesn ... Tobias Doerr Multiple Google CalendarClosed   Amelia   Updated January 23, 2020 at 12:40pm   4 Most recent comment from [deleted]:Hello Tobias, You are welcome. I will forward this to the management and development team so it can be considered for implementing in the future. If you have any other questions or concerns feel f ... Eric can't connect to separate databaseClosed   wpDataTables   Updated January 23, 2020 at 12:31pm   2 Most recent comment from Aleksandar Vuković:Hello EricIt should be pretty simple - you enter the connection details, and that's it. I've connected to hundreds of separate databases in the past, and other than permission issues or driv ... Nathan Hiemstra PriceClosed Pre-purchase questions for Amelia   Updated January 23, 2020 at 12:30pm   2 Most recent comment from [deleted]:Hi Nathan Hiemstra,Thank you for your interest in our plugin.All features are supported in each license including the Basic one which costs $59. The only difference between the licenses at the moment� ... bk kalia Can Employee Approve or Reject Appointment ?Closed Pre-purchase questions for Amelia   Updated January 23, 2020 at 12:09pm   2 Most recent comment from Miloš Jovanović:Hi bkkalia,Thank you for your inquire.In order for employee to accept and reject the appointments from the back-end you must enable that option in the Amelia Settings-> Roles settings.As for the oth ... Grant pre orderClosed Pre-purchase questions for Amelia   Updated January 23, 2020 at 12:04pm   2 Most recent comment from [deleted]:Hi Grant,1) No, unless it is a group appointment, it is not possible to be overbooked. 2) We have Stripe and WooCommerce integration 3) Yes, you can check all the options we have: https://wpamelia. ... Susanna Townsend Calendar Not Blocking Days OutClosed   Amelia   Updated January 23, 2020 at 11:47am   6 Most recent comment from Aleksandar Vuković:Of course, SusannaSorry for the inconvenience.The issue has been forwarded to our development team, so they will look into fixing that for our future releases. Marcelo Customer ConfirmationClosed Pre-purchase questions for Amelia   Updated January 23, 2020 at 11:08am   2 Most recent comment from Miloš Jovanović:Hi Marcelo,Thank you for your inquire.1.Sorry to disappoint you but there is no option for customer to confirm the appointment, they can only cancel it via email.We do have email notifications and you ... ignacio guasch select multiple days for a serviceClosed Pre-purchase questions for Amelia   Updated January 23, 2020 at 10:50am   2 Most recent comment from [deleted]:Hi Ignacio,Thanks for your interest in our plugin.If I understood well, you want the service to last for a multiple days? We currently don't have that option, but it is on our road map for this y ... Jon Eynon critical error. Can't get past itClosed   wpDataTables   Updated January 23, 2020 at 10:42am   6 Most recent comment from Aleksandar Vuković:Good news, Jon.Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Clément Goirand authorization attachmentClosed   wpDataTables   Updated January 23, 2020 at 10:36am   4 Most recent comment from Aleksandar Vuković:Hi again ClémentYou're welcome.You mean it shows the library? Well, unfortunately that's how it works, and we can't change that. If you mean that the column is displayed on front end, ... Terry McLuckie Not getting plugin updatesClosed   wpDataTables   Updated January 23, 2020 at 10:32am   2 Most recent comment from Aleksandar Vuković:Hello TerryThank you for your purchase.I'm not sure I understand what the issue here is. If you purchased the plugin and the add-on, you need to download the installation files either from the c ...