Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Frances SupportClosed   Amelia   Updated July 1, 2020 at 7:41am   2 Most recent comment from Aleksandar Vuković:Hello FrancesThank you for your purchase.I'm sorry, but I don't quite understand what you're doing here.Could you please explain in a bit more detail, preferably with an example or two ... Niclas Johansson Google sheets table "has no rows"Closed   wpDataTables   Updated June 30, 2020 at 7:10pm   4 Most recent comment from Aleksandar Vuković:Hello NiclasIf you still don't see the update, you could update the plugin manually.My suggestion is to update the plugin manually by following these steps: IMPORTANT: Do NOT delete the old vers ... GHENAM Amelia SMSClosed   Amelia   Updated June 30, 2020 at 6:59pm   6 Most recent comment from Aleksandar Vuković:Hello GHENAMUnfortunately no.The prices can change, so having an Excel file with pricing can be quite limiting. DFSKarma "No Rows" error for Google SheetsClosed   wpDataTables   Updated June 30, 2020 at 4:02pm   10 Most recent comment from Isidora Markovic:Hi Ankit,We are not sure why do you have issue with the latest version because contain same code like instructions in this ticket. Everyone who update plugin on latest version fix issue with tables c ... Roshan Sujeebun cannot search existing customer when adding a new appointment from the backend or booking from phoneClosed   Amelia   Updated June 30, 2020 at 3:16pm   14 Most recent comment from [deleted]:Hello Roshan, I finally could login, thank you. I created one test Amelia Manager user in your WordPress and logged in as this manager and I can see the one Customer that you have in the back-end. P ... Virginie DUBOSCQ Admin Dashboard / Define slots between 2 appointmentsClosed   Amelia   Updated June 30, 2020 at 2:07pm   2 Most recent comment from Aleksandar Vuković:Hello VirginieThank you for your purchase.Going straight into Amelia's Appointments is not something that can be configured in Amelia. I suppose there are some settings in WordPress, but I never ... Jafar Salami How to add a fixed price when checking out?Closed   Amelia   Updated June 30, 2020 at 12:49pm   2 Most recent comment from Aleksandar Vuković:Hello JafarI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can only define the price of each service, but adding a tax ... Carsten Serious issue with WooCommerceClosed   Amelia   Updated June 30, 2020 at 12:43pm   4 Most recent comment from [deleted]:You are welcome, Carsten. Glad to see it works! We have this feature request in our list for Amelia in general, but for now I can't say when it will be implemented and released. You are welcome ... Elodie Dion google agenda synchronisationClosed   Amelia   Updated June 30, 2020 at 12:38pm   2 Most recent comment from Aleksandar Vuković:Hello ElodieYou can enable "Remove Google Calendar busy events" in Amelia Settings/Integrations/Google Calendar, and when you create a busy event in Google Calendar, that time will be removed from a ... George Code lost every time the Plugin UpdatesClosed   Amelia   Updated June 30, 2020 at 12:23pm   4 Most recent comment from Aleksandar Vuković:Hi GeorgeI forwarded your credentials to one of our developers, and hopefully they'll be able to see what's going on.Sorry for the late response. Enzo !!! URGENT !!! 2.7 Update broke AmeliaClosed   Amelia   Updated June 30, 2020 at 12:14pm   19 Most recent comment from Aleksandar Vuković:Hi again heroseven7You can open pre-purchase tickets, and add details in there, that's not an issue.Please don't share your log-in credentials in public tickets, especially not tickets like ... Brett Roby Column Width not SavingClosed Pre-purchase questions for wpDataTables   Updated June 30, 2020 at 11:59am   10 Most recent comment from Aleksandar Vuković:Hi again BrettWordfence can be blocking the admin-ajax calls sent by wpDataTables.I checked the issue with wpDataTables, and since there's a 403 error, that indicates server understood the reques ... Brian Pike Booking timeClosed   Amelia   Updated June 30, 2020 at 11:55am   2 Most recent comment from Aleksandar Vuković:Hello BrianDepending on when the service is offered on Tuesday, you can choose between these:These are the only available options for booking in advanced, and it only applies to Services.If you want t ... Michael Question about assigning service roomsClosed   Amelia   Updated June 30, 2020 at 11:53am   2 Most recent comment from Aleksandar Vuković:Hello MichaelThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can connect employees who sha ... Larry Kolinek clarification: with/without Master Detail addonClosed   wpDataTables   Updated June 30, 2020 at 11:46am   2 Most recent comment from Aleksandar Vuković:Hello Larry1. Yes, Master-Detail can display data only of a single table, and it can't be edited.2. If you have a table with 50 columns, it wouldn't be very user-friendly to display the whol ...