As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Robert Fernandez Locations IssueClosed   Amelia   Updated August 6, 2020 at 8:04am   2 Most recent comment from Aleksandar Vuković:Hello RobertDid you create Google Map API Key in your Google account (enabling all necessary API's from the image below)? Did you add your billing account? You can read more about this here. ... Kyle Hand Converting Chart JS Bar chart to a Stacked Bar chart - CallbackClosed   wpDataTables   Updated August 6, 2020 at 7:37am   2 Most recent comment from Aleksandar Vuković:Hello KyleI'm not sure if this is the right code. I, as well, need to dig through the Charts.js API, as I don't know which one needs to be used.I can take a look, but I can't promise ... Damian page caching not allowing table updatesClosed   wpDataTables   Updated August 5, 2020 at 7:59pm   2 Most recent comment from Aleksandar Vuković:Hello DamianThank you for your purchase.There is cache on Google's side, and it usually takes 10 - 15 minutes for changes to be seen in the wpDataTable, so this should happen regardless if you� ... Scott McCarthy UIClosed   Amelia   Updated August 5, 2020 at 7:44pm   2 Most recent comment from Aleksandar Vuković:Hello ScottThe plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI.You simply need to find ... Guillermo Veiga Login redirectionClosed   Amelia   Updated August 5, 2020 at 7:38pm   11 Most recent comment from Aleksandar Vuković:Hi again GuillermoLike I said - I'll ask our developers, so it'll be up to them if this will be changed or not. I personally have over a hundred tickets every day, and you're the firs ... Fernando Jose Pedraza It does not allow to reserve the same day, it does not show them available but the following dayClosed   Amelia   Updated August 5, 2020 at 7:14pm   2 Most recent comment from Aleksandar Vuković:Hello FernandoThank you for your purchase.Please check if you have something set up for "Minimum time required before booking: " in General settings of the plugin, or in the settings of individual ser ... Max problem in popupClosed   Master-Detail Tables for wpDataTables   Updated August 5, 2020 at 7:05pm   2 Most recent comment from Aleksandar Vuković:Hello MaxThat's as good advice as any. I would recommend that as well, maybe a bit different class, though: .wpdt-c .modal-dialog { word-break: break-word !important; }That would include the fix ... Thomas Dodds ZoomClosed Pre-purchase questions for Amelia   Updated August 5, 2020 at 4:00pm   2 Most recent comment from [deleted]:Hi Thomas,Thanks so much for your interest in Amelia. With our Zoom integration, you can connect each employee with a Zoom user, so the unique meeting links will be generated for each appointment for ... Rory Finch Google calendar item not showing in AmeliaClosed   Amelia   Updated August 5, 2020 at 12:30pm   11 Most recent comment from [deleted]:Hello Rory, You don't have the latest version of Amelia, 2.8, so this is why you don't have this option in Google calendar settings. You need to update the plugin bu following the instruct ... Daniel Muhlenkamp pre-purchase updating tablesClosed Pre-purchase questions for wpDataTables   Updated August 5, 2020 at 11:52am   2 Most recent comment from Aleksandar Vuković:Hello DanielThank you for your interest in our plugin.At the moment, only server-side tables can have the auto-refresh timer, so manual, imported and SQL query based tables.All other tables need to ha ... Ray Murphy SalesClosed Pre-purchase questions for Amelia   Updated August 5, 2020 at 11:26am   2 Most recent comment from [deleted]:Hi Ray Murphy,Thank you for your interest in our plugin.1. We have option to connect our plugin with Zoom for automatic creation of Zoom links and sending them to customers and employees via our notif ... Julian Buschmann Calculations in WpDatatableClosed   wpDataTables   Updated August 5, 2020 at 10:56am   4 Most recent comment from Aleksandar Vuković:I see, JulianYou wish to inherit the result from the first row of a formula column in the second row of budget column, and so on.Unfortunately something like this cannot be done with the built-in feat ... Louis Amelia & Tutor LMS compatibilityClosed   Amelia   Updated August 5, 2020 at 7:59am   2 Most recent comment from [deleted]:Hello Louis, Thank you for your purchase. There isn't a possibility of integrating Tutor LMS and Amelia, unfortunately. The front-end Customer panel in Amelia can show information from Amelia o ... Franco Aguirre Recurrent booking for personal trainer via zoomClosed Pre-purchase questions for Amelia   Updated August 5, 2020 at 7:58am   2 Most recent comment from [deleted]:Hi Franco Aguirre,Thank you for your interest in our plugin.Unfortunately something like this isn't possible with our plugin at the moment. In our plugin at the moment we only have option to book ... Kevin Multi day bookingClosed Pre-purchase questions for Amelia   Updated August 5, 2020 at 7:51am   8 Most recent comment from [deleted]:Hi Kevin,You can follow our explanation provided here about how to manually update the plugin.If there is anything we can do please let us know.Have a nice day.