As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Sanchayita EmployeeClosed   Amelia   Updated July 10, 2020 at 4:43pm   2 Most recent comment from [deleted]:Hello Sanchayita,There isn't a possibility to do that in Amelia with its current built-in features, the only possible option for adding an attachment is using the Custom field where customers pro ... Paul Adding employeesClosed   Amelia   Updated July 10, 2020 at 4:36pm   4 Most recent comment from [deleted]:Hello Paul, Thank you for the credentials. I logged in and created one test employee, there are any errors or anything. If you made some tests while logged in as an admin to WP, it can be that for y ... Abdullah AlShetwi About Zoom WebinarClosed Pre-purchase questions for Amelia   Updated July 10, 2020 at 4:09pm   4 Most recent comment from [deleted]:Hi Abdullah,My apologies, we have integration with Zoom Meeting, not with Zoom Webinar. Sorry because I gave you wrong information.Best regards. Kennet Jansson advanced group bookingClosed   Amelia   Updated July 10, 2020 at 2:11pm   4 Most recent comment from Aleksandar Vuković:You're welcome, again, KenPlease let me know if you have any other questions or issues. Kennet Jansson customize booking confirmationClosed   Amelia   Updated July 10, 2020 at 2:10pm   4 Most recent comment from Aleksandar Vuković:You're welcome KenIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. robin Amelia is not showing correctly on my pageClosed   Amelia   Updated July 10, 2020 at 12:58pm   9 Most recent comment from Aleksandar Vuković:Hi again Robin.Thanks for the credentials. The issue with the deformed view of the booking form seems to have been resolved with the permissions you added:I'll get back to you on the other ticke ... Lisa Kipps-Brown Google calendarClosed   Amelia   Updated July 10, 2020 at 12:42pm   4 Most recent comment from Aleksandar Vuković:You're welcome LisaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Deborah Molwuka Customers unable to bookClosed   Amelia   Updated July 10, 2020 at 12:37pm   5 Most recent comment from [deleted]:You are welcome, Deborah. Sorry to hear you went through such trouble because of this, please open a ticket next time for any issue/concern and we will gladly help or check if you can find a solution ... Khoa Nguyen Option to have employee-specific notification templateClosed   Amelia   Updated July 10, 2020 at 11:22am   2 Most recent comment from [deleted]:Hello Khoa Nguyen, I will add your feature request to our list so it can be considered for implementation in the future. Thank you, we are glad to see you are satisfied with Amelia! If you have any o ... Pulego Tech wpDataTables get id from table onclickClosed   wpDataTables   Updated July 10, 2020 at 11:19am   6 Most recent comment from Aleksandar Vuković:I'm not sure I understand what you're looking for.The data is being sent with the POST method, so you can use WordPress' hook the_content, where the data can be taken be taken from the ... Christopher Schroeder New table based off existing tableClosed   wpDataTables   Updated July 10, 2020 at 11:00am   4 Most recent comment from Aleksandar Vuković:Hello ChristopherThank you for reaching out to us.The query constructor should be treated as a helper, it is not an ultimate query generator. It simply constructs a suggestion of a query. We are cons ... Jessalynn PlansClosed Pre-purchase questions for Amelia   Updated July 10, 2020 at 10:40am   3 Most recent comment from Jessalynn:Thaks for your reply Elisabeth How to get Extra's on invoiceClosed   Amelia   Updated July 10, 2020 at 10:31am   13 Most recent comment from Aleksandar Vuković:You're welcome, ElisabethSorry I couldn't be of any further assistance with this.The suggestion has been forwarded to our development team, though, so hopefully it will be changed in the fut ... Auras Luca service selection without choosing a date and timeClosed   Amelia   Updated July 10, 2020 at 10:18am   2 Most recent comment from Aleksandar Vuković:Hello Auras LucaThank you for your purchase.Our plugin cannot work without selecting a date and time. It's an appointment booking plugin, and it requires date and time.You can create two categori ... Andrea MySQL data in chartClosed   wpDataTables   Updated July 10, 2020 at 10:08am   4 Most recent comment from Aleksandar Vuković:Nema na čemu, AndreaAko imate još neka pitanja ili probleme, slobodno nas kontaktirajte i rado ćemo Vam pomoćiSrdačan pozdrav!